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Grand Mercure Bangkok Asoke Residence
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Reviews (613)
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319 - 324 of 613 reviews
Reviewed November 17, 2013

This is the first time I'm a bit surprised over the posted rating Expectation and reality did not really match up. Compared to other locations I've stayed in Bangkok this is not a match. Don't get me wrong it is still a decent place BUT for the rating the expectation was much higher.

Staff was very nice and helpfull - nothing wrong in this case
Price for 4 nights was just OK for what will be described below.

Location - YES, well placed in the city center and only a short distance walk to the bustling main street and sky-train. Healthland is just around the corner, shopping and restaurants are a short walk.

Room - was really large sized, best guess around 70 sqm.
Cleanliness - well - average, walking barefoot as normal in Thailand caused pretty dirty feet.
Furniture showed plenty of usage and dirt-spots of any kind.
A/C - fairly noisy but working well.
Kitchen and outside laundry was OK - but did not use
Bathroom was nice and roomy and there was a guest bathroom at the entrance
Doorbell was somewhat random and would ring for no reason - even in the middle of the night. Possible Thai Ghost :)

Breakfast - well this was for me the biggest downside. Breakfast is served on the 2nd floor basically and a changed apartment room. Limited seating and pending on occupancy you might not get a seat right away. 3 tables for 4 and 1 table for 2.
No self-serve buffet, made to order and wait. Limited selection.

So - having said this my rating is AVERAGE. Nothing really wrong with the place or location just for the rating and price ratio - you can do much better in this area without naming the competition

Room Tip: Do your research for option in this area. I think you can do much better for the same amount of money.
  • Stayed: November 2013, traveled on business
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1  Thank IQeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrn, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this reviewResponded November 20, 2013

Dear "IQeye",

I appreciate your concern, interest and time taken for sharing your experience with our hotel.
I am happy to read that you enjoyed our helpfull and very nice staff as well as the property.
All your comments will be shared with our team as they have certainly raised some areas of concern that need to be addressed. It will inspire us to strive harder for our future guests.

We hope the have the pleasure of welcoming you again soon in Grand Mercure Bangkok Asoke Residence.

Best regards,

Arnaud Rouchon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2013

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Adrn, General Manager at Grand Mercure Bangkok Asoke Residence, responded to this reviewResponded November 18, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 7, 2013

Room is pleasantly big and clean. Staff are very pleasant and helpful, just that housekeeping is not avail after midnight, when we called for some amenities. Aircon are pretty old. The aircon in d bedroom is old, and the unable to sweep. Thus I had to have it switch off, because I couldnt stand having the aircon blowing at me whole night. Is around 4-5 min walk to terminal 21. Heathland asoke is just nearby, which is a plus point.

  • Stayed: November 2013
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Thank dandanQQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2013

Well located in downtown Bangkok and close to Asoke interchange, easy to go anywhere. Very cozy for long stay but the towel is really too old.

  • Stayed: October 2013, traveled on business
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Thank YSP2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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