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“nice stay”
Review of Le Fenix Sukhumvit

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Le Fenix Sukhumvit
Ranked #356 of 891 Hotels in Bangkok
Reviewed September 4, 2013

I like this hotel mostly for the location as it is located in heart of sukhumvit, eating joints, pubs and all night clubes are near by and also the BTS station. their roof top restaurant is most happening, breakfast can be imporved further to serve multi nationality guests.

staff are very good but room services in terms of food, laundry are expensive. you can get free tuk tuk service of the hotel to BTS station etc.


Reservation No.: GK1588
Property Name: Le Fenix Bangkok
Arrive/Depart: Wed 27 March 2013 - Fri 29 March 2013

Room Tip: Avoid room services for food purpose and go straight to nearby eating joints which is walking distan...
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  • Stayed: March 2013, traveled with family
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Thank shabbirali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeFenixSukhumvit, General Manager at Le Fenix Sukhumvit, responded to this reviewResponded October 4, 2013

Dear Shabbirali,

I was also very pleased to read that you appreciated and enjoyed your visit in our hotel.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Le Fenix Sukhumvit

Sincerely Yours,

Phanuphan Buasuang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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627 - 633 of 1,240 reviews

Reviewed August 26, 2013

Le Fenix in Sukhumvit, the address somehow puts you an idea of convenient location around Sukhumvit area. Well, it is, but it locates far inside Soi 11. I need to take the motorbike taxi everytime I took the BTS or MRT costs you 15 or 20 Bahts. The room is nice, very clean and simple, I would say quite chic. Reviews said beware of the band sound in midnight, but well, I was not awaken by the band sound but by the strange ordour in the morning, somewhat like smell of sewage pipe. Oh... its the first time I was awaken by smell and not by sound. Anyway, this hotel is good for travellers like to be in the city with affordable price.

Room Tip: Take the motorbike taxi near Fraser Suites and Soi 11 is a really good experience
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  • Stayed: August 2013, traveled solo
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1  Thank Gary Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeFenixSukhumvit, General Manager at Le Fenix Sukhumvit, responded to this reviewResponded September 3, 2013

Dear Gary,

I was also very pleased to read that you appreciated and enjoyed your visit in our hotel.

I'm also thank you for your comment on a smell of sewage pipe. I don't think that it's smell in all the room, but we will check and find the best way to prevent this issue.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Le Fenix Sukhumvit

Sincerely Yours,

Phanuphan Buasuang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2013

I love this hotel. I had a short stay with my European coupon at the hotel for 2 nights. We got warm welcome from the staffs especially front office people. We stayed at Superior room, the room was quite nice with unique style of the L shape window which gave sexy feeling. We enjoyed the nest bar at the top floor with very nice song. Moreover, it is really not boring as there are so many nice bars around there as well. Location is what I love most as we can easily find various of food staw around there.

Love it really !!!

Room Tip: Superior room with wooden floor
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  • Stayed: August 2013, traveled as a couple
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1  Thank Ampaporn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeFenixSukhumvit, General Manager at Le Fenix Sukhumvit, responded to this reviewResponded September 3, 2013

Dear Khun Ampaporn,

I was also very pleased to read that you appreciated and enjoyed your visit in our hotel.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Le Fenix Sukhumvit

Sincerely Yours,

Phanuphan Buasuang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2013 via mobile

I booked le fenix from agoda by looking at it unique hotel design, located at prime ,decent price and near to a friend house I am going to visit the next day. During check-in (7pm), there were no front desk until I called "excuse me" for a few times before someone came out from the office to assist. Unprofessional!

The room size very small, old and smells like it has been empty for quite awhile before my stay. I have to keep the air condition running while I am out of the room to clear the stuffiness. Sorry for doing this otherwise I will get suffocated in the room.

Wifi connection is very misleading because during check in, the front desk didnt mentioned about free-wifi is provided. Some will think that it is not free because after search for a signal and it goes to the wifi rates.

The food stall beside the hotel that serve very good local Thai food (esan). She should be on trip advisor and I will rate "●●●●●".

Beware the cab drivers ourside the hotel. They are all day light robbers. They will quote one rate fee to the airport and etc instead of using meter. Using meter will only cost you half of what they quoted.


  • Stayed: August 2013
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1  Thank Adrian Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeFenixSukhumvit, General Manager at Le Fenix Sukhumvit, responded to this reviewResponded October 4, 2013

Dear Adrain,

I would like to thank you for choosing Le Fenix Sukhumvit Hotel as your accommodation choice as well as the time taking to share your comments with us.

The experience you went through causes us deep concern. We would like to offer our sincere apologies for any frustration and anxiety that it may have caused you on your arrival.

