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“Close to City, easy rail access from airport, no wifi in the room”
Review of Seasons Siam Hotel

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Seasons Siam Hotel
Ranked #751 of 1,213 Specialty Lodging in Bangkok
Chennai (Madras), India
Level 4 Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Close to City, easy rail access from airport, no wifi in the room”
Reviewed August 17, 2013

The hotel is nice, but cleanliness is a big challenge in the rooms. It is worth the price but its too crowded as too many package guests are been pushed to this hotel. Do not expect anything except a place for sleep. Would not recommend dining in their restaurant or room service. The taste of the food is poor.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VimalCarmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASVoices, Manager at Seasons Siam Hotel, responded to this review, August 27, 2013
Dear Sir:

We very much appreciate your comments regarding your stay at the Seasons Bangkok Siam. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

On the other hand, we very much appreciate your constructive comment regarding the quality of food. This issue has been well noted by our Food & Beverage Department especially our Chef. Rest assured that he will closely supervise and monitor all kitchen staff to follow and maintain the standard quality of food for better satisfactory of our guests including you. An appropriate training will be conducted accordingly. Please accept my sincerest apologies regarding this issue.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely Yours,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
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English first
Manchester, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 13, 2013

The receptionist was least bothered that we have had long travel. She was impolite. The boy asked us to change clothes in the toilet, even though it was time we got our rooms. The lady at the breakfast place did not allow us have breakfast and made us pay, even though it was inclusive. The rooms were ugly and untidy. There was no shower head in the wash room. They were so greedy that they placed breakables in the room so that they get paid for every time we push one down accidentally. Shockingly they took 1000 Baht as deposit on arrival which was never mentioned before. There was no courtesy amongst the staff. They maintained the rooms poorly. The Indian food and international buffet were aweful. Dont come here pls.

Room Tip: dont come here
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 25TravelPrincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASVoices, Manager at Seasons Siam Hotel, responded to this review, August 27, 2013
Dear Sir:

Thank you for taking the time to tell us about your experience at the All Seasons Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At the Seasons, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely Yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Bangkok hotels

Jamshedpur, Jharkhand, India
Level 5 Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed August 9, 2013

Hotel is located on Highway so there is traffic all day round and sometimes due to traffic signals there can be a bit heavy flow and jam like cases. Hotel has a quite small lobby and reception area... Due to the fact that only in lobby and reception area the wi-fi is free (from 10 AM on-wards only..) and in room they are charging very high for it. Rooms are bit packed kind of and the a/c in my room was really in a bad shape. It wasn't cooling we had to leave it in running when we went out for shopping in the evening to indra square which is very new by, only on our return was it upto some limit of cooling... Room again has different kind of snacks and liquor in the room but if you use them your pocket will be burning holes in... Location wise it is quite fine as you can get bus, tum-tum, taxi etc...It is about 10 mins walk from indra square, about 20 mins walk from pantip plaza (if you go from inside of the market.)...

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank abhitriv5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASVoices, Manager at Seasons Siam Hotel, responded to this review, August 27, 2013
Dear Sir:

We very much appreciate your comments regarding your stay at the Seasons Bangkok Siam. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

On the other hand, we really appreciate your constructive comment regarding the internet access. May I take this opportunity to propose the solution if you wish to have the free access of internet wifi inclusive in the room package, kindly process the room reservation directly with our hotel website: www.theseasons-hotels.com or e-mail us at rsvnsiam@theseasons-hotels.com to process the direct booking which the complimentary internet wifi is included and best deal offer are available. Our staff is always pleased to assist in giving you the information at all time.

Moreover, I have personally instructed our Chief Engineer to check and ensure that the air condition system in the guestrooms is properly working. Please accept our deepest apologies for any discomfort caused from this issue.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely Yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 28, 2013

I was there on vacation in Bangkok in June. Couple of attractions are nearby the hotel.This hotel has all basic facilities what a traveler need. . Food was good. We have tried breakfast there.They need to improve on their Wi-fi facility which is not available in room.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vinit-Gaonkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASVoices, Manager at Seasons Siam Hotel, responded to this review, July 31, 2013
Dear Sir:

We very much appreciate your comments regarding your stay at the All Seasons Bangkok Siam. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

