Disclaimer: this is a restaurant chain, so perhaps others have had the opportunity to eat in other restaurants, like in Rayong or Chiang Mai. Anyway, the food was fabulous! We had a wide variety of dishes, and none were short of excellent. The staff was also amiable and efficient. The only downside for me was that I had to have this experience in a mall. Admittedly, my dislike for malls may not be generalized, but I think such food deserved a more relaxed context. As it was, being in a mall, turn-around is key and we ended up feeling slightly rushed, which was a shame. But returning to the food: I've been travelling regularly to Thailand since 1995, and can honestly say the food served here was one of the most memorable.
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