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“Relatively quiet area??”

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Fraser Suites Sukhumvit
Ranked #79 of 858 Hotels in Bangkok
Certificate of Excellence
Chiang mai
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Relatively quiet area??”
Reviewed October 12, 2012

I think it must be on the day of week, it was very noisy on Friday. Maybe it ok early in the week but I would not stay again because of the noise from the bar. The staff say many complaints but management cannot control.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank Poj P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, October 17, 2012
Dear Poj P,

Thank you for staying with us recently at Fraser Suites Sukhumvit.

Fraser Suites Sukhumvit is located in the buzzing area of Sukhumvit Soi 11 which is noted for great food and being close to everything. It is correct, along the Soi 11 area we have some of the most popular bars in Bangkok like Q Bar, Nest, Bed Supper Club and of course our own Above Eleven rooftop restaurant. However, the hotel is tucked away privately and is not directly located on the main road.

We are sorry to hear you were disturbed from the noise coming from the different bars in the area. Please feel free to write me direct so I may understand better what noise you are referring too? I cannot speak for all the restaurant and bars on the street but our own Above Eleven we work very hard to ensure our residents are not disturbed.

Thank you again for your feedback.

Kind Regards,
Derrick Gooch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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740 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (161)
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Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 7, 2012

I have stayed at many places in Soi 11 over the years. For some reason, I had never tried the Fraser Suites. This time, however, I booked myself into a one-bed premier.

Pros :
The location is great : within easy walking distance of the main attractions of Soi 11 while also being in a relatively quiet area. The room : nice and large. nicely equipped. comfortable beds and spacious bathroom.
Staff : front desk, security, housekeeping all very friendly and helpful. Special thanks to the front desk for allowing me to check in early as i had a meeting to get to and needed to freshen up. Also noteworthy, the security guard for his proactive help in getting cabs.

Cons :
When I checked in, the fridge had not been cleaned well and two shelves has some dried curry spills... had to call housekeeping to clean up. Also, while I was not charged for internet, I wish they would just include it .. I go to Bkk for business and not having internet is very stressful.

Overall, excellent stay and I would recommend to everyone.

Room Tip: Choose a room with a balcony overlooking Sukhumvit .. towards the front of the hotel.
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  • Stayed September 2012, traveled on business
    • Value
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    • Service
Helpful?
Thank Callmej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, October 10, 2012
Dear Callmei,

We are happy that you chose to give us a try on your latest trip to Bangkok. We are very happy you had an enjoyable stay with us and enjoyed our rooms, facilities, services and location. We are sorry for the inconvenience that was placed upon you to call the housekeeping to clean up the spill in your refrigerator.

We are glad to inform you that we now offer free Wi-Fi in the hotel, plus a business center in case you forget to bring your computer. We understand how important it is to stay connected whenever you are away from your office.

We hope to see you again at Fraser Suites Sukhumvit.

Kind Regards,
Derrick Gooch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 5, 2012

Amazing and friendly staff, thank you reception Warin, Katoon and Champ for your help you are the best. I will miss you and next time when I visit Bangkok I will book with you.

Also you have the best price for 5 stars hotel.

  • Stayed October 2012
    • Value
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    • Cleanliness
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Helpful?
2 Thank Khleefa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, October 17, 2012
Dear Khleefa,

Thank you for staying with us at Fraser Suites Sukhumvit and thank you for posting your review on Tripadvisor. We are very happy you had an enjoyable stay with us and our facilities & services exceeded your expectations. At Frasers we do our best to serve our customers so they feel more comfortable and relaxed during their stay. Your words of thanks really help motivate our team members and help them to continue to improve.

We hope to see you again at Fraser Suites Sukhumvit.

Kind Regards,
Derrick Gooch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 28, 2012

This was our second visit to Fraser and we were a family of 10 with wife kids, parents and brother in law's family. Check in was smooth and fast. Hotel upgraded wife's parents to a Premier Suite to enable all of us to be on the same floor. The service at the hotel is efficient and very friendly.....the smiles are genuine. The rooms and washrooms are done up it contemporary style and are welcoming. Each one bedroom suite comes with a kitchenette and washer dryer, two flat screen TV's, DVD player and a music system and complimentary WiFi. The pool side Coffee Shop is the only restaurant in the hotel and it serves an excellent selection of Thai and International cuisine. Should you choose to try something else besides the Coffee Shop ask the front office for the list and menus of nearby restaurants which deliver to the hotel, which is great as kid's wanted Burger King and they deliver. The roof top Bar is a new edition this summer and has a great view some awesome cocktails.....the mojitos we had were one of the best ever. The location is great and the hotel runs a tuk tuk shuttle to the nearby mall Terminal 21 and Central also sends an air conditioned shuttle. A great place for family and business travelers for convenience value for money. Just one request - do some thing about the children play area .

