After I had booked my stay at this hotel I wanted to move my booking forward one day. The hotel had no obligation to meet my request as it was a non refundable booking,but they were more than happy to move my booking forward one day without charge. I stopped in at the hotel on my way to Pattaya for three days and asked them if they could mind my luggage until I returned to check in. This was also not a problem and didn't charge me baggage storage rates like some other hotels do. When I checked in three days later the woman on the front desk recognised me immediately and after getting my bag inquired how my trip to Pattaya went. Unfortunately service as good as this is hard to come by in most hotels. I have stayed in dozens of hotels in Bangkok with most of them more expensive than this hotel but I haven't stayed in a better room. Very spacious with a large bed ,two chairs and a little coffee table. The room also has without a doubt the best bathroom of any hotel I have stayed in. A huge very clean bath,a huge separate shower and a large vanity. The location was also very appealing being down the end of soi 13 , close enough to everything but far enough away from the noise ... This was my 34th trip to Thailand and one of my most pleasant hotel stays. Without a doubt this will be my first choice hotel whenever I'm in Bangkok.