I booked this hotel because it was right next to the Westin where a work conference was happening and it was less than half the price for a room (booked on Agoda- paid about 60$ US for the Premium room with breakfast included). The breakfast itself was adequate- they do a good job considering the lack of space they have to set it all up. Usually toast, eggs, some ham, and some rice or rice soup. I was put in a suite on the top floor and it was large and high ceilinged (including some huge water stains) with good light. Unfortunately it was a smoking room and it reeked heavily of stale smoke. I went downstairs and requested a change and I was showed two rooms- one with no windows at all and another on the second floor where the windows were 75% blocked by some kind of concrete wall. So I took the smokey room with the understanding that they would find me an alternate the next night. That went on for three nights until I just gave up. The room was large, but the shower had the strangest water heating system I have ever encountered. The shower head was hanging below the instant heater so it was aimed approximately at my navel. There were two valves and the box warned not to turn these. After waiting for hot water for about 10 minutes, I did start turning them and finally found a combination that produced hot water (apparently someone else had futzed with them?). My choice was then to hand hold the shower head or shower while kneeling. The other extremely irritating aspect of my stay at The Key was the horribly slow internet speed which often cut out completely. Rather than a password you are routed through to a user ID and Password page that takes forever to load and then you have to do this over and over again. That meant lots of trips to the front desk with them giving me new access codes and trying various ineffective fixes. Finally when I moved on my last night I was promised the new room had a LAN connection, which it did, the only problem being that it did not work. Since I was dependent on the internet for work this was frustrating in the worst ways. Luckily I had good access at the Westin during the day, and it is decent in the lobby- where I am typing this now. I should note that the night I arrived there was a very noisy altercation in the room next to me on the sixth floor that actually had me calling for some kind of assistance. A Thai woman really yelling at a western man. And that had me looking at the security of the building and that didn't seem too rigorous- the elevator is close the front door, away from the front desk and I came in late at night several times and went up to my room without making visual contact with an employee. The best thing about the Key is the location - super close to the ASOK bts station and lots of other Sukumvit shopping etc. The second nice aspect is the staff- they weren't exactly effective in helping me move or fixing my internet, but they were all very friendly and did try. There are lots of other choices in the neighborhood. I would say if you can get a discount on the rooms and insist on one of the nicer ones - and The Key- if you don't need smooth and fast internet, it is a reasonable hotel.
- Official Description (provided by the hotel):
- Keeping in mind that you're travel for business or leisure should be as comfortable as your home, our rooms were designed to welcome you with warmth for the full extent of your stay. We have all the comforts of the convenience of a hotel. Striking a harmony between Price, Service and an Ideal Address, "THE KEY" is definitely an incomparable choice. With our ambition of providing the most flexible & comfortable accommodation. "THE KEY" is a wise choice. ... more less
- Reservation Options:
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- Also Known As:
- Key Hotel Bangkok
- The Key Hotel Bangkok