Whenever I am in Bangkok, I will patronize Ootoya to satisfy my craving for authentic Japanese food.
As compared to the outlet in Siam Paragon, this one scores higher in the service standard. Food wise is the same in terms of standard and varieties and price. There is always consistency in this restaurant chain. For me, I always the same dish which is the scallop rice set which I opted for the healthier multi-grain. The portion is generous. Fresh ingredients and cooked to perfection. If you order the iced or hot green tea to go with your meal, it is free ( if i did not remember wrongly) and refillable.
If you are looking for an Ootoya outlet with better customer service, this is the one.
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