Room Tip: Ask for rooms on the higher floors, they offer a better view.
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  • Stayed June 2012, traveled with family
    • Value
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Helpful?
4 Thank Maisonco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, September 30, 2012
Dear Maisonco,

We are happy you stayed with us at Fraser Suites Sukhumvit and thank you for posting your review on Tripadvisor. We are very happy you had an enjoyable stay with us and our facilities & services exceeded your expectations. The hotel is located in a great area and is tucked away from the main road along with having very comfortable rooms big enough to enjoy in comfort. At Frasers we do our best to serve our guests so they feel more comfortable and relaxed during their stay. Your words of thanks really help motivate our team members and help them to continue to improve.

We hope to see you again at Fraser Suites Sukhumvit.

Kind Regards,
Derrick Gooch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 24, 2012

Stayed with my Wife & 20 months old kid and had a great time!!! Fully furnished service appartment & best in Soi 11. Children play area didnt have much toys but that can be fixed. Birthday cake for my wife was a good idea & party @ rooftop pub was amazing. They even took care of kids :)

  • Stayed September 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank AKhurana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, September 24, 2012
Dear AKhurana,

We are happy to hear you and your family enjoyed your stay at Fraser Suites Sukhumvit. Thank you for the recommendation on the toys in the kids room, which we are always buying more, each month for many of the families that stay with us. Glad to hear your wife enjoyed the birthday cake!

We hope to see you again next time you are in Bangkok.

Kind Regards,
Derrick Gooch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 23, 2012

I have been a frequent Business guest at Fraser Suites since 2010, consistently enjoying the friendly Staff, clean and comfortable apartment style rooms, pool area and the great location. A new first for me in early September 2012 was to stay with 2 friends in a 3 bedroom suite - absolutely awesome and great value for money! I highly recommend this property for Business and tourist guests.

Room Tip: If you are a light sleeper and think the rooftop bar noise might be an issue, just ask for a room on...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Glenn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, September 24, 2012
Dear Glenn R,

We are happy to hear you enjoyed your stay at Fraser Suites Sukhumvit and were happy with our rooms, pool and location. Our larger rooms are very spacious and have a great view of the city day/night.

We hope to see you again next time you are in Bangkok.

Kind Regards,
Derrick Gooch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 22, 2012

The noise from the bar on the roof is intolerable! It is just incredible that well a known and respected international brand would associate itself with such lawless behaviour. There are other roof top bars nearby so it is a noisy area but "Above Eleven" seems to be by far the loudest.

Room Tip: Unless you are deaf already, avoid altogether.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank rjcmcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, September 24, 2012
Dear ricmcl,

We are sorry to hear about your experience staying with us on your last trip to Bangkok. We are working very hard with the managers from Above Eleven to get control of the music on certain nights. However, please be assured this is not something we take lightly and will solve this problem as soon as possible.

Kind Regards,
Derrick Gooch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fraser Suites Sukhumvit

Property: Fraser Suites Sukhumvit
Address: 38 / 8 Sukhumvit Soi 11 | Khlongtoey Nuea, Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Family Hotel in Bangkok
#71 Luxury Hotel in Bangkok
#83 Romantic Hotel in Bangkok
#95 Business Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fraser Suites Sukhumvit 4*
Number of rooms: 163
Official Description (provided by the hotel):
All of the sleek, spacious 163 rooms, wrapped in muted earth tones with vivid accents, feature charity-profiting photos for purchase. Each room provides a kitchen, WiFi Internet, and an MP3-connectable sound system. Aside from the complimentary shuttle, housekeeping, and facilities such as the pool, gym and restaurant, we also offer a matchless Lifestyle Manager service.Take advantage of neighboring restaurants, bars, and spas, by showing your keycard for exclusive discounts and free entrance. ... more   less 
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Also Known As:
Fraser Suites Sukhumvit Hotel Bangkok
Fraser Hotel Sukhumvit
Fraser Hotel Bangkok

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