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All reviews movenpick hotel cha cha tuk tuk front office staff asok station rooftop bar executive floor nice hotel terminal shopping mall shuttle service swimming pool free shuttle main road special thanks nice room pleasant stay breakfast buffet
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Reviewed 4 weeks ago

One of my best stays in Bangkok ever! The service was absolutely perfect. The staff is very friendly and the food is tasty. Cha helped us with everything to make us comfortable. Also the concierge are very helpful with dinner trip!

Date of stay: January 2020
Trip type: Traveled with friends
Thank Iyouyou95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammad H, Guest Relations Manager at Movenpick Hotel Sukhumvit 15 Bangkok, responded to this reviewResponded 4 weeks ago

Dear Iyouyou95,

Thank you for taking the time to post a review on TripAdvisor further to your recent stay with us.
We were delighted to read that you had a pleasant stay with us.

Your kind compliments have been passed on to my fellow Team Members as it is always rewarding when guests express their appreciation.

Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.

Best regards,
Mohammad Hamad
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Ms Shina and cha cha very helpful great place to shopping food was excellent 200 rooftop bar was beautiful be sure and look at the pool and lotus Blossoms free tuk tuk service to shopping mall terminal 21 it’s near by close

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
Thank cecewardlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammad H, Guest Relations Manager at Movenpick Hotel Sukhumvit 15 Bangkok, responded to this reviewResponded 4 weeks ago

Dear cecewardlaw,

Thank you so much for taking your precious time to post such a wonderful comment regarding your recent stay with us.

Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future.

Best regards,
Mohammad Hamad
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

The location is great. The staff and service were great. The comfort was lovely. But...After travelling around much of SE Asian and seeing up close the sheer scale and omnipresence of plastic litter, it’s time big, international hotel chains played their part. Movenpick.com has some cosy messages about a “sustainable and responsible approach” and “protecting the local environment where we operate” but the preach and the practice differ. Single use plastic bottles are used throughout the hotel, when a water fountain (in fitness centre for example) would suffice. The empty bottles weren’t in a bin for recycling either unfortunately. Secondly, a key card is left in the power switch of the hotel room thus encouraging the a/c is left running after the guests vacate. Having stayed in backpacker hostels with better sustainability practices, surely Mövenpick can do better?

Date of stay: January 2020
Trip type: Traveled with friends
Thank PabloP375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammad H, Guest Relations Manager at Movenpick Hotel Sukhumvit 15 Bangkok, responded to this reviewResponded 4 weeks ago

Dear PabloP375,

Thank you for taking the time to leave us your review following your recent stay.

Your feedback is extremely important to us as we appreciate your opinion and will use it to evaluate changes and make improvements.

Our Hotel is committed to the environment and we have taken many initiatives in this regard.
In reference to the plastic bottles, It is under consideration to have environment-friendly alternative or following a re-cycling program.

Thank you again for your nice feedback and we look forward to welcoming you back to our hotel in the future.

Best regards,
Mohammad Hamad
Guest Relations Manager


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Reviewed 4 weeks ago via mobile

After traveling a couple of weeks in Thailand we spent our last two nights in this hotel. It is an oasis of tranquility in the city of stress.

The staff is very professional and friendly. Our room was on the executive floor. We enjoyed our stay very much. Many thanks to Mohammad and the ladies in his team!

In the pursuit for perfection we could suggest to reduce the volume of the music in the pool area and isolate it from sporadic outside smells.

We highly recommend this hotel. Enjoy the stay at Mövenpick!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank 422safiyey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammad H, Guest Relations Manager at Movenpick Hotel Sukhumvit 15 Bangkok, responded to this reviewResponded 4 weeks ago

Dear 422safiyey,

Thank you for sharing your feedback regarding your stay! I am glad that to learn that you enjoyed your stay with us. Also, thank you for the kind words regarding the staff

Thank you for staying at the Movenpick Bangkok Hotel and we hope that you will consider us for your next trip to Bangkok!

Best regards,
Mohammad Hamad
Guest Relations Manager

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Reviewed January 17, 2020 via mobile

Basically, you pay for what you get. But generally friendly staff!! Cudos to Alice front desk she was very helpful!

A little disappointed with the restaurant downstairs thought. Food took 1+ hour to get served, and waitress thought I didn’t pay and ran after me accusatorially and all I had done was paid the bill and left a tip. Not cool, so some improvements needed for the restaurant. Also, beds not very comfortable quite hard mattresses.

Date of stay: January 2020
Thank voxpopuli359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammad H, Guest Relations Manager at Movenpick Hotel Sukhumvit 15 Bangkok, responded to this reviewResponded 4 weeks ago

Dear irenepanaa,

Thank you for staying at Mövenpick Hotel Sukhumvit 15 Bangkok during your recent trip to Thailand.

We highly appreciate your feedback on your stay and certainly we will take time to review them deeply, Hope when selecting a hotel for your next visit to Bangkok, you will consider staying with us again.

Best regards,
Mohammad Hamad
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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