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“Perfect location, busy nightlife”

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Citadines Sukhumvit 11 Bangkok
Ranked #251 of 858 Hotels in Bangkok
Clarksville, Tennessee
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Perfect location, busy nightlife”
Reviewed March 25, 2014

We booked this as a cheaper alternative to staying somewhere more upscale tourist-y after reading a bounty of reviews for places to stay. We stayed in a one bedroom which was perfect for us- had its own clean bathroom, couch, tv, kitchenette & bed (typical Thai-style-hard bed). Everything was clean and in good, working order. Took us a day to figure out the power supply (when you remove the key from the wall it turns the power to the a/c & lights off) so we thought the power had gone out (whoops!) but it was just us :) Our room was facing another building, so there wasn't much of a view, but the nightlife on the street is crazy all night (slows down around 4/5am?) so we were thankful we didn't have one overlooking the street. We could hear the nightlife, but it wasn't ridiculously loud. Keep in mind, though, we are young people who don't mind the noise! I might not recommend for older, troublesome sleepers. The pool on the roof isn't super large, but we only went up once and there was only one other person up there, so it was perfect for us. I would think it might be irritating if there were more than 6 people using it (I think that's how many chairs they have set out). The apartments also had free wi-fi, which worked well for my older iPad but not very well for my newer iPhone 5. Also, the mini fridge was restocked with bottled water every day which was a nice touch.

The building is connected to a restaurant which has great happy hour prices. We purchased free breakfast vouchers with our apartment reservation, and the restaurant downstairs is where this takes place. I would suggest this, however, the food choice was the same every morning and it became bland after 4 days of eating it (I think the menu was: choice of egg, choice of meat, choice of bread, choice of side OR pad thai OR fried rice). I would suggest bringing your own bottled water to this, as they did not seem to have bottled (only mystery ice water).

We did not take advantage of the free tuk-tuk services, because we preferred to walk. The street felt pretty safe compared to some other, nicer streets in Bangkok, and the walk to the BTS is about 5-10 minutes past some great street food and restaurants (and a Starbucks!).

We only had one very minor complaint with the staff, which probably can't even be taken as a complaint since it is Thailand and we can't expect everyone to speak our language. The front desk staff was nice, but one of the staff members spoke little to no English and when he did not know what we were talking about he would just answer, even if it wasn't right. For example, my husband had some shirts delivered and asked if they had arrived, to which he responded no (even though it was a time-sensitive thing), but we later found out they actually had arrived. We had a similar problem with the wi-fi, but another staff member helped us the next morning. The rest of the staff were easier to talk to, and made a better effort to try and help us. Overall, it really wasn't a big deal.

Room Tip: Avoid rooms facing the street, as the nightlife goes on until around 5am and the streets are very no...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brittanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nowaratana_y, Manager at Citadines Sukhumvit 11 Bangkok, responded to this review, April 6, 2014
Dear Brittanie G,

Greetings from Citadines Sukhumvit 11 Bangkok! We wish to thank you for your recent patronage and the invaluable feedback on TripAdvisor.

We are delighted to note that most of our facilities and services met your expectation.

Regarding the breakfast set up, our restaurant operator strives for a service standard that is in compliance to International 3-4 Star Hotel and major international players.

Your comments to our Guest Service Officer requiring improvement to his English skills has been dually noted.

We look forward to have another opportunity of welcoming you back to Citadines Sukhumvit 11 Bangkok, soon.

Kind regards,


Nowaratana Y | Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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610 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (105)
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English first
Kuala Lumpur, Malaysia
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 24, 2014

Took the 2-bedroom apartment for 5 of us. room was clean, furnished. not much view (street view). the breakfast was ok, served in the restaurant/ bar in the lobby. the location is very good..just a few mins walk to the bts station..they have complimentary tuk-tuk service to the bts & siam paragon if you dont want to walk.. plenty of bars/ restaurants along the street..there's a restaurant serving good selection of german beers, reasonably priced too. should give a try on the porridge stall (in the morning) - really good

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soochin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nowaratana_y, Manager at Citadines Sukhumvit 11 Bangkok, responded to this review, April 1, 2014
Dear soochin,

It was a great pleasure having you stay at Citadines Sukhumvit 11 Bangkok and thank you for sharing your feedback on your experience on TripAdvisor.

We trust, you had a pleasant trip home and look forward to have another opportunity of welcoming you back to Citadines Sukhumvit 11 Bangkok soon.

Have a pleasant day!

Kind regards,


Nowaratana Y | Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 17, 2014 via mobile

Complimentary tuk tuk to the nearest BTS skytrain which was great otherwise it was only a 5min walk if that. Room was clean an comfortable for 2people. Gym an swimming pool was good. Nothing really bad to say about the room itself, self contained laundry is coin operated upstairs. Close to bars, supermarket, skytrain an busy-ness of bangkok. Only thing I would recommend is for the reception to have maps or an area where they have free maps of bangkok in the reception area, like tourist maps would be great. I would recommend this place overall.

Stayed March 2014, traveled as a couple
Helpful?
Thank EveDola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nowaratana_y, Manager at Citadines Sukhumvit 11 Bangkok, responded to this review, April 1, 2014
Dear EveDola,

Thank you for taking the time to share your stay experience at Citadines Sukhumvit 11 Bangkok.

We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us.

Your comments pertaining to have free maps of Bangkok available in the reception area has been. Our Guest Service will gladly coordinate with our in house Counter Tour desk to have it available on a regular basis.

