So many Downsides: the free tea and coffee advertised- nothing there. Towels and water bottles advertised: towels were never available, water was handed to me at one point.
Sheets are not changed after guests move out (I'm in the dormitory and someone came in at 11:45pm to 'make the beds' for guests arriving at 12:30 (I had been told people would be arriving) but he just smoothed the sheets and tucked them in. Likely to be the same with the actual rooms.Male staff walk into the female dormitory without knocking. Garbage never removed from room. Room floor never cleaned/swept. Dirty table cloths on all the tables. No info available on anything - only expensive guided tours for 1-4 people and random maps of chiang mai or pattaya free to take... Two girls that stayed with me one night in the dorm had booked a room using booking.com and had paid a deposit but were sent away because the owner had booked out their rooms. he proceeded to blame booking.com. they ended up staying in the dorm for a night and the owner refused to refund the difference. While I had no issues with the owner (other than he treated his employees like slaves) this place just isn't great and I wouldn't recommend it to anyone. It's certainly tolerable but There are better options at the price range for sure!
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