We stayed at Woraburi Sukhumvit from 26th - 29th April 2013. It's located at Sukhumvit Soi 4, which is somewhat like a red light district.
We booked our rooms (2 standard) directly from their website, as well as a 2-way airport transfer. Prior to that (about 2-3 weeks before our stay), I sent our flight itinerary to 3 different email addresses (whatever I could find from their website) but failed to receive any response from them. In the end, no one showed up to pick us up from the airport. We walked around the different meeting points at the airport, before asking the tourist information counter staff to call the hotel for us. The hotel staff told us that their system is down, and thus could not process our airport transfer booking. They then told us to take a cab down, and even specifically told us to take the standard cab (with a long queue) instead of the quicker limousine service despite the inconvenience caused. The worst part was, they did not even compensate us for the cost of the cab from the airport. Thankfully, they refunded our 2-way airport transfer quickly.
Upon reaching the hotel lobby, we were absolutely shocked. I have never felt so disappointed with a hotel before. The pictures shown on the website was far from what we saw. The lobby was not air conditioned, and the fan was not even working. The reception was really rude with us, despite all the inconvenience caused. Even the MANAGER's attitude was atrocious. It was clear that they were frustrated with us, and were handling the situation in a less than acceptable manner. The check-in process was slow, bugged with unnecessary procedures such as a 1000 THB deposit for room keys which we eventually did away with after much trouble. It was really tough to be gracious towards them.
We booked 2 standard rooms, but they upgraded one of it to a superior twin. We were greeted by cockroaches (see pictures). We also had to ask for bath towels (they were not replenished when we took over the room). The air-conditioning took a long time to cool the room, and was noisy. There was no ironing board and iron too. Bed was okay.
WiFi non existent:
The free WiFi provided was non existent, as it was impossible to get a decent signal strength from the hotel rooms (unless your room is right beside the lift, and you leave your door wide-open to maintain the signal strength). Furthermore, only one user can access the WiFi at any point of time as only one set of username / password was given to us. We tried to access the net simultaneously, but were forced to disconnect one another in order to do so. We all gave up eventually, and just spent the 4 days without WiFi.
'Free' shuttle bus (TUK-TUK):
The Tuk-Tuk operates at irregular timings, even though they were scheduled to leave every 30 minutes. It's almost as if it's dependent on the driver's mood. The worst part was, the driver dropped us off at a mid-way point of Soi 4 instead of Nana BTS, as stated on their website / reception. As a result, we had to walk a good 15 minutes before we reached Nana BTS. It was then we decided that we would just take a cab to and fro, and just forget about this pathetic free shuttle service. The hotel is NOT '5 min walk from BTS Nana Station' as claimed.
Just stay away from this hotel. That's the best advice you can heed from all the reviews you read here.
- Official Description (provided by the hotel):
- A 10-minute walk from Sukhumvit Road, Woraburi Hotel provides free tuk tuk services to Nana BTS Skytrain Station, which is some 800 metres away. It features a rooftop pool and a spa. Woraburi Sukhumvit Hotel is 2.3 Km from shopping malls including Central World Plaza and Siam Paragon Mall. Rooms are spacious and fitted with an en suite bathroom with shower facilities. They have a minibar, a safe and a tea/coffee maker. Sip Bar & Restaurant serves Asian food including Thai dishes and a daily buffet breakfast. Open air dining is available at the restaurant. The hotel provides 24-hour room service. ... more less
- Reservation Options:
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- Also Known As:
- Woraburi Sukhumvit Resort