Great hotel for transit, booked solely for this reason - having stayed in Bangkok before I wouldn't book if looking to be in the city.
As another poster said, emails aren't replied to so go to the rep stand between gates 3 &4 where there'll be someone waiting (there wasn't any sign of airy hotel though, so you may need to ask - everyone was very friendly and helpful though so not a problem!).
Transfer took about ten minutes, all the staff I came across were lovely, friendly and helpful. Wifi was good. Room was clean, no complaints! Ate at the hotel, was very nice and under £3. Free bottled water in the room plus snacks etc you can pay for. Shower gel and shampoo provided.
Thank you to all the staff.More
- Free Wifi
- Free Parking