Every year I go to Bangkok to spend my hard earned money. For the last three years, my hotel in Bangkok was Grace hotel. I found the hotel pleasant in my first two trips. My last one was terrible. The staff were like Gestapo in Nazi camps. No proper explanations were given for the sudden change of rules. I was haraased for signing a bill without paying cash. My room was sealed off without leting me know why. Minibar was not stocked even after repeated requests. I was made feel like I am a criminal under police surveilance. My Holiday was ruined due to this attitude of Grace hotel staff. I checked out only after two nights and days of suffering. I wonder why a hotel in Bangkok chooses this attitude toward their prized customers. Someone, pls explain.
- Free Wifi
- Free Parking