We were put up in Howard Square Boutique Hotel on the 30, 31st of Aug & 1st of Sept 2013 by MakeMyTrip package to Bangkok, Pattaya.
We were charged 900 bhts during offseason for overstaying a couple of hours (a little upset because of that too). We had a note from the hotel desk that the cab to the airport would arrive at 4:00 PM & hence thought we could stay at our room till 3:00 PM.
It seems we were to checkout (@12 PM) and sit in the lobby for 4 hours till our cab arrived. OUR package did not seem to mention that (makemytrip) & I was expected to 'KNOW IT'
The hotel is far away & you would need to take a cab even if you want to buy SOAP. I mention SOAP because room service did not clean up and we ran out of SOAP and the hotel refused to give us this tiny tiny piece saying we are to checkout today
My friend got locked in the bathroom (inferior locks) for an hour, the hotel staff did not have keys & forced open the door at 2:00 AM. For this, they say ' inconvenience is regretted". NO CHARGES PAID FOR INCONVENIENCE
We found a dead insect in the food served. Again, conveniently communicated that the vegetables must have carried the insect. And somehow it seemed like the insect had committed the crime getting into food
Also, please ensure (photograph) bedsheets, towels etc do not look soiled. YOU might have to pay for NEW TOWELS for the OLD soiled ones. Actually, you could buy two for the charges that they ask for
They asked for the police to come when we refused to pay. Police ofcourse saw reason and permitted us to leave without paying (except for the late checkout)
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- Also Known As:
- Howard Square Boutique Bangkok