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Reviewed November 11, 2017 via mobile

3 nights in Bangkok in Furama Xclusive. Nearby Skytrain station. Not far from the river with its transport possibillities. Room is ok, small swimmingpool with 6 beds and Some chairs. Small Gym for exercise. Service ok. Nearby also places to eat and drink.

Stayed: November 2017
Thank Ger Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
punyawe, Manager at FuramaXclusive Sathorn, responded to this reviewResponded November 13, 2017

Dear Value Guest,

Thank you very much for your comment given during your stay with us.

All staff and Management are pleased that you were enjoyed your stay. We are look forward to welcome you back here again on your next trip to Bangkok.

Best Regards
Punyawe P.
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2017 via mobile

It is really hidden in the Silom area. It’s quiet, but nothing special. The worst thing is that I had a lot of cockroaches in the room. Just disgusting. A late checkout is impossible due to my late flight but they keep the baggage. Not coming back there for sure.

Stayed: November 2017, traveled solo
Thank Zwillingsseele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
punyawe, Manager at FuramaXclusive Sathorn, responded to this reviewResponded November 8, 2017

Dear Value Guest,

Thank you very much for your guest comment.

I apologize for the room cleanliness and we shall do our utmost to pay more attention in the room cleanliness. Your point was well noted and discussed with our Executive Housekeeper who has taken the necessary steps to avoid recurrence of similar situations.

I am sure you will see improvements during your next visit to Bangkok and hope to welcome you back here again.

Best Regards
Punyawe P.
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2017 via mobile

The hotel's location is very good. The room we got is big but bathroom is quite small and the water from shower is running down to the bathroom floor when you shower which is make the floor wet. The breakfast is ok but would be better. Staff are nice. Don't have chair at the balcony so it useless.

Stayed: November 2017, traveled as a couple
Thank Khunya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
punyawe, Manager at FuramaXclusive Sathorn, responded to this reviewResponded November 9, 2017

Dear Value Guest,

Thank you for your comment.

We appreciate it very much. Your point was brought to the attention of our concern department for a better attention.

Again, thank you for your comments and we shall look forward to welcoming you in your next visit to Bangkok

Best Regards
Punyawe P.
Operations Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2017 via mobile

Old and outdated with a TV set of the past century.AC split unit was difficult to control and i had to plaster the fins to avoid the air stream. Location is a little difficult to find although it is not far away from the metro station.It was OK but not to come back again. I had stayed in more luxurious hotels of the far east with same price.

Stayed: October 2017, traveled solo
Thank Onismatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
punyawe, Manager at FuramaXclusive Sathorn, responded to this reviewResponded November 5, 2017

Dear Value Guest,

Thank you for your review comment.

We have taking note on all your point and the management has already has some plan for the room refurbishment in the near future. To up grade our guest rooms facilities and feature. Once all the room refurbish has finished I would like to invite you back to our hotel to try out our new look again.

Look forward to welcome you back in the near future.

Best Regards
Punyawe P.
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2017

I've stayed here a couple of times, and this is my first negative experience. But first, the positive: The hotel is in a great location, just down a quiet alley from the Chongnonsri BTS station. The rooms are big, and mine had a kitchenette, a well-appointed wardrobe closet, and plenty of work space. The USB charging ports and international electric outlets were a pleasant surprise. It could be a very nice place for a week or longer stay.

HOWEVER, my room (509) had a horrible mildew smell the entire time. I actually considered whether it might be unhealthy. The furniture and surfaces are all outdated with scuff marks and moldy tile grout, which makes it all seem not clean. (But that is not the fault of housekeeping who always did a good job.) The TV did not have any international cable news channels, and was an old-fashioned 4:3 giant box.

I hope they will update the rooms soon and do some maintenance, so that I could consider it for my next visit.

  • Stayed: October 2017, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank SFO_Drew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
punyawe, Manager at FuramaXclusive Sathorn, responded to this reviewResponded October 29, 2017

Dear Value guest,

Thank you for your feed back on your last stay with us.

All your comments has been discuss with the Management and we are having plan to do some room refurbish starting next Year. As well as our TV will change to LED 43 inch equip with all International TV channels.

We hope to welcome you back sometime next year and show you our new refurbish room on your next trip to Bangkok.

Best Regards
Punyawe P.
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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