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“Great Hotel, Great Staff”

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Hilton Sukhumvit Bangkok
Ranked #77 of 863 Hotels in Bangkok
Certificate of Excellence
Bangkok
2 reviews
“Great Hotel, Great Staff”
Reviewed December 3, 2013

The bed is not really comfortable as it looks. Not sure whether it's the topper. I prefer the beds at Muse (Langsuan) and Sofitel (Sukhumvit) a little more. Moreover, the air-conditioning system did not work well, either too hot or too cold. However, I have no other problems with your hotel. The staff were very helpful and friendly. Thanks.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sunnie-18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at Hilton Sukhumvit Bangkok, responded to this review, December 7, 2013
Dear Sunnie-18

Thank you for your review. I was pleased to see you rated the team as Great! They aspire to ensure each guest feels cared for, valued and respected during their stay. I would appreciate if you would be so kind as to drop me a line with a bit more detail about the bed, was it too hard, soft? You can reach me at chris.ehmann@hilton.com

Kind regards,

Chris
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Bloomfield Hills, Michigan
1 review
Reviewed December 3, 2013

This is a relatively new hotel (opened in the last few months), so I decided I would give it a try on my last trip to Thailand. As a Hilton Diamond member, I was expecting top-of-the-line service, and I was not disappointed. Architecturally, the hotel is very pleasing in its building design and decoration, and it is is always great to stay in a brand new hotel as everything is fresh. The lobby staff was extremely helpful and friendly, and the Executive Club team was also outstanding in their service - a BIG plus for me. The Executive Club is very nicely appointed with a larger-than-expected dining area and choice of drinks and food items. It also has a small outdoor veranda for sitting if one prefers fresh air. The rooms are well-done with big showers (always a plus) with either the standard or rain shower option. The beds are comfortable as one would expect from Hilton, and the rooms and closets are spacious. All rooms come with a safety box as expected. The location is great - only about 100 yards to Emporium shopping mall and about another 50 to Phrom Phong BTS, so it is easy to get around Bkk from this hotel. All in all a great experience at this hotel, and I would definitely stay there again (I have already made a return visit).

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KSE2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at Hilton Sukhumvit Bangkok, responded to this review, December 4, 2013
Dear KSE2013

you said it all, thank you !
Glad you had a good stay with us. I hope to have the chance to catch up during one of your future stays. Might see you in the lounge !

Chris
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Mumbai (Bombay), India
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 2, 2013

Hilton, Sukhumvit Bangkok is a conveniently located and a well designed hotel with a spacious lobby displaying some interesting artifacts, their restaurant Mondo is designed interestingly, travelling cases are stacked to create the counter, then there is a wall where old radios are arranged on the wall in a pattern. At the bar there is a collection of wall clocks of different designs. The rooms are spacious, well equipped and gave a good view. The breakfast and the dinner menu was good Indian food, well, I would have enjoyed some Thai food ! Overall a good experience.

Room Tip: The room I stayed in was good, there are sufficient lifts so any room should be fine
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yashodhara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at Hilton Sukhumvit Bangkok, responded to this review, December 4, 2013
Dear yashodhara

Thank you for your review. We had a great design team that has many pieces of art, statues and more. Please ask the team and they can give you all the details of the story behind them...

See you next time.

Chris
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Rotselaar
Level 4 Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 1, 2013

Very nice and new hotel. Given the location, I was worried about the noise but it is all fine.
Nice rooms, very good bathroom and excellent service. Very good location. My best experience in Bangkok so far !

Room Tip: even low floors are quiet
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raphaël
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at Hilton Sukhumvit Bangkok, responded to this review, December 4, 2013
Dear Raphael

Glad you liked the location. We are very near to the Emporium Shopping mall and Skytrain 2 minutes walk from the entrance yet set back enough to not have the noise.

We look forward to welcome you back !

Regards

Chris
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Southampton, United Kingdom
1 review
Reviewed November 27, 2013

Good hotel without question, with great staff and luxurious accommodation. But at 7500 baht it was overpriced by a significant margin. For business travel, I expected to pay half this rate. Good breakfast selection, but strangely no orange juice...and the essential coffee had been stewed to the extremes of bitterness. Overall my stay was pleasurable, enhanced greatly by the quality of the staff, but I would not consider staying there again unless there is a dramatic fall in room rates.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at Hilton Sukhumvit Bangkok, responded to this review, December 4, 2013
Dear John M

Thank you for your comments and positive feedback about the product and services you received. Similar to the airlines we have dynamic pricing for the hotel however you can be assured by our 'best rate guaranteed' that you will receive the best rate offer at our Hilton.com address worldwide. I hope that helps !

Kind regards

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 27, 2013

We stayed in this new hotel for three nights in November 2013. Can't fault it!
It has beautiful decor, comfortable rooms, breakfast was amazing. Fantastic location!
Great job!

Ps: the hotel is not set up for family travel - there aren't many kiddy activities there if that's what you are looking for. (The cots are provided though!)

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ada H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at Hilton Sukhumvit Bangkok, responded to this review, December 4, 2013
Dear Ada H

Thank you for staying with us for your family break.
I am glad you enjoyed yourself with us. Hope to see you back soon.

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SF Bay Area, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2013

This Hilton has a Great Hotel Staff- They very helpful and welcoming - would love to stay here again! I had a papaya that I wanted to borrow a knife and plate for, and instead they suggested that they would peel it and cut it up for me and put plastic over it so I could eat it in the early morning as I had a very early flight to catch. This is the best service I have ever received in a hotel.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSukhumvit, General Manager at Hilton Sukhumvit Bangkok, responded to this review, December 4, 2013
Dear Jane S

Thank you for your review!
I am glad the team took such good care of you. The fruits here are AMAZIING !
Look forward to see you again.

Kind regards

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Sukhumvit Bangkok

Property: Hilton Sukhumvit Bangkok
Address: 11 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #77 of 863 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hilton Sukhumvit Bangkok 4.5*
Number of rooms: 280
Official Description (provided by the hotel):
Strategically located in the heart of prestigious Sukhumvit Road, Hilton Sukhumvit Bangkok is a luxurious hotel with convenient access to the city's entertainment, business and shopping centers. The Summit, which offers three meeting rooms in a New York penthouse-styled living area, is equipped with state-of-the-art audio visual, VIP business amenities and innovative dining concepts. Scalini, the hotel's main dining room, features a live interactive kitchen with a pizza oven as well as a wine cellar and serves 1920s-inspired, fine Italian-American food. Mondo, a casual Mediterranean tapas/antipasto style dining concept, features an open kitchen with a charcuterie meat and cheese tower, barista bar and an outdoor Whiskey bar. All well-appointed 280 deluxe rooms and 25 spacious suites feature large windows for glorious city views and modern comforts for travellers. Guests can unwind at the rooftop infinity pool and a fully-equipped Precor gym. ... more   less 
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