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Reviewed February 17, 2018

Alexander Hotel Bangkok is a cheap, three-star hotel located Bang Kapi, Bangkok, Thailand. This is one of the few hotels that I am aware that allows clients to check in early in the morning, rather than late in the afternoon.

The hotel is about 30-45 minutes drive from the Suvarnabhumi Airport. Located in an extremely poor location, Alexander Hotel is very inconspicuous and the cab driver was not able to locate the entrance at the first go on all 4 days when I am here. Coupled to that, the next U-turn on the road is a good 10-15 minutes drive away. Therefore, I would usually book my Uber cab even before I leave my room for the lobby. Even so, I would have to wait for a good 15 minutes in the lobby. For unknown reasons, the road that leads to the Hotel would always have a traffic jam, and even from somewhere near, e.g. Siam Paragon, I took close to 2 hours just to get back to the Hotel. This is extremely frustrating.

The Hotel staffs, however, are quite friendly, although they would need to brush up on their English and Chinese proficiency if they want to deal with tourists from Singapore, Malaysia, Taiwan, China, Europe, and America. There are a couple of Hotel staffs that are able to speak Chinese fluently. The staffs, however, are very helpful. Seeing that I had some trouble contacting my Uber (who could only speak Thai as well), the Hotel staff asked if I needed help and he did help me speak to the Uber driver.

The Hotel does offer complimentary breakfast (0600-0900) for the clients during their stay. The breakfast spread, however, can be quite limited and repetitive. Most of the food every day remain unchanged, except for some small changes. The food can be a little spicy and cold as well. There is only one live cooking station, which features either pork congee or fish porridge (fish is rubbery).

The Hotel is also lacking in some amenities. Even though there is an outdoors swimming pool within the Hotel, the water looked slightly dirty with the birds feeding on the pool water. In my 4 days of stay here, I did not note any tourists swim or dip in the pool. The shallowest end of the pool is 0.80m and the deepest end is 1.70m.

Another downside of the Hotel room is that there is an absence of a safe. The safe, however, is located within the Hotel, but in a more central location, which I found to be slightly unconvenient. Also, all the sockets inside the room are 2-pinned. Therefore, do plan ahead and bring an adapted. Otherwise, the Hotel Reception is able to loan one to you (even if you have 2 rooms), subject to availability. Each room is only given WiFi access to 2 devices.

Date of stay: February 2018
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
1  Thank DicaprioAce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piti K, ผู้จัดการ at Alexander Hotel Bangkok, responded to this reviewResponded February 18, 2018

Thank you for your comment to improve our services and sorry for the inconvenience of the traffic jam during the time as there is under the construction of the MRT project which will make more convenience for all to come here in the future. Hope you can be satisfied the another services from us and waiting for your come back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2017

Staff very nice, friendly and good service. Room renew. Lobby so beauty and free Wi-fi

because last year I came they did not have it. but now they have that it good for traveler in short time.

Easy go to sport at Ratchamangkala and FBT. SPORT COMPLEX.

Date of stay: May 2017
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Ranjuan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2017

You may find this an older hotel, however the staff was very helpful and you could always find someone to help. Our room was very clean and well maintained. If there was a problem it was fixed or they would give us another room. Found the food to be excellent. Always satisfied with the free breakfast. Many of clients are Chinese tour groups, local Thai seminars, and sports and other venue event participants. So in that respect you will find it a unique experience. The Wifi is free for a short while as a sample of the carrier's service, after that you would pay for usage if you wish to continue. Again, the very helpful and dedicated staff and management is a asset for this property and a wonderful example of Thai hospitality.

Room tip: Corner rooms spacious and have great views.
Date of stay: February 2017
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank wahalp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2017

Very large old hotel with majestic lobby but the room wing that I was in was old and tacky. The bathtub tap leaked continuously. The staff do their best on the service front to make guests satisfied with the place but it is two star, not so attractive. WiFi was terrible. Breakfast was not included but there was a large food store nearly attached to the hotel.

Date of stay: March 2017
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
1  Thank stevebeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2015

Very nice and clean, well trained helpful staff, excellent free breakfast. All round good. Reasonably priced. Most staff speak some English and quickly find someone who does if not sure what your looking for. I would go there again.

Date of stay: November 2015
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank Galaxy0ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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