On the other hand, we very much appreciated your constructive suggestion related to free wifi access in the room. This issue has been well noted. Rest assured that we will keep your suggestion in view for any future improvement and better services. Anyway the hotel fully understand that the internet access becomes very necessary for guest’s convenience, we therefore open the free unlimited internet wifi for all guests at the hotel lobby area without any extra charge or put the expense in the guest room rate. We would like to seek your kind understanding regarding this matter.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely Yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscat, Oman
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 20, 2013

Was there from 14th of June 2013 to 16th of June 2013 with my wife and kid. Overall an average hotel. We were booked in a standard room . On the first night we had bedbugs in our room.As we complained ...we were shifted to a superior room. the rooms are OK. The reception staff were very courteous and nice. Overall happy with the hotel.

Room Tip: Room 601 nice view
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank arifz27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASVoices, Manager at Seasons Siam Hotel, responded to this review, July 24, 2013
Dear Sir:

Thank you very much for your review related to your stay at the Seasons Bangkok Siam (Previously All Seasons). We are more than happy to learn that you had an enjoyable stay with us.

I will share your comments with our team. I am sure that your compliment on our services will serve as an encouragement to all of our staff especially at the Reception desk as we strive to continuously improve the quality of our services.

On the other hand, we also took seriously note and very sorry to read that you faced the unfortunate incident during your stay. Please rest assured that our Housekeeper has been seriously briefed and she will take immediate action to rectify problem. We would closely monitor and ensure that the monthly pest control schedule by our outsource supplier is conducted efficiently. Please accept our deepest apologies regarding this matter.

Thank you again for sharing your experience once again, and we hope your next visit will be as pleasant as the previous one.

Sincerely Yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 6 Contributor
88 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 8, 2013

V v bad location as t is located on high way so no restaurant for food.
Hotel restaurant is not operating for dinner. Only room service.
Hotel air con was making lot of noise and water dripping from air con.
Room was spacious.
Breakfast was ok.

Didn't enjoy stay at all..and will surly recommend to look for other options.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank holiday_lovers2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASVoices, Manager at Seasons Siam Hotel, responded to this review, June 16, 2013
Dear Sir:

Thank you for taking the time to tell us about your experience at the All Seasons Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

We very much appreciated your constructive comment regarding the restaurant service which normally we open for a la carte meal for 24 hours. Kindly rest assured that we will conduct further investigation and our Restaurant Manager will be emphasized on this issue.

Moreover, our Engineering team has been instructed to check and rectify the air condition system. Please accept our deepest apologies for any discomfort caused from this issue.

At all seasons, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely Yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BANGALORE
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 29, 2013

We stayed in this hotel in May 2013. The rooms are quite clean and ambiance well done. The location is good being in the heart of the town. Nearer to shopping areas and has parking too which is a luxury in Bangkok. Staff are courteous. Food is average. Restaurant is very small for the size of the property.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TWEETGURU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASVoices, Manager at Seasons Siam Hotel, responded to this review, June 16, 2013
Dear Sir:

We very much appreciate your comments regarding your stay at the All Seasons Bangkok Siam. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely Yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Seasons Siam Hotel

Property: Seasons Siam Hotel
Address: 97 Rajaprarop Road | Makkasan,Rajthewee, Bangkok 10400, Thailand (Formerly The Seasons Bangkok Siam Hotel)
Location: Thailand > Bangkok
Amenities:
Business Center with Internet Access Restaurant Room Service Suites
Hotel Style:
Ranked #751 of 1,213 Specialty Lodging in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Seasons Siam Hotel 3*
Number of rooms: 177
Official Description (provided by the hotel):
Here at Seasons Siam Hotel we aim to make your holidays as relaxing and as comfortable as possible. Combining charm with quality, we offer 177 stylish room which are contemporary yet comfortable. Our location is conveniently only forty minutes from the airport, near the Pratunam market, Suanpakkad Palace, Suansantipab Park and the Victory Monument BTS Skytrain station are only a five minute walk from the hotel. An oasis of calm within the bustle of bangkok, our hotel welcomes you with warmth and professionalism, as well as offering all modern facilities for your ease. ... more   less 
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Also Known As:
All Seasons Bangkok Siam Hotel Bangkok
Accor Bangkok Siam

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