I would not advise anyone to stay here for FREE let alone pay for the rooms!!! We went on a 5 day family holiday which was totally ruined by the hotel experience.
I travelled with my husband and 3 children and phoned the hotel before booking to confirm if i could get a family room or a connecting room. I was assured i would definitely get a connecting room, which didn't happen when I got to the hotel! The staffs were very rude including the duty manager 'Ahmed' and denied even receiving my phone call! When I asked for my money back as they weren't providing what they promised, they refused and started arguing with me and got me and my family really upset, but we were forced to stay as they had already charged my credit card!
The next day we did fight for a connecting room and there was only one, which had one toilet broken, ceiling broken, water leaking from the fridge, cockroaches, No hot water in one bathroom, A/C not working properly and so on... The keys to the rooms didn't work properly either, breakfast was crap, and swimming pool was FILTHY and DIRTY. Overall I would not recommend anyone to stay here as it probably is the worst hotels in Thailand and was not cheap either. We had 2 rooms and paid 1000 BHTS per room per night which equaled to about £21.50 per room per night, which was NOT VALUE FOR MONEY at all!
Then to make things worse at the hotel, when we checked out of the hotel they wanted us to pay for a red mark on a bed sheet which we didn't even do! It looked totally washable and I didn't have any red make up or pens etc on me. They checked my bags before letting us go...They were totally trying to scam money out of us and we were made to feel like criminals when they accused us of making marks on their sheets!
Most of the guests I spoke to were unhappy and had some problem or another with their room. Whenever we asked to speak to another senior manager, we were told they were not available and can't speak to us. When we asked for the head managers name the staff always said 'We don't know'. I can’t believe they don’t know the name of the person they actually work for!
- Official Description (provided by the hotel):
- Situated in the thick of the action near to Sukhumvit Road, Bangkok’s bustling hive of activity, this property is about a 5 minute walk to Nana BTS Skytrain station, which provides easy access to popular areas such as Central World, MBK Shopping Center and more, or 1 minute to the station by the hotel’s free shuttle service. Royal Asia Lodge offers 99 comfortable rooms equipped with standard amenities; satellite TV, air conditioning and IDD phone. Other facilities, includes a lobby lounge bar, restaurant, swimming pool, massage service, laundry/dry cleaning services and business center services with E-mail & Internet connection. ... more less
- Reservation Options:
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- Also Known As:
- Royal Asia Lodge Bangkok Hotel Bangkok
- Royal Asia Hotel Bangkok
- Royal Asia Bangkok