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“can be a better hotel”
Review of Seasons Siam Hotel

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Seasons Siam Hotel
Ranked #844 of 1,389 Specialty Lodging in Bangkok
Reviewed September 22, 2012

took a long time to check in. rooms we stayed were smelly (musty) , when we first checked in but with the air conditioning kicking in, it reduced. even though lots of Indian travelers stay here, the Indian food offered is lousy. no soap in bathroom only shower gel. breakfast is okay nothing great. the only plus point of this hotel is that it is close to the shopping area of Bangkok.

  • Stayed: September 2012, traveled with family
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Thank draet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASVoices, Manager at Seasons Siam Hotel, responded to this reviewResponded September 24, 2012

Dear Sir

Thank you for taking the time to tell us about your experience at the All Seasons Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. After receiving your useful feedback, please rest assured that Housekeeping department has been well noted.

They will be taken more time to check and more strictly on room check.
Your suggestion on the room and A/C has also been well noted and will be taken into consideration for future room renovation. We do read all guest comments and take serious actions and follow ups. The voice of customers has top priority at our hotel. Even if we can not find full solution at the particular time, we keep in view for future possible project, as we may be find good opportunities to follow.

With reference to room amenity; please rest assured that our Assistant Housekeeper has been seriously noted and she will take appropriate action to ensure that all rooms are properly clean and has standardize set up.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely yours
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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226 - 232 of 650 reviews

Reviewed September 14, 2012

Very basic accommodation, more like a hostel. One can expect that from the low price, however, I expected better housekeeping standards being part of an Accor group. I used the hotel for a brief 8 hrs transit stay to the airport, however, found te room quite stuffy and the hotel having an overall run down look. The staff also were quite scruffy and not well groomed.....this aspect does not require additional cost / price, however, they were pleasant and service oriented. In summary, though I expected basic facility considering the price, was expecting better housekeeping and hygiene standards being an Accor property. Location is also not very impressive, though walking distance to the general market area. Platinum mall is 20 min walk.

Stayed: September 2012, traveled with family
Thank saleemgol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

  • Stayed: September 2012, traveled as a couple
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Thank E_Lee747
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 5, 2012

Thogh the the hotel is small, like a boutique hotel , it's service is personalised and outstanding . Rooms are basic but super clean everything well organised. Shops , spas, 7-11 all walking distance. We had stayed there 2 years back.

Room Tip: Choose room which overlooks the road . At least you will have a view
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  • Stayed: September 2012, traveled with family
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5  Thank vivekindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

The Hotel is situated on the Main Road and is extremely Cramped. The location is quite poor as its a good distance away from attractions.

The Check - in Desk is very congested and the Lobby doesn't really exist. After a prolonged wait like the one in Pattaya we were alloted 3 rooms.

The Rooms were worse than the ones in Pattaya. Dark, Dingy, poorly furnished, Creaking Beds and Stained. The View from the room was non-existent. Bathroom too very ordinary.

The Breakfast spread was average and the shortage of space meant that we had to sit separate.

I am glad we had only a night here. NOT Recommeded. Friends please look elsewhere.

  • Stayed: December 2011, traveled with family
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1  Thank kimianks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASVoices, Manager at Seasons Siam Hotel, responded to this reviewResponded August 28, 2012

Dear Sir

We very much appreciate your constructive comments.

At All Seasons, we are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely yours
The Management

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Reviewed August 23, 2012

I stayed in All Seasons Siam Bangkok recently from the 15th of Aug'12 to the 17th of Aug. at first we were not given room on our arrival at the hotel from Pattaya 'cause the rooms were not ready and they stated their checkin time 14.00 hrs, had to wait as i had reached at 12.00 hrs. Later on the rooms no. 304 were given entering the room area the whole hall was smelling 'cause of outdated carpets also the room had some foul smell around. At night 'bout 2.00 i felt something biting me maybe Bed bugs which had me bitten all over my body, I complained to the reception they checked and confirmed of Bed Bugs which had bitten me very badly, had to take medicine for the allergy from the bite, they changed my room to room no.320 which was besides a room which was being furnished the whole night went on changing. Also was denied of Breakfast in the morning of 16th Aug. 'cause we were 15 mins late 'cause of the nights drama . Had to spend the days in the Hotel 'cause had booked it through Agent on advance payment . HAD A VERY BAD EXPERIENCE PLEASE AVOID THIS HOTEL !!!!

Room Tip: Please don't go for this Hotel !!!!
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  • Stayed: August 2012, traveled with friends
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2  Thank kashish123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASVoices, Manager at Seasons Siam Hotel, responded to this reviewResponded August 28, 2012

Dear Sir

Thank you for taking the time to tell us about your experience at the All Seasons Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

It is with my sincerest regret to learn that you faced the unfortunate incident during your stay with us. Kindly rest assured that our Operation Manager immediately called our Department Heads concern such as the Assistant Housekeeper for the investigation and address the problems for proper solution. Please ensure that a seriously action will be conducted to rectify the problem, especially with our outsource Pest Control company to ensure that the monthly pest control schedule is conducted efficiently. Moreover, an appropriate action will also be taken to get rid off the unpleasant smell in the room.

At all seasons, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely yours,
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2012

Whenever I'm in Bangkok I regularly stay at this hotel. What sets it apart is the service, value and location. The free wifi is another great plus for me. Victory monument BTS station is about 5-10 mins away providing access to most of the city. If there is a down side it's the limited breakfast but after all it isn't a 5 star hotel.

  • Stayed: August 2012, traveled solo
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2  Thank WimseyWU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seasons Siam Hotel

Address: 97 Rajaprarop Road | Makkasan,Rajthewee, Bangkok 10400, Thailand (Formerly The Seasons Bangkok Siam Hotel)
Location: Thailand > Bangkok
Amenities:
Business Center with Internet Access Restaurant Room Service Suites
Hotel Style:
Ranked #844 of 1,389 Specialty Lodging in Bangkok
Price Range: $34 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seasons Siam Hotel 3*
Number of rooms: 177
Official Description (provided by the hotel):
Here at Seasons Siam Hotel we aim to make your holidays as relaxing and as comfortable as possible. Combining charm with quality, we offer 177 stylish room which are contemporary yet comfortable. Our location is conveniently only forty minutes from the airport, near the Pratunam market, Suanpakkad Palace, Suansantipab Park and the Victory Monument BTS Skytrain station are only a five minute walk from the hotel. An oasis of calm within the bustle of bangkok, our hotel welcomes you with warmth and professionalism, as well as offering all modern facilities for your ease. ... more   less 
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Also Known As:
All Seasons Bangkok Siam Hotel Bangkok
Accor Bangkok Siam

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