1) upon check in, no one pick the luggage and I have to move it.
2) the room given was horrible run down by lorry and odd shape
3) the attitude of staffs seems don't not give a damn of anything as if I own them thing.
4) food wise so so only, I have stayed better service apt. Eg Siri Sathorn, and the Ascott
5) does not provide coffee and tea in room.
6) jacuzzi in man toilet not working
1) The gym has all equips for great work out but that's is not the main concern.
The basic things like coffee and tea does not even being provided. Not sure why its is self proclaim as 5 star service apt. I Will not go back again. I rather pay more to enjoy myself. Perhaps, after the new management took over from Fraser place the hotel is cutting cost. Just very disappointed with the hotel.
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- Also Known As:
- Fraser Suites Urbana Sathorn Hotel Bangkok
- Fraser Hotel Bangkok
- Fraser Hotel Urbana Sathorn