Thank you for your valued patronage. From all of us at Citadines Sukhumvit 11 Bangkok, we look forward to welcoming you again at any one of our serviced residences.

Kind regards,


Nowaratana Y | Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 14, 2014 via mobile

Pleasant newly renovated two bedroom two bathroom apartment.
Very comfortable clean and modern with kitchen.
Lots of restaurant and pubs about and a five minute walk to Nana station. The price was a pleasant surprise.
Some street noise but sound insulation adequate.

Stayed March 2014, traveled with friends
Helpful?
Thank FGOB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nowaratana_y, Manager at Citadines Sukhumvit 11 Bangkok, responded to this review, March 15, 2014
Dear FGOB,

Thank you for taking the time to share your stay experience on TripAdvisor.

We would like to take the opportunity to thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us.

From all of us at Citadines Sukhumvit 11 Bangkok, we look forward to welcoming you again at any one of our serviced residences.

Kind regards,

Nowaratana Y| Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pattaya, Thailand
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 14, 2014

I regularly use this hotel. The rooms are small and compact but well equiped and beautifully appointed. Great position and very convenient for shopping. I thoroughly recommend this hotel.The hotel has car parking which is rare in this area.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Les S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nowaratana_y, Manager at Citadines Sukhumvit 11 Bangkok, responded to this review, March 15, 2014
Dear Les S,

Greetings from Citadines Sukhumvit 11 Bangkok!

We wish to thank you for your recent stay and the invaluable feedback through TripAdvisor.

We are delighted to note that our facilities and services met your expectation. Your positive feedback will certainly encourage our staff to go the extra mile to serve our residents better.

We trust, you had a pleasant trip home and look forward to have another opportunity of welcoming you and your back to Citadines Sukhumvit 11 Bangkok, soon.

Kind regards,


Nowaratana Y | Residence Manager
Citadines Sukhumvit11 Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 8, 2014

Not what it appears to be on the Citadines web page. Everything is small - the apartment, lounge area, bedroom with small double bed and a terrible small old fashioned bathroom with an old tub and a shower with grubby curtain and water that has no pressure. The water leaks and the bathroom is flooded after every shower. The only reasonable are is the kitchen which is adequate. The worse thing was the so called WiFi internet which only worked within 5 meters of the router in the kitchen so could not be used easily in the bedroom. These apartments are not worth the money considering the newer apart hotels that are now available. The location however is excellent but bedrooms at the front are noisy with vehicles, bar and club music until 4am.

Room Tip: Don't accept a room at the front of the hotel overlooking soi 11
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sydrob1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nowaratana_y, Manager at Citadines Sukhumvit 11 Bangkok, responded to this review, March 15, 2014
Dear sydrob1952,

Thank you for taking the time to share your comments for Citadines Sukhumvit 11 Bangkok on TripAdvisor.

We regret to learn of your unpleasant experience. However, we welcome suggestions such as yours as they indicate the areas where we can further improve.

Your comments with regards to the condition of the rooms has been noted. Our Engineering and Housekeeping Manager’s attention has been drawn to the discrepancy. We sincerely apologize for the lapses in maintenance.

Pertaining to your feedback on the internet connectivity, we are in the process of upgrading our equipments and trust these enhancements and higher bandwidth will further improve the internet service in our property.

Once again, we apologies for the inconvenience caused and we now look forward to welcoming you back to anyone of our nine properties in Bangkok.

Kind regards,

Nowaratana Y | Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kathmandu, null, Nepal
Level Contributor
164 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed February 25, 2014

Located conveniently close to Bumrungrad Hospital, Citadines apart-hotel on Sukumvit 11 offers well-designed suites with fully equipped kitchens. There are several Citadines in the area,and they all seem to have the same great floor plan and friendly, efficient staff. This particular branch is half a block from a Villa market that offers fresh baked goods and prepared foods as well as a full scale grocery and alcohol selection. It is across the street from the Angel City Cafe, with its excellent American menu featuring corned beef, pastrami, burgers and old-fashioned thick milkshakes. Any number of other restaurants and fruit stands line the street.

Room Tip: try for an upper floor
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judith A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nowaratana_y, Manager at Citadines Sukhumvit 11 Bangkok, responded to this review, March 2, 2014
Dear Judith A,

Greetings from Citadines Sukhumvit 11 Bangkok!

We wish to thank you for your recent patronage and the invaluable feedback through TripAdvisor.

We are delighted to note your approval of the well-designed suites with fully equipped kitchen and great floor plan. In addition, your comment regarding our staff efficiency will certainly encourage them to go the extra mile to serve our residents better.

We look forward to have another opportunity of welcoming you back to Citadines Sukhumvit 11 Bangkok, soon.

Kind regards,


Nowaratana Y | Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citadines Sukhumvit 11 Bangkok

Property: Citadines Sukhumvit 11 Bangkok
Address: 22/22 Sukhumvit 11, Sukhumvit Road | Klongtoey Nue, Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit , Wattana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #251 of 858 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Citadines Sukhumvit 11 Bangkok 3.5*
Number of rooms: 127
Official Description (provided by the hotel):
Citadines Sukhumvit11 Bangkok is located ideally along Sukhumvit Road, the residence is surrounded by businesses as well as the trendy shops, restaurants and pubs. With the sky train Nana station, you can explore the rest of the city easily. Vibrant 127 fully furnished apartments, comprising of a fully equipped kitchen and a home entertainment system with a sleek cable TV that slides from the living area to the bedroom. ... more   less 
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Also Known As:
Citadines Sukhumvit 11 Bangkok Hotel Bangkok
Citadines Hotel Bangkok

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