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“Faults outway convenient location”

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Royal Ivory Sukhumvit Nana By Compass Hospitality
Ranked #647 of 851 Hotels in Bangkok
Mason, Michigan
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Faults outway convenient location”
2 of 5 bubbles Reviewed February 26, 2014

The Royal Ivory has several things going for it: Good location, Adequate American breakfast. Large spacious rooms with hardwood floors.
The staff were not as helpful as they might have been. My wife and I were going opposite ways in Bangkok at times during our stay. We requested a second key. This was not available, and no apology was offered for the lack of availability. We asked about the complimentary tuk-tuk but it was never available. A Thai staff member did not understand the difference between scrambled eggs and an omelet. A Thai speaking staff member was resistant to cooking ham in my omelet; insisting this was to be kept separate.
The water in the pool was filthy.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApexHotels-TH, Manager at Royal Ivory Sukhumvit Nana By Compass Hospitality, responded to this review, March 4, 2014
Dear Khun Thomas,

Thank you for sharing your experience with us, we are glad you enjoyed our rooms and situation of the hotel. We would like to offer you our sincere apologises for lack of second key, the hotel does offer second key at deposit of 200 baht which is returned to guest upon check-out. The management would like to apogolise for the lack of english skills. Please rest assured as we have added both complements into our training agenda. Both our Front office and Food and beverage staff has been notified and I have actioned discipline on both staffs.
Thank you again for sharing your experience with us, we would love to accommodate you again in the future and if there is anything I could do to assist you please do to hesitate to contact me back at reservations@royalivory.com

Pismai,
Operation Manager
Royal Ivory
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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550 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Illinois
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed January 21, 2014

royal ivory is easily the best value in the nana area. although in need of some renovations, the rooms are clean and spacious and feature in-room coffee, wi-fi, and safe boxes. a nice open air lounge on the ground floor boasts comfortable seating, an adequate bar, and pool tables.

royal ivory is within walking distance to nana and surrounded by restaurants, thai massage parlors, bars and pubs, yet is well enough off the beaten path to assure a restful night's sleep.

metered taxis, motorbike taxis, and tuktuks provide limitless transportation options, and the nana MRT station is nearby as well. the reception desk can arrange reasonably priced transportation to suvarnabhumi international airport.

one caveat: travel solo, with friends, or couples. this isn't the best family oriented area.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brandon_sebastian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApexHotels-TH, Manager at Royal Ivory Sukhumvit Nana By Compass Hospitality, responded to this review, January 28, 2014
Dear paganviking,

Thank you for endorsing our core value as a hotel. We try our best to give guest the best and fairest deal within our capability and we are glad that you have enjoy your stay at the Ivory. Thank you for taking time to share your experience with us, we truly appreciate your review :).

Sincerely,
Royal Ivory
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 12, 2014

Good value for money, all the hotel increase the price but not royal ivory. Good old ivory always value for money with the deluxe room. The service, great as usually although the safety box is always tricky we had to call down a couple of times. The tuk-tuk service was good, wifi was not an issue this time around, and finally new sunbeds.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Panteleimon Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApexHotels-TH, Manager at Royal Ivory Sukhumvit Nana By Compass Hospitality, responded to this review, January 28, 2014
Dear Panteleimon Y,

Thank you for reviewing royal ivory, we are gald to have you back with us again sir! Yes we have fix the internet, finally. We have new sunbeds and rid of the old ones. =) thank you for reviewing the royal ivory, hope to see you with us again.

Sincerely,
Royal Ivory
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Gloucester, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed January 12, 2014

For the money i paid this was a good hotel. Staying with friends its good but i would not want to stay here with the family due to the location. Room was ok but ideally needs to be updated & the bathroom was a little below average.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApexHotels-TH, Manager at Royal Ivory Sukhumvit Nana By Compass Hospitality, responded to this review, January 28, 2014
Dear John E,

Thank you for sharing your experience with us, we try our best to keep all our rooms clean and up to standard and we are glad you have enjoyed your stay at the royal ivory.

Sincerely,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 11, 2014

Location is too good. Very close to MRT Station "Nana" And there are lots of eateries in the neighbourhood including an Indian restaurant. This is good because you cannot rely on the in-house menu as they close down after 5 pm. Breakfast is complimentary.

From here you can take a "Tuktuk" to the "central Pier" and then a Boat taxi for Grand Palace (Pier 8). Taxi to Airport will cost 500 TBH fixed rate including Highway Toll charges.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Partho266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApexHotels-TH, Manager at Royal Ivory Sukhumvit Nana By Compass Hospitality, responded to this review, January 28, 2014
Dear Partho266,

Thank you for sharing your experience we value your feedback. The hotel's restaurant will be opening up it's service to 10pm every night from today. We apologize for any inconvenience caused. That said, the hotel does not service Indian cuisines but we do recommend one good Indian restaurant close by. Thank you again for taking your time and sharing travel insights with us :)

Sincerely,
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 7, 2014

stayed there September 2013. Big nice room. Specially you can see a no of Indian channel on TV.Very nice Breakfast.however location is not so good from family point of view...Other wise best pick for money
Definitely stay again

S k Arora.. India
9038101101

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aarorask
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalIvory, Director of Sales at Royal Ivory Sukhumvit Nana By Compass Hospitality, responded to this review, January 9, 2014
Dear Khun Aarorask,

Thank you reviewing us, we are glad you have enjoy our selections of Indian channels and breakfast. We agree and strong endorse your sentiments on the location issue. Though conveniently located in the city, to get to the Royal Ivory guest has to pass short but loud red light district of soi 4.
Thank you again for your compliment please do not forget to book directly with the hotel and use our promotion code 'backhome' for best rate. Thank you, have a nice day :)

Sincerely,
Management
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New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 4, 2014

I don't normally do this but was asked by the kind manager who's always on front desk. Their service is not exceptionally just great for a 3 star hotel and the price of room is best thing especially when you get the large room. I personally prefer thai style hotel so , royal ivory was perfect for me. Great location for night life not the best for shopping since its' not in font of the soi...

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdNeer20i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalIvory, Front Office Manager at Royal Ivory Sukhumvit Nana By Compass Hospitality, responded to this review, January 9, 2014
Dear AdNeer20i,

Thank you for reviewing us! Thank you for your honesty and giving us such good score. We are please you have enjoy your stay with us and hope to see you again soon :) . Please use our 'backhome' promotion rate for best , regular customer rate.

Sincerely,
Pismai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Royal Ivory Sukhumvit Nana By Compass Hospitality

Property: Royal Ivory Sukhumvit Nana By Compass Hospitality
Address: 73 Sukhumvit Soi 4 | Klong Toey, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #647 of 851 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Ivory Sukhumvit Nana By Compass Hospitality 3*
Number of rooms: 90
Official Description (provided by the hotel):
Located walking distance to Bangkok’s Central Business District of shopping malls, office buildings, dining and entertainment outlets. Royal Ivory Bangkok also offers a free shuttle service to Nana Skytrain station, Queen Sirikit National Convention Centre and Benjakit Park. Royal Ivory offers three types of rooms; Superior, Deluxe and a Presidential Suite. Rooms are contemporary in design with tea and coffee making facilities, satellite and cable TV, internet connection, a kitchenette (deluxe only) and more. The Presidential Suite has two bedrooms, a lounge with Plasma TV, dining area for 6 and more. Other facilities of the hotel include a swimming pool and a restaurant where you can enjoy a delicious meal, play a game of pool or watch a football match on the wall-mounted TV. ... more   less 
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Also Known As:
Royal Ivory Bangkok Hotel Bangkok
Royal Ivory Hotel Bangkok

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