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“Ok Hotel”

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Hilton Sukhumvit Bangkok
Ranked #79 of 851 Hotels in Bangkok
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Ok Hotel”
4 of 5 bubbles Reviewed June 24, 2014

We staid a few days at this hotel. The hotel is in a good area. The staff was more than helpful. The room was clean the amenities were great. The downfall is that everything at the hotel cost more and is very expensive.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mcy1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BKKSS, General Manager at Hilton Sukhumvit Bangkok, responded to this review, June 30, 2014
Dear mcy1980,

Thank you for staying at the Hilton Sukhumvit Bangkok and review your experience on TripAdvisor.

We trust you had a nice stay with us and hope to see you again soon.

Kind regards,


David Ecija
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,428 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Houston, Texas
Level Contributor
84 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed June 21, 2014

This is a really nice hotel that is quite close to the Skytrain stn at Phromphong.

As always with Hilton's the staff is awesome.

Two things kept me from rating it a five.

1. Hallways. They have turned off the AC in the hallways. They are like ovens. I am used to that in Asia, but not in Hiltons.

2. Restaurant menu is limited and western style food lacks punch. I had a grilled veggie sandwich that had all the ingredients but was inedible as whoever made it couldnt relate to this type of food. The veggies were limp and overcooked and the bread was cold. It should have been grilled. Also they run out of stuff. I ordered some Tom Yam Goong soup, and was told they didnt have any shrimp. How do you not have shrimp in BKK?

3. The rooms are made up with a comforter suitable for Antarctica.There should be a light blanket option between just a sheet and this polar bear rug comforter.

This is nitpicking stuff and should not influence your decsion to stay ehre. THis my home away from home in BKK. I know things will improve.

Room Tip: All are good.
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BKKSS, General Manager at Hilton Sukhumvit Bangkok, responded to this review, June 30, 2014
Dear Dave M,

Thank you for staying at Hilton Sukhumvit Bangkk and taking the time to write a review on TripAdvisor.

We are delighted you had an enjoyable experience and were impressed with the hotel both location and our services. I do however regret that we fell short of the 5 point rating probably due to your disappointment with the food menu and AC in the hallways. I’ve made a note of these shortcomings and will address them at our next management meeting for corrective action

On behalf of the entire Team, please accept our heartfelt gratitude for your kind endorsement and we all very much look forward to welcoming you back again very soon.

Kind regards,


David Ecija
General Manager
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Melbourne, Australia
Level Contributor
56 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed June 20, 2014

From the moment I arrived I was looked after at this new addition to Hilton hotels in Bangkok. The room was large and modern and had everything I expect from a 5 star hotel. The executive lounge was nice too, with a good selection of drinks and food items.

I ordered room service and found the prices to be decent for the quality of the product that was delivered. Great presentation and very nice food.

Location was pretty good being about a 5 minute walk from the BTS station. There are plenty of nearby amenities including massage shops, convenience stores and the large Emporium shopping centre. Definitely will be on my list of preferred hotels in Bangkok.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aussie_Flyer_dotnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BKKSS, General Manager at Hilton Sukhumvit Bangkok, responded to this review, June 30, 2014
Dear Aussie_Flyer_dotnet,

Thank you for staying at the Hilton Sukhumvit Bangkok and writing about your 5 star experience on TripAdvisor.

We trust you had a lovely, relaxing stay and hope to see you again next summer if not sooner!

Kind regards,


David Eciija
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 20, 2014

Enjoyed a 3 night stay with my family at the Hilton Sukhumvit Bangkok as a Hilton Honors Diamond member. Location is short walk to SkyTrain station, which makes moving around Bangkok very easy and inexpensive. Hotel opened less than a year ago and lobby and other public spaces were "shiny new" and very elegant with interesting objects and artwork placed throughout the hotel. Was upgraded to an Executive King room and given access to the Executive Lounge, which offered beverages and snacks throughout most of the day and heavy appetizers and complimentary drinks in the evening. Breakfast was not served in the lounge but instead we were offered access to the buffet served in one of the hotel restaurants that offered a huge selection of Asian and Western food choices-very nice alternative!

