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“I live three minutes away but stay here sometimes on weekends.”
Review of Urbana Sathorn

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Urbana Sathorn
Ranked #329 of 879 Hotels in Bangkok
Reviewed August 14, 2013

Love this place! Booked online last time and found it to be an amazing bargain for the luxurious amenities. Great pool, views, suites, buffet breakfast. Service was nice and really loved the kitchen space. With it's cool cabinets and came complete. Slept really well on the great bedding and fantastic bath.

Room Tip: Higher the better.
  • Stayed: July 2013, traveled as a couple
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Thank Olsonleavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UrbanaHospitality, Manager at Urbana Sathorn, responded to this reviewResponded August 19, 2013

Dear Olsonleavy

We are truly grateful to learn that you had an enjoyable stay at Urbana Sathorn. Our management team takes every comment and complaint seriously to maintain our service standard. Your praises have been forwarded to our staffs as an encouragement to keep up with their serviced quality.

We promised to do our best to keep your smile every single time you visit Urbana Sathorn.

Sincerely yours,
Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed August 9, 2013 via mobile

The Urbana Sathorn offers spacious apartments that are reasonably well presented. The location is good and only a short walk to the closest BTS station (2 stations from Siam station). At the time we booked, we were unable to extend at the Ascott (which is superior in every aspect except price), and Urbana appeared comparitively cheap for what they offer, which is the case. The front counter staff were helpful however they rarely greated us on re-entry which is a little unusual. Not a big deal really but lacks the warmth and WOW factor of many Bangkok hotels operating in this space. My GF actually said she liked that they did not great most time, providing a more private experience - each to their own. The doorman were extremely friendly. Good views of city from room and pool area is fantastic. I will review the hotel restaurant separately other than to say it was okay.

  • Stayed: August 2013
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Thank AussiePG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

I arrived at BKK on the 1st Aug and stay at Urbana till 5th Aug. First Impression this is a really modern looking apartment hotel. Upon entering the bell boy was really professional, friendly & helpful. The lobby receptionist is really professional and check me and my friend in really fast and even offer to upgrade my initial executive two bedroom to a premier two bedroom apartment. However, i think if the receptionist is to wear a really warm smile would have been perfect.

The room is really impressive, clean (even though there are some paint stains here n there) but generally its really clean. The provide utensils at the kitchen area which i think is really useful if u wish to do some cooking or even just micro waved ur food from 7-11.

The walk to the BTS wasnt that bad about a 5-10 mins walk, the area is really quiet which i like alot.

  • Stayed: August 2013, traveled with friends
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Thank R_Chng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013 via mobile

The urbana sathorn has very nice spacious rooms. We arrived in the morning and were able to check in immediately without any delay. The hotel has a nice pool, whereby the water is a little bit cold, free internet and a trendy restaurant where also breakfast is served. The breakfast buffet has a good variety of items and also an egg station is offered. We faced only one negative experience during our 1 week stay: it was the birthday of one of our friends and we requested a cake to be delivered to the room. Due to a miscommunication between receptiob and room service it has not beem prepared and we did not receive it at all.

  • Stayed: July 2013
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Thank Tf_ffm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

Very noisy rooms. The ones on the street side are not insulated very well, even on the 26th floor you can hear the traffic as if next to it. The restaurant on the groundfloor serves good western meals for fair prices, but the music is so loud they must think its a disco and not a resto. You can also sit outside, same loud music but add the bizy street noise to it. Room we had was not very clean and looked warn, smelled stale. Airco is dated. You have to pay more then 300 bhat for wifi that is very slooow. I'm not coming back.

Stayed: July 2013, traveled with family
1  Thank Betabloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UrbanaHospitality, Manager at Urbana Sathorn, responded to this reviewResponded August 13, 2013

Dear Betabloke

Thank you for your nicely stay at Urbana Sathorn following with your faithful comments. We have taken your opinion into the conference of management team in order to determine customer’s needs.

Your feedback concerns us and we are trying to determine the best solution. We are now using the special material that could reduce the noise from the outside, but it is a temporary answer. We promise that we will do our best to find the best and permanent solution.

We truly apologize for this inconvenience. We do hope that you will give us a chance to stay at Urbana Sathorn again.

Sincerely yours,
Management Team

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Reviewed July 20, 2013

Room: The apt was a two bedroom place. The bed size and bathroom was a good sized. AC worked fine.They have a washing machine but no dryer. Microwave and cooking top. Three TV with a mediocre connection. Dim lighting ( could be better). The room had little place to keep the luggage ( so negative points there). The fittings in the bathroom were good looking but functioned improperly.

Cleanliness: There were buds lying in our room. The coffee pot etc was missing, so were the ingredients.

Around: Seven eleven, Select station and Baan Kanitha next door.

Value: A little overpriced but I guess the pool and fitness centre is something that I havent seen.

Room Tip: If you are more than two couples.You can get a studio with two bedrooms
  • Stayed: July 2013, traveled with family
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Thank HardlyUseful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2013

This was a nice hotel to stay in with a family as we had a 2 bedroom suite complete with 2 bathrooms, kitchen and living room. It was very large and spacious with pretty nice furnishings -- decent bathrooms and kitchen was nice but we did not use it. There was a washer but didn't use that. The pool was nice but too few recliners around it and no poolside service for drinks. There were some nice elements, staff were pleasant, restaurant and bar attached were decent, but it was not a 5 star overall -- more like a 4 star. The breakfast was a strange mix of foods and seemed more like leftovers from the night before. It was packed and limited seating so had the feel of a Denny's breakfast bar on a Sunday morning! There is a decent restaurant to the right of the hotel -- the secret garden. One big thing to watch for is with the booking. Internet is FREE onsite but through booking.com it has you pay ahead an extra 365 baht for the internet. When I complained about this the manager said they had told booking.com it was free and they didn't get the extra money. Booking.com says they don't get the money and the hotel does. Someone is pulling a bit of a fast one on this so do NOT pay extra ahead of time and I suggest not going through booking.com. It put me off staying again as I don't like rip-offs. Oh and we saw a cockroach in the bathroom.

Room Tip: the 2 bed suites were huge for families -- don't book the upgrade one as they seem to automatica...
  • Stayed: July 2013, traveled with family
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Thank Kate G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Urbana Sathorn

Address: 55 South Sathorn Road | Tungmahamek, Bangkok 10120, Thailand
Location: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#110 Spa Hotel in Bangkok
#212 Luxury Hotel in Bangkok
Price Range: $60 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Urbana Sathorn 4.5*
Number of rooms: 1
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Also Known As:
Fraser Suites Urbana Sathorn Hotel Bangkok
Fraser Hotel Bangkok
Fraser Hotel Urbana Sathorn

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