After reading the reviews on this property Iam in the middle of a week here.Firstly our washing machine did'nt work.,after coming twice to suposedly fix it the washing machine it is still not working and now after numouous phone calls no one has appeared.Day one our room was not serviced till we complained The pool was broken and unable to be used .At 9.30 pm at night I asked reception if I could borrow a magazine if Ireturned it in the morning to be told no.This I felt summs up this hotel every thing is for show and is certainly not user friendly.There are many more Hotels in Bangkok that are better value for money.