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The Continent Hotel Bangkok by Compass Hospitality
Ranked #117 of 867 Hotels in Bangkok
Certificate of Excellence
Morocco
Level 4 Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great Hotel”
Reviewed May 10, 2014

Great Hotel in the heart of Sukhumvit area. We booked a suite with a stunning view. Daily breakfast buffet is served in a private room at Medinii. We did not receive the complementary fruit basket even after my call and a promise to fix this. The overall rating is excellent and will definitely come back to this hotel.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Najib_EM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZakiBaz, General Manager at The Continent Hotel Bangkok by Compass Hospitality, responded to this review, May 13, 2014
Dear Najib_EM,
Greetings from The Continent Hotel, Bangkok!
Thanks for your very kind review!
Great to know that you had enjoyable stay with us.
I am sorry about the fruit basket. I already informed the hotel House-Keeping about your comment and rest assured that this issue is 100% fixed.
Many thanks and all the best,
Zaki Baz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,587 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 8, 2014

the hotel is great for traveler who is Shopaholic, as hotel is easy access to BTS and MRT. Also it is close to T21(2mins walk). I stay in hotel at 4 nights, everything is fine. Just 2 things I would like to point out,
1) Soundproofing is bad, as you can hear everybody who talk in lobby and every morning you might wake from their lobby speaker which play the music in whole day@@
2) If you take Taxi, it is very very hard to find the hotel entrance, as it is small and not good for look if you are in the taxi. So pls beware about it as well

Hotel staff is helpful and polite and everything was great in room!!

Room Tip: dont choice the room which close to lift as you will here the speaker sounds><
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank SausageWong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZakiBaz, General Manager at The Continent Hotel Bangkok by Compass Hospitality, responded to this review, May 13, 2014
Dear SausageWong,
Greetings from The Continent Hotel, Bangkok!
Thanks for your kind review!
We are glad that you have had enjoyed your stay with us.
Your comment about the soundproof glass is very valuable. We’ll check your room and take all necessarily actions.
The hotel is very new and not all taxi know the way. But the location is very well known and easy. We also provide a very details map on our hotel website.
Thanks again for your kind review and we look forward to seeing you again in the very near future.
All the best,
Zaki Baz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phuket, Thailand
Level 6 Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed May 6, 2014 via mobile

Continent Hotel

Located on Sukhumvit road neighboring the Terminal 21 shopping centre, this hotel provided a great base for my stay in Bangkok. Taxis, public transport, shopping, restaurants & bars are all at the doorstep.

The hotel presents as new and is a very comfortable, fresh design that incorporates many unique and interesting design features. The rooms are great size despite reading complaints regarding this within the Tripadvisor forum. They feature full height floor to ceiling windows with spectacular views, large Flatscreen TV, massive rainshower and all the other normal 5 star hotel inclusions.

The pool area is quite small and has a pool bar attached to it, this area looks better in the pictures than real life. If you are seeking a hotel to sit poolside then perhaps consider other options.

The gym area is well equipped with weights & machines and features spectacular views, it also provides changing rooms, showers, TVs and high tempo music for workout inspiration.

Breakfast on the 35th floor was a wonderful way to start the day with a delicious fresh omelette, some juice fruit and the view to compliment. A full hot buffet was also available including fried rice, eggs, pork, noodles, sausages and other options.

In my opinion this hotel was great value,great location and excellent design, the staff were all very friendly, very professional and would highly recommend the Continent Hotel to other travelers.

I shall certainly stay here again when next visiting Bangkok.

Stayed May 2014, traveled solo
Helpful?
Thank Scview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZakiBaz, General Manager at The Continent Hotel Bangkok by Compass Hospitality, responded to this review, May 13, 2014
Dear Scview,
Greetings from The Continent Hotel, Bangkok!
Thanks for your kind and fantastic review!
As you’ve mentioned in your review… the hotel is located in great location and within walking distance to many of Bangkok attraction areas.
The rooms are not very big, but are not small. Very comfortable for 2 persons in the room. We have also executive rooms for family or friends where we can accommodate 3 persons.
Our hotel guests find the pool very entertaining area because of its Sky view and relaxing atmosphere.
The gym is also has great view. It is located on the 36 floor and it is fully equipped for daily exercise.
We serve an international buffet breakfast on the 35 floor with very wide selections of vegetarians and non-veg food.
We are glad you’ve enjoyed your trip and we hope to meet you again soon and serve you the best,

Regards,
Zaki Baz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anaheim, California
Level 6 Contributor
220 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed May 5, 2014

Our party of 4 was very happy with the hotel during our stay early April 2014. Free upgrade from Premium to Sky was offered if survey was taken at time of reservation and room is available. Our upgrade did not include the Sky complimentary daily fruit basket (banana, grapes and tangerines) and swimming bar tab must be paid in cash. However, we were on Floor 32. (For the superstitious guest, there are no floors that include the number 4 or 13.) The wait time for elevator was never an issue for us as other reviews stated. We took the stairs once to the excellent breakfast buffet when elevator time exceeded 5 minutes. We heard that Bangkok tourism suffered due to months of somewhat violent protests. Maybe the hotel was not very full.

