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Reviewed March 10, 2019

The staff at this hotel is extraordinarily nice. The facilities would be good, if they were not so old and in some cases not functioning. The pool is nice, but the lack of shade makes it impossible to relax for longer than a few minutes.
This hotel clearly is in need of some renovation, but otherwise can be recommended.
Quite a long walk to Nana BTS along a road with dangerous traffic

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
1  Thank Urs W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pisit C, General Manager at Citichic Sukhumvit 13 Bangkok by Compass Hospitality, responded to this reviewResponded March 10, 2019

Dear Urs W,

Thank you for feedback Citichic Hotel.
It's nice to read you enjoyed our staff service.
We have plan to renovate on May 2019 including room & facilities.
Please call the front desk for Tuk Tuk service and depart every 30 minutes.
We're looking forward to welcome you again soon.

Best regards
Pisit C.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2019

One of Bangkoks hidden gems. Great staff always pleasant, great rooms. If I say too much the place will be full next time I go, but I'm already booking for my return in May. Shop nect door and Thai kitchen around the corner

Room tip: More Sugar for the tea
Date of stay: February 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with compasshospitality.com
Thank Daydream05368369970
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pisit C, Manager at Citichic Sukhumvit 13 Bangkok by Compass Hospitality, responded to this reviewResponded March 1, 2019

Dear Daydream05368369970,

Thank you for excellent review for Citichic Hotel.
"If I say too much the place will be full next time I go"
Oh I love this comment very much and anytime you come please let me know.
We will always have the nice room for you.
See you soon on May 2019

Best wishes,
Pisit C.
General Manager

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Reviewed February 14, 2019

We enjoyed our stay at Citichic. What's probably the best about it is its prime location, located very close to many restaurants and a short walk to terminal 21. The room was nice! The bed is comfortable, the bathroom is big and has a bathtub! The water pressure is amazing. Only reason I give this 4 stars is because the pool is old and run down, has pieces out of the bottom tile of the pool. Would not swim in it. The gym looks fine though. I recommend this place for sure!

Date of stay: February 2019
Trip type: Traveled with family
2  Thank 148shannono
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pisit C, General Manager at Citichic Sukhumvit 13 Bangkok by Compass Hospitality, responded to this reviewResponded February 22, 2019

Dear 148shannono,

Thank you for feedback and recommend as recent stay Citichic hotel.
We do apologize for inconvenient for the pool and we have planed to make renovation in after april this year.
It's very pleasured to read you enjoyed stay with our service and facilities.
Looking forward to see you soon.
Best wishes,
Pisit C.
General Manager

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Reviewed January 24, 2019

A family of 5, we stayed there for 4 nights in January 2019. The selection was influenced by the hotel's proximity to Sukhumvit and the Terminal 21 shopping centre. Also, the area was familiar from our previous holiday in Bangkok.
The hotel is nestled near quite a busy junction, but it did not cause any problems thanks to considerate Thai drivers. The staff were absolutely great, very helpful and polite. We used the hotel's shuttle Tuk-tuk to get to Sukhumvit for free. From there (Nana), we could travel in either direction by train, taxi or on foot.
The rooms were smallish, but very comfortable and clean. A Family Mart grocery shop located next door was very convenient. Our stay did not include breakfast (which you can add when booking), so we bought (microwaved)sausages, sandwiches and cereal in the Family Mart.
I would definitely recommend this hotel for anyone looking for an affordable accommodation in central Bangkok.

Date of stay: January 2019
Thank jet255
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pisit C, General Manager at Citichic Sukhumvit 13 Bangkok by Compass Hospitality, responded to this reviewResponded January 27, 2019

Dear jet255,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Pisit C.
General Manager

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Reviewed January 15, 2019

i was there for only one night cz i have to go there to do my visa,i book the room though they have a bathtub however i paid to get upgrade then they gave me the room with smelly old , and i changed to the new room and it was fine , staff was great helpful , just enjoy it there too .

Date of stay: January 2019
3  Thank Somjit N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pisit C, General Manager at Citichic Sukhumvit 13 Bangkok by Compass Hospitality, responded to this reviewResponded January 18, 2019

Dear Khun Somjit,

Thank you for sharing experience on Trip Advisor
We're regret to read arrval checked in experience was a bit inconvenience.
But finally our staff already sorted it out.
Thank you for compliment helpful service and we're looking forwawrd to welcome you again.

Best regards
Pisit C.
General Manager

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