We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Stu C

Below average

2.0 of 5 bubblesReviewed Jul 9, 2018
If you want the bare bones of a bed to get to the airport fast, this works, But the room was kinda nasty: sink clogged in bathroom, sheets a little dirty, view of giant trash pile out our window. The people working were extremely nice and friendly and the airport shuttle was spot on. Would not stay here again with so many other options at similar price point.
Date of stay: July 2018
Trip type: Traveled as a couple
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
$86
  • Priceline
    $81
  • Algotels
  • Expedia.com
    $111
10.0 miles from Crystal Suites Suvarnabhumi Airport
Free Wifi
Free parking
$115
  • Expedia.com
    $125
  • Priceline
    $100
  • Hotels.com
    $125
11.5 miles from Crystal Suites Suvarnabhumi Airport
Free Wifi
Free parking
$59
  • Priceline
    $60
  • Agoda.com
    $54
  • Expedia.com
    $70
13.1 miles from Crystal Suites Suvarnabhumi Airport
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • Trip.com
    $113
  • Expedia.com
    $119
11.2 miles from Crystal Suites Suvarnabhumi Airport
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
    $117
  • Agoda.com
    $106
  • Expedia.com
    $208
11.5 miles from Crystal Suites Suvarnabhumi Airport
Free Wifi
Free parking
  • Booking.com
    $59
  • Expedia.com
    $106
  • Hotels.com
    $106
12.9 miles from Crystal Suites Suvarnabhumi Airport
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
    $60
  • Priceline
    $56
  • Expedia.com
    $67
11.4 miles from Crystal Suites Suvarnabhumi Airport
Free Wifi
Free parking
  • Algotels
  • Priceline
    $47
  • Expedia.com
    $56
11.3 miles from Crystal Suites Suvarnabhumi Airport
Free Wifi
Free parking
  • Booking.com
    $88
  • Vio.com
    $84
  • Priceline
    $89
12.8 miles from Crystal Suites Suvarnabhumi Airport
Free Wifi
Pool
  • Booking.com
    $102
  • Agoda.com
    $86
  • Priceline
    $91
14.0 miles from Crystal Suites Suvarnabhumi Airport
Free Wifi
Pool
View more hotels in Bangkok
Reviews (411)
Filter reviews
411 results
Traveler rating
106
152
85
39
29
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
106
152
85
39
29
See what travelers are saying:
Selected filters
Filter
Updating list...
24 - 29 of 411 reviews
Reviewed April 14, 2018

This was our 2nd stay at Crystal Suites. Airport pick up was flawless even at 1H30am.The check in was fast, efficient and with a smile. The room was comfy, clean and perfect for a great shower and sleep after a long flight. The breakfast was very good .. a mix of Asian and Western. Just like to say a big THANKS to Wattana the Manager and all the staff for the special touch on arrival. It was my birthday..and they noticed. They offered a gift and it meant so much. Thanks again and hope to see you next time we are in Bangkok.

Date of stay: March 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
3  Thank suzanne-john
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 26, 2018

We regularly stay at this hotel having found it to be the best of the hotels near Suvarnabhumi. I had booked two overnight stays online but had put the wrong date for our second visit. On arrival we were told there was no confirmation of our booking ( I had booked for 24 February instead of 24 March and we were no shows on the February date) . Realising we were at fault, we were prepared to pay for the new date but the receptionist took our problem to a more senior staff member and were were allowed to stay at no cost. This was a very generous gesture by the hotel and naturally we were very pleased. We already have plans to book again in June, July, October and several times in 2019.

Room tip: Choose a premium room which is only slightly more expensive but does include a microeave and are quieter
Date of stay: March 2018
  • Trip type: Traveled as a couple
    • Value
    • Service
2  Thank john s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 7, 2018

Got upgrade to Premier Room 311, room is clean, functional, warm welcome from staff and helpful since arrival till departure also good location near the Suvarnabhumi airport only 15 minutes away. It's worth for what you paid.

Date of stay: March 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Arkom B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 11, 2018

In my one and only experience, the hotel shuttle was unreliable from airport to hotel. Most people have never heard of the hotel, and when I tried to call it said the number was non-existing. We ended up having to take a taxi to the hotel. The receptionist did say you have to send an email before to confirm but many hotels always have their sign ready for you. We also did pay for the shuttle ahead of time.

The hotel shuttle from hotel to airport was excellent and very punctual. Please note they only run every hour.

Comfortable rooms. I liked the bathtub. Great location. Walking distance to Paseo Mall and lots of food places. Friendly staff, and very clean. Great AC and comfortable beds. I really liked breakfast although one morning all the fruit was gone and another morning the toaster was broken. They had really good fried rice and cashew chicken.

The hotel itself was great but I probably would choose another hotel next time since there are so many near the airport because I like the hotel shuttle and prefer an easier hotel shuttle system.

Date of stay: February 2018
1  Thank Lizzy H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 9, 2018

After a 4 hour delay in Beijing, we did not arrive in Bangkok until 4 AM. My husband had sent several emails to Crystal Suites prior to our trip asking to arrange a shuttle for around midnight, but never got an answer. When we arrived, we wasted about 15 minutes just trying to find someone to call the hotel. When we did, they did not pick up the phone, which had us worried, so we ended up taking a taxi. Once we got there, check-in was quick and efficient, so we were able to get to bed quickly. We did ask why no one picked up the phone or replied to our emails and they apologized profusely. At any rate, the place was clean and we got a good, albeit short night's sleep. The breakfast the next morning was a nice bonus. It featured mostly Asian food, and the typical American breakfast fare was far less appetizing so we ate the rice and noodle dishes, which were pretty good.

Date of stay: February 2018
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Louise M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews