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Bandara Suites Silom, Bangkok
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Reviews (1,693)
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692 - 697 of 1,693 reviews
Reviewed May 19, 2013

My friend and I were booked in for a twin room however we were given a suite, which was very nice of the hotel. We were placed on 9th floor not far above the pool. The room was clean and comfortable although generally it was a bit dated/tired looking. We ran out of instant coffee sachets and found a reluctance on the part of the hotel to give us any more. We were on a bed and breafast basis - although the breakfast was ok the coffee served was appalling considering how good the coffee is in Bangkok.

  • Stayed: April 2013, traveled with friends
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1  Thank Mazza4533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BBK-General-Manager, General Manager at Bandara Suites Silom, Bangkok, responded to this reviewResponded May 20, 2013

Sawasdee krab!

Thank you for taking the time to write here on Trip ADvisor. Delighted to hear that you enjoyed your suite and the comments made all taken on board.

Re the coffee, a difficult one as many guests have different likes however, we can certainly have a look at talk with our coffee supplier.

Thanks agian and hope to be able to welcome you back again soon.

With best regards

Matthew C Hindmarch
General Manager
Bandara Suites Silom

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2013

when we got there they said that they upgraded our room..the bathroom was not very clean and when we wanted to open the windows in the bedroom the curtains were so dusty!
we were told that they had to take a deposit of 1000 bhr from our credit card and the next day we will chek out the deposit will be back..guess what after 10 days it was not so i hade to write to the hotel so after this the problem was resolved..so chek if they give your money back :(
the location was grate,near to the train station,the breakfast good

  • Stayed: May 2013, traveled as a couple
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2  Thank romi_710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BBK-General-Manager, General Manager at Bandara Suites Silom, Bangkok, responded to this reviewResponded May 29, 2013

Greetings from Bangkok

Thank you for your message here on Trip Advisor.

In regards to your credit card return charge (pre authorise amount only), we spoke with the banks here and the normal time for banks to clear between countries is up to 14 days. We apologies for having to wait for 10 days, however, we can assure you that once you check out of the hotel, the charge is automatically cancelled and returned.

Thank you for bringing this to our attention.

Yours sincerely


Matthew C Hindmarch
General Manager
Bandara Suites Silom

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Reviewed May 14, 2013

We stayed in a 2 bedroom apartment. Very nice and clean. Staff were very friendly and helpful. We had a fantastic buffet breakfast each morning. It is very close to the BTS for getting around to different areas. The night markets were only a 10 - 15 min walk, or a very quick tuk-tuk ride. The pool was nice at the end of a busy day. Would definetly stay here again.
Regards,
Karen.

Room Tip: Corner rooms have large windows to look out if on the higher floors.
  • Stayed: June 2012, traveled with family
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3  Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BBK-General-Manager, General Manager at Bandara Suites Silom, Bangkok, responded to this reviewResponded May 29, 2013

Sawasdee krab

Thank you for taking the time to post here on Trip Advisor.

Delighted to hear that you enjoyed your stay with us and the hotel good for your family. We do hope that we have the chance to welcome you back again once more on your next visit to Bangkok.

With best regards


Matthew C Hindmarch
General Manager
Bandara Suites Silom

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Reviewed May 9, 2013

We were at the Bandara Suites Silom Bangkok Hotel - 2 - days - booked by booking.com. The check-in was very unfriendly and not helpfull. The room was nice and big. The breakfast was lovely, but the service-staff unfriendly. The hotel is good situated in the center of Bangkok - but calm and cosy.
The price for the rooms are o.k.

Room Tip: Ask for a upgrade in a Junior-Suite
  • Stayed: April 2013, traveled on business
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3  Thank SILKTRAVEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BBK-General-Manager, General Manager at Bandara Suites Silom, Bangkok, responded to this reviewResponded May 13, 2013

Dear Phuket Silk,

Thank you for taking the time to post here on Trip ADvisor.

All your comments have been well recieved and the management concerned been informed and currently looking into why our usual high standards of service did not meet with your expectations. Please kindly accept our apologies for this.

We do hope that we have a chance to welcome you back on your next visit to Bangkok to show you that we can get things right.

Best regards

Matthew C Hindmarch
General Manager
Bandara Suites Silom

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

My wife and I have been here nearly 2 weeks, we leave Sunday. Staff are great, helpful, smiling. Locations, I think is really good. Breakfast, well worth the money. Haven't used it every day, but most days. Pool, nice, spa nice, gym, has all you need. We are in the tower above reception, there are 2 towers, our apartment is ok, but I must say, it is well worn. Most furniture is stained. ( beds perfectly clean so no complaints there) it needs some TLC though. We got an apartment specifically so we would have space ( which it does) and a kitchen. there is one pot, on fry pan, stickiest I have ever seen, kettle and, microwave and fridge freezer. Would be nice with a few more utensils to make it practical. Ie dish washing liquid, toaster, more than 2 cups etc. beds are ok but very firm, but ok. pillow, like a bag of sand - solid.

I think this was a great pick, would happily stay here again, even with the few items. The staff make up for the shortfalls, such that they are. Graham & Heather

  • Stayed: May 2013, traveled as a couple
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5  Thank Graham D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BBK-General-Manager, General Manager at Bandara Suites Silom, Bangkok, responded to this reviewResponded May 13, 2013

Sawasdee krab!

Thank you very much for writing to us here via Trip Advisor.

Delighted to hear that the team looked after you well and thank you for your comments in regards to the pillows. We are looking at these right now and will be implementing a new standard over the year.

We hope that we have the chance to welcome you back again soon and look forward to being of service to you on your next visit to Bangkok.

With best regards


Matthew C Hindmarch
General Manager
Bandara Suites Silom

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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