Have stayed in 2 other 4* hotels in the area and no such things happened before.
Checked into this hotel - first room was filled with cigarette smell although it was assured by the front desk that it is a non-smoking room. Had to drag my luggage back down to the front desk to get a new room.
New room was much better at first but the AC got stuck at 25 Deg C the whole first night, called the front desk which "claimed" to have got the repair guys to fix it, but still did not work.
Note: Lobby at each floor was equally worse, stuffy and hot..
The asst front desk manager still insisted that the AC was cold, and i said cold is subjective, I rather use the room thermostat to provide an accurate measurement. She offered another 2 rooms on another floor but was equally stuck at 25 Deg C.
This was when I told her that this had to do with the central AC system.
Nothing was done by them by the time i left 2 days later..
- Free Parking