i have stay in many hotels in bkk, this hotel didn't shine above the rest even its a 5 star.
I had booked a luxury room, upon checked in they gave me a room different from what the photo suppose to be.
so I went down to change to another room. after being ask why I wanted to change. the front desk lady changed it, which is good. no complain on that.
breakfast was normal, but not up to a 5 star hotel should provide.
location is average only. after shopping at partunam market have to always cross overhead bridge. tiring.
if u always shop at platinum mall then grand diamond, novotel, amari Watergate is closer.
you could take a airport train and walk 10 mins to the hotel. not bad.
the shopping centre connected to Berkeley hotel is nothing. really nothing.
2nd floor got massage, B1 says got food court but its always close. so just use the shopping centre to cut through to the hotel.
food stalls outside hotel happens at evening. and a small pasa malam will also be there.
room service for ice cubes into your room will cost 69 baht.
service in hotel front desk is normal, they are busy all the time.
emailed the hotel a few days back before checkin to let them know that I will spending my birthday there, till now no reply from there.
at least they send a birthday cake into my room. which is a MUFFIN actually.
seriously this is a 4 star hotel.
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