Our aim and intent is to ensure all employees are totally customer-focus and all guest concerns and requests are handled quickly and efficiently. I can only reiterate our regret that we did not handle the situation in the proper manner. Kindly rest assured that appropriate training will be conducted to avoid the recurrence of such incident in the future.

I do appreciate you bringing this issue to our attention and therefore giving us an opportunity to improve. We hope you will give us another chance to welcome you, when you next visit Bangkok. Meanwhile, if I can ever be of any assistance, please do not hesitate to let me know.

Sincerely yours,

Phanuphan Buasuang
General Manager

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Reviewed August 15, 2013

Excellent hotel , location good , staff was also good, rooms cleaned...sky train was also near by...specially reception staff was well manner, breakfast was good, i stay at room# 407 and same is my lucky number...for first night due to some maintenance issue rooms were not available but they had arrange one room next to hotel in season which was also good...next day without requesting they had drop an couple for breakfast in my hotel...and provided me new room...in short i will say best hotel to stay in sukhumvit area

  • Stayed: August 2013, traveled with family
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Thank Sagarinku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeFenixSukhumvit, General Manager at Le Fenix Sukhumvit, responded to this reviewResponded September 3, 2013

Dear Sagarinku,

I was also very pleased to read that you appreciated and enjoyed your visit in our hotel.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Le Fenix Sukhumvit

Sincerely Yours,

Phanuphan Buasuang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2013

We had a great stay in Bangkok. Le Fenix is located in Sukhumvit, Soi 11. This street is full of bars, restaurant and clubs. The BTS skytrain is a 10 minute walk through this street.
The hotel has a cosy skybar ,'The Nest'. We stayed in the 2nd floor in a superior room with breakfast. We payed around € 2000,- baht per night. The hotel is not as fancy as the picture shows it to be. I can amagine that this was a very fancy place a few years ago, but now the rooms are just ok. Bed was good, room was clean, the WIFI in the room was not so good (but in the lounge it was ok). So the price I paid was ok but also the max. I would pay for the room. The breakfast was poor. I suggest that you book a room without breakfast and just go out for breakfast in Sukhumvit! There is a great place cold 'Au Bon Pain' in front of the Ambassador Hotel. They have delicous sandwiches and good coffee. Tip: Buy a dayticket for the BTS 130 baht especcialy in the morning and afternoon it is busy at the ticketmachine and with this dayticket you don't have to buy a new ticket every time you get into the skytrain. The dayticket is valued till 24:00 p.m.

Enjoy your stay in Bangkok!

Room Tip: Superior room without breakfast! All rooms have small windows.
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  • Stayed: August 2013, traveled as a couple
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2  Thank Jeltine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeFenixSukhumvit, General Manager at Le Fenix Sukhumvit, responded to this reviewResponded October 4, 2013

Dear Jeltine,

I was also very pleased to read that you appreciated and enjoyed your visit in our hotel.

I have noted your comment on breakfast. We will looking for it.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Le Fenix Sukhumvit

Sincerely Yours,

Phanuphan Buasuang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2013

we stayed in the superior room with breakfast for approx 68USD per night, we stayed or 6 nights,

service was great, breakfast was very good, we had bad reception in our room for wifi and they brought up a modem straight away

for the price it was absolutely fantastic,

the roof top bar was amazing considering the hotel price and star ratings,

will stay again without a doubt

and yes there was construction outside my window but admittedly, we didnt really look out the window

thanks le fenix

  • Stayed: August 2013, traveled with friends
    • Value
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Thank losttravellerfromoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LeFenixSukhumvit, General Manager at Le Fenix Sukhumvit, responded to this reviewResponded September 3, 2013

Dear losttravellerfromoz,

I was also very pleased to read that you appreciated and enjoyed your visit in our hotel.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Le Fenix Sukhumvit

Sincerely Yours,

Phanuphan Buasuang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Fenix Sukhumvit

Address: 33/33 Sukhumvit 11 | Klong Toey Nua, Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #356 of 891 Hotels in Bangkok
Price Range: $39 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Fenix Sukhumvit 3*
Number of rooms: 147
Official Description (provided by the hotel):
Le Fenix Sukhumvit is located in the heart of Sukhumvit, a central district of Bangkok with easy access to the skytrain.The surrounding area is well known for its vibrant street markets, bars, restaurants and shopping malls as well as for the consulatesand embassies, making it a popular destination for holiday visitors as well as for corporate and business guests.The hotel features 147 stylish designer rooms with WiFi Internet, a lobby bar, a restaurant and a fitness centre. Enjoy Free buffet breakfast, Free unlimited WiFi and 15% discount on our Rooftop Bar. Exclusive only through hotel website! ... more   less 
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Also Known As:
Le Fenix Sukhumvit Bangkok
Le Fenix Sukhumvit Hotel Bangkok
Le Fenix Bangkok

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