Although everything about my room and the rest of the hotel was top-notch, what impressed me most about this property was the extraordinary level of service provided by every employee. In particular, the staff in the Executive Lounge went above and beyond to anticipate all of my family's needs and ensured that our stay was comfortable. It is evident that every employee is not only well trained in their position, but also genuinely dedicated to learning about their guests and providing a high level of personalized service. Would highly recommend this property without reservation and will definitely be staying here again when I return to Bangkok.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deanrob101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BKKSS, General Manager at Hilton Sukhumvit Bangkok, responded to this review, June 30, 2014
Dear deanrob101,

Thank you for choosing the Hilton Sukhumvit Bangkok for your mini break and taking the time to write a review on TripAdvisor.

On the one hand, we are delighted that you enjoyed the overall experience on your 3 day mini break and were really impressed with the hotel location, service, room and our friendly and efficient Staff

Again thank you for your feedback and we hope to see you and your family become regular guests at our hotel.

Kind regards,


David Ecija
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
2 reviews
5 of 5 bubbles Reviewed June 20, 2014

This hotel understands the meaning of delivering a fantastic customer experience. The level of detail to providing a first class service is outstanding. We would highly recommend this hotel to anyone staying in Bangkok.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank CMacaroozo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at Hilton Sukhumvit Bangkok, responded to this review, June 27, 2014
Dear CMacaroozo,

Thank you for staying at the Hilton Sukhumvit Bangkok and sharing your comments on TripAdvisor.

We are very pleased you had an excellent experience and were impressed with the hotel services and recommending our hotel to other travellers.

Thank you so much once again for your kind endorsement and we hope to see you on many more occasions.

Kind regards,


David Ecija
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 16, 2014

Right,, That's a perfect staff. There was a elegant and friendly services without exaggeration. I was very pleased with the comfortable room equipped with the latest facilities, also Breakfast, Swimming pool, Executive lounge. Excellent location is a bonus.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank sswon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BKKSS, General Manager at Hilton Sukhumvit Bangkok, responded to this review, June 30, 2014
Dear Guest,

Thank you for staying at the Hilton Sukhumvit Bangkok and writing about your perfect stay experience on TripAdvisor.

We trust you had a lovely, enjoying stay and hope to see you again for more occasion

Kind regards,


David Ecija
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
87 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed June 15, 2014 via mobile

Stayed for three nights at the executive room with lounge access. Room was small and a bit disappointed that we can't have breakfast at the lounge though. The snack served at the lounge is a bit disappointing, should have done better hilton!
The staff at the lounge was very friendly and engaging.
Breakfast wise.. not many choices but the egg benedict was a welcoming sight at the buffet table!
The gym was sufficiently well equipped but small in comparison with other hilton property. As for the pool..if u want the sun, go early between 8-12pm. After that, it will be blocked by the building.
The location was the best because it is a min walk to the train station. However the surrounding area not much to shop.
All in all, a pleasant stay.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JutterBug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at Hilton Sukhumvit Bangkok, responded to this review, June 27, 2014
Dear JutterBug,

Thank you for staying at the Hilton Sukhumvit Bangkok and sharing your review on TripAdvisor.

I’m delighted you had a present stay with us and you were impressed with the service and hotel facilities and trust you returned home feeling relaxed and recharged.

Your encouraging feedback is greatly appreciated and your comments on the choice at breakfast really helps put things into perspective.

Thanks again for your feedback and we genuinely hope that your next stay with us will exceed expectations and restore your faith in us completely.

Kind regards,


David Ecija
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Sukhumvit Bangkok

Property: Hilton Sukhumvit Bangkok
Address: 11 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #79 of 851 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hilton Sukhumvit Bangkok 4.5*
Number of rooms: 280
Official Description (provided by the hotel):
Strategically located in the heart of prestigious Sukhumvit Road, Hilton Sukhumvit Bangkok is a luxurious hotel with convenient access to the city's entertainment, business and shopping centers. The Summit, which offers three meeting rooms in a New York penthouse-styled living area, is equipped with state-of-the-art audio visual, VIP business amenities and innovative dining concepts. Scalini, the hotel's main dining room, features a live interactive kitchen with a pizza oven as well as a wine cellar and serves 1920s-inspired, fine Italian-American food. Mondo, a casual Mediterranean tapas/antipasto style dining concept, features an open kitchen with a charcuterie meat and cheese tower, barista bar and an outdoor Whiskey bar. All well-appointed 280 deluxe rooms and 25 spacious suites feature large windows for glorious city views and modern comforts for travellers. Guests can unwind at the rooftop infinity pool and a fully-equipped Precor gym. ... more   less 
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