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“I Would Rather Go Elsewhere Next Time”

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Eastin Hotel Makkasan
Ranked #190 of 852 Hotels in Bangkok
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“I Would Rather Go Elsewhere Next Time”
Reviewed May 7, 2013

Stayed for 5 days during the Labour day weekend. Not impressed at all but okay enough to stay for a few days. Longer than 5 days you'll lose motivation to wake up for the same breakfast every single day.
Few pointers;
Pro:
1) within walking distance to pratunam, platinum & Big C.
2) nearby train is the airport link and bts phaya thai(one station away connecting with the airport link.
3) 7-eleven, massage parlour, cafes with free wifi are nearby.

Con:
1) Stayed at room 2422, so I can only comment the wifi connection in my room. It sucks, not consistent most of the time. And we keep having to reenter the password and login which we were given like coupons at the reception counter. Problem is, these coupons are not the similar.. It is like a lucky draw! Some would give you 1 day pass or 7 days. You will only know upon login! C'mon! It was frustrating!
Ps: Wifi in its lobby & coffee shop are wayyyyyy better.

2)Get the cab from airport instead of arranging it with hotel.
We were charged 1100BHT per way from DMK. Apparently it didn't happen upon arrival so we hired a cab from airport, cost us 800BHT and we got a Mercedes! Quite a new one and clean! We took the transfer from Eastin-DMK. Guess what it was just a Toyota Avanza. A total rip off. 300BHT difference!

3) If you are a Muslim, it's going to be a challenge to find Halal food nearby. I couldn't find any Halal Thai food.However, there are Indian & Arab restaurants. Compared to Malaysia, it is easy to trust but here in Bangkok I am not sure since there were no certificates visible except for the typical Halal signage.

So my point is, you can ge better value elsewhere.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Artfingers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this review, May 8, 2013
Dear Artfingers,
Greetings from Eastin Makkasan Bangkok.
I would like to start by thanking you for taking the time to write a review of your recent stay with us on Trip Advisor. Your feedback is essential in ensuring that we rectify any problems as they occur and maintain our high standards.
It was a pleasure to read that you found our location convenient for both shopping and making Bangkok accessible with our proximity to the BTS and Airport Link.
May I sincerely apologize for the aspects of your stay that did not live up to your expectations.
I regret that you considered our breakfast to be lacking in variety as other reviewers have mentioned the wide selection of dishes we provide, including western, Indian, Japanese, Thai and a large choice of bakery items, fruits, salads, yoghurts etc.
Thank you for informing us about the strength of the Wi-Fi in your room. Our IT department has now rectified the problem. Unfortunately we have no record of a complaint of this nature during your stay as we would taken care of this while you were in residence.
I must further apologize that you considered THB 1,100 to be a “total-rip” off for our new outsourced vehicle to take you to the airport as in many cases we are cheaper than our competitors in this regard. We also guarantee that the transportation we provide through the outsource company is fully insured and maintained and the driver fully licensed and regulated for the safety and well-being of our guests which is something we cannot guarantee with a taxi from outside the hotel.
I would like to end by saying that it was a delight to serve you and on your next trip to Bangkok we hope you reconsider and choose to stay with us again.

Best regards,
Chutima Kaewta Fortescue
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,190 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (199)
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English first
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 7, 2013 via mobile

It's a very good hotel.Bit far from center bur for 100 baht per person cab gets you everiwhere.Very helpfull staff everytime helping me with tv problem . It's a good price and everything went ok.Stayed 3 nights

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Soli1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George, South Africa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 3, 2013

We stayed at the Eastin Makassan in Bangkok for 3 nights. Our room on the 27th floor had a magnificent view of the city that never sleeps. Rooms were lovely and staff most accommodating, looking after our luggage for a whole day as our flight was only at 1 am in the morning. Hotel also located close to skytrain station to the airport.

Room Tip: Higher floors beautiful view of city
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 98Susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thrissur (Trichur), Kerala, India
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 1, 2013

We had a 3 night stay at Eastin Makkasan.The rooms were clean and well appointed though not that spaceous.Breakfast was a delight.The hotel is in nice location and very comfortable for families.The swimming pool in tenth floor was big and well maintained.Overall a place that can be recommended to your friends.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jose_Sebastian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed April 25, 2013

We had a very good stay at the hotel. It was very quiet and neat. There was a lot of choices when it came to the buffet breakfast as well.

The staff was very friendly and helpful. They even looked after our luggage for an entire day after we had checked out and was waiting for our taxi and flight late that night.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andries N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
1 review
Reviewed April 18, 2013

We went to Eastern Hotel Makkasan in Bangkok.We stayed 3 nights at the Hotel the Service was excellent the hotel can be recommended with all services and food. The only downfall was the reception that could not understand basic English this caused a communication barrier, the shopping at the flea market was outstanding only 20 min drive with a Taxi.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pieter_horn123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 13, 2013

the hotel was booked by our group tour agent, and we a family of 2 adults and 1 child (9 yr) stayed for 2 nights and did not expect the hotel to be such good. hotel facilty have good swiming pool, excellent breakfast with the number of choices you could miss out even seeing some. the room offered all the basic facilities with large double bed, tv with limited free chanells, tea-coffee maker, hair-drier, wi-fi connection, room slippers, electronic safe etc. there was an excellent view of the nearby sky-train and other roadways from our 11th floor room. there are many local shops and eateries nerby on the lane towards indra market or just behind the hotel. i got a medicine shop just the lane behind the hotel as my child fell sick on the tour. the major shopping malls are a bit far, but in our group tour, the coach have taken us to the major market places.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samikm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eastin Hotel Makkasan

Property: Eastin Hotel Makkasan
Address: 1091/343 New Petchburi Road | Makkasan, Rajthevee, Bangkok 10400, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#83 Spa Hotel in Bangkok
#117 Business Hotel in Bangkok
#151 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Eastin Hotel Makkasan 4*
Number of rooms: 280
Official Description (provided by the hotel):
Value for all occasions hotel in Bangkok. Eastin Hotel Makkasan Bangkok is designed with an emphasis on supreme comfort and style featuring a contemporary interior reflecting our international chain brand essence. Our 4 star hotel in Bangkok provides excellent in-room facilities, various dining options, fully equipped function rooms and all the amenities expected of a deluxe hotel including complimentary Wi-Fi Internet throughout the property. Eastin Hotel Makkasan Bangkok is the ideal destination for both business and leisure travelers, providing family floors with child friendly facilities, a boardroom located on the 31st floor catering for small corporate meetings and The Attica Sky Lounge for private events featuring unparalleled panoramic views of the city skyline. Eastin 4 star hotel in Bangkok is conveniently located on Makkasan Road in the Pratunam Area. ... more   less 
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Also Known As:
Eastin Hotel Bangkok
Bangkok Eastin Hotel

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