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All reviews movenpick hotel cha cha tuk tuk front office staff asok station rooftop bar executive floor nice hotel terminal shopping mall shuttle service swimming pool free shuttle main road special thanks nice room pleasant stay breakfast buffet
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Reviewed January 19, 2020 via mobile

The location is great. The staff and service were great. The comfort was lovely. But...After travelling around much of SE Asian and seeing up close the sheer scale and omnipresence of plastic litter, it’s time big, international hotel chains played their part. Movenpick.com has some cosy messages about a “sustainable and responsible approach” and “protecting the local environment where we operate” but the preach and the practice differ. Single use plastic bottles are used throughout the hotel, when a water fountain (in fitness centre for example) would suffice. The empty bottles weren’t in a bin for recycling either unfortunately. Secondly, a key card is left in the power switch of the hotel room thus encouraging the a/c is left running after the guests vacate. Having stayed in backpacker hostels with better sustainability practices, surely Mövenpick can do better?

Date of stay: January 2020
Trip type: Traveled with friends
Thank PabloP375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammad H, Guest Relations Manager at Movenpick Hotel Sukhumvit 15 Bangkok, responded to this reviewResponded 5 weeks ago

Dear PabloP375,

Thank you for taking the time to leave us your review following your recent stay.

Your feedback is extremely important to us as we appreciate your opinion and will use it to evaluate changes and make improvements.

Our Hotel is committed to the environment and we have taken many initiatives in this regard.
In reference to the plastic bottles, It is under consideration to have environment-friendly alternative or following a re-cycling program.

Thank you again for your nice feedback and we look forward to welcoming you back to our hotel in the future.

Best regards,
Mohammad Hamad
Guest Relations Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020 via mobile

After traveling a couple of weeks in Thailand we spent our last two nights in this hotel. It is an oasis of tranquility in the city of stress.

The staff is very professional and friendly. Our room was on the executive floor. We enjoyed our stay very much. Many thanks to Mohammad and the ladies in his team!

In the pursuit for perfection we could suggest to reduce the volume of the music in the pool area and isolate it from sporadic outside smells.

We highly recommend this hotel. Enjoy the stay at Mövenpick!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank 422safiyey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammad H, Guest Relations Manager at Movenpick Hotel Sukhumvit 15 Bangkok, responded to this reviewResponded 5 weeks ago

Dear 422safiyey,

Thank you for sharing your feedback regarding your stay! I am glad that to learn that you enjoyed your stay with us. Also, thank you for the kind words regarding the staff

Thank you for staying at the Movenpick Bangkok Hotel and we hope that you will consider us for your next trip to Bangkok!

Best regards,
Mohammad Hamad
Guest Relations Manager

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Reviewed January 17, 2020 via mobile

Basically, you pay for what you get. But generally friendly staff!! Cudos to Alice front desk she was very helpful!

A little disappointed with the restaurant downstairs thought. Food took 1+ hour to get served, and waitress thought I didn’t pay and ran after me accusatorially and all I had done was paid the bill and left a tip. Not cool, so some improvements needed for the restaurant. Also, beds not very comfortable quite hard mattresses.

Date of stay: January 2020
Thank voxpopuli359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammad H, Guest Relations Manager at Movenpick Hotel Sukhumvit 15 Bangkok, responded to this reviewResponded 5 weeks ago

Dear irenepanaa,

Thank you for staying at Mövenpick Hotel Sukhumvit 15 Bangkok during your recent trip to Thailand.

We highly appreciate your feedback on your stay and certainly we will take time to review them deeply, Hope when selecting a hotel for your next visit to Bangkok, you will consider staying with us again.

Best regards,
Mohammad Hamad
Guest Relations Manager

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Reviewed January 17, 2020

Amazing staff in this hotel friendly and hygiene very good grooming front office staff. And variety facilities. Stunning hotel entrance with friendly staff from concierge. Impressed with welcome drink and cold towel from front desk. And thank you so much for lovely staff especially Cha Cha. I will definitely come back again!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank AnnaroseGb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammad H, Guest Relations Manager at Movenpick Hotel Sukhumvit 15 Bangkok, responded to this reviewResponded 5 weeks ago

Dear AnnaroseGb,

It is very nice to read that your visit to Movenpick Bangkok was a pleasant one, thus your kind feedback is even more encouraging, and we have shared your kind comments with the rest of the team.

Your review is highly appreciated, and we look forward to welcoming you back.

Best regards,
Mohammad Hamad
Guest Relations Manager

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Reviewed January 17, 2020

Even just only a few nights here it made us very impressed. Service is real luxury 5 stars front desk staff very helpful and friendly always big smile. Cha Cha Guest Experience he is very kind and gentle very helpful during our stay. Good location and free shuttle to train station very convenient. Bellman very friendly. Very high recommend this hotel!

Date of stay: January 2020
Trip type: Traveled with friends
Thank Robertouso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohammad H, Guest Relations Manager at Movenpick Hotel Sukhumvit 15 Bangkok, responded to this reviewResponded 5 weeks ago

Dear Robertouso,

Thank you very much for your kind feedback and rating. This is much appreciated. Our team is happy to learn that you have enjoyed our service.

We definitely look forward to welcoming you back next time you plan to visit Bangkok.

Best regards,
Mohammad Hamad
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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