The English speaking staff from front desk to the doorman was very friendly and helpful. There is also a taxi caller outside. (Don’t wave to him like I did or he will think you are requesting a taxi.)

This hotel is centrally located for night life. Soi Cowboy is a 5 minute walk and various massage parlors (both the certified places and the Full Service places) are within 10 minute walking distance.
Terminal 21 shopping mall with many restaurants is just outside the hotel.
As others mentioned, our taxi driver had a difficult time finding the hotel. We just asked him to drop us off at Terminal 21. Overall, this hotel exceeded our expectations. Mass transit next to hotel gets you to places by day and nearby night life establishments entertain you in the evening.

Detailed Description:
Electricity – Electrical converters are not necessary room outlets accept any type plug. As with many Asian and European hotels, a slot for hotel key card must be filled for electricity to be operational. I usually put a hotel business card or equivalent to avoid accidentally locking myself out for a momentary task (stepping out to neighbor’s room).

Breakfast Buffet – We did not have to wait for seats in the 5 days at the hotel. We only had to give our room number the first day. The staff recognized us for the following days. The variety of food on Floor 35 was very good. Eggs to order, waffle (a bit hard), rice, hot dogs, noodles, hash brown, fresh fruit and various juices were offered. The menu was slightly different each day. No bananas were available though. Hardboiled egg requests were not served to my specifications even though 8 minutes of boiling was stated on the second attempt.

Bathroom – Large. Shower can be from the usual portable shower head or ceiling unit that pours water rain style.
Large (7 inch diameter) circular vanity mirror
Glass view between living space and bathroom with button controlled shades (for voyeurism?)
Hair dryer has adequate air flow

Room Temperature – easy to control the air conditioning

Security – Good. Key must be placed in slot before going to floor. Elevators are accessible after walking past the front desk. Peep hole has cover. In room safe is estimated to be 14 inches wide, 5 inches high and 13 inches deep.

Staff – Friendly and English speaking. I had a nice rapport with Ice who works the front desk and doorman initiated talks with me.

Internet – Two guest computer stations are available in lobby. One was very responsive while the other one was very slow. (I did not know if Wi-Fi is available since no device was carried overseas.)

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Harold H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZakiBaz, General Manager at The Continent Hotel Bangkok by Compass Hospitality, responded to this review, May 6, 2014
Dear Harold H,
Greetings from The Continent Hotel, Bangkok!
Many thanks indeed for this great and detailed review!
We are very glad to know that you had an enjoyable stay with us during your 5 days stay in Bangkok.
I cannot say or explain any more about the hotel more than you did!
Thanks again and we look forward to welcome you back and serve you the best!

Zaki Baz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 4, 2014 via mobile

Our 2 night stay in one of their Continent Sky Rooms including breakfast and 2 hours of free cocktails was enjoyable. Staff pleasant. Room a bit small but clean. Free standing bathtub by window was nice. Also had separate shower with rain type shower feature. Free english newspaper at door each morning.
Excellent location on corner of Asoke at Sukhumvit just across street from Terminal 21 shopping Mall. Only 5 minute walk to BTS Asoke Skytrain Station.
We would stay again!

Stayed May 2014, traveled as a couple
Helpful?
Thank Sportsitejoe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZakiBaz, General Manager at The Continent Hotel Bangkok by Compass Hospitality, responded to this review, May 6, 2014
Dear Sportsitejoe1,
Greetings from The Continent Hotel, Bangkok!
Thanks for your kind review!
It is great to know that you enjoyed your stay.
The Sky & Continent rooms are include the following benefits:

Free daily breakfast for 2 persons at the Medinii Restaurant.

Daily seasonal fruits basket.
Turn down service.
Complimentary Local calls within Bangkok city only.
Complimentary soft drinks from 6:00 AM - 6:00 PM at all the hotel outlets.
Complimentary drinks from 5:00 PM - 8:00 PM at the Axis and Spin INCL:
Beers
Cocktails
wine
Complimentary (snack of the day) from 5:00 PM - 8:00 PM at the Axis and Spin
Free WIFI
Early C-in and Late C-out (Subject to Availability).
Daily News paper
Complimentary Laundry foe 2 PCs per day "not incl dry-clean.
And now we are offering Free-flow of Cocktails at the pool from 10:00 AM to 8:00PM (for Continent & Executive rooms only).

We serve our guests an international breakfast buffet at the Medinii restaurant on the 35 floor with very nice view of Bangkok city.

We apologize about the lifts issue and for any incontinent it might caused you. It is already fixed.
The Continent Hotel has 40 floors and all rooms are located at higher floors with Sky city view, as well as the Medinii Italian restaurant and Axis & Spin Sky Bar. If the hotel is very busy as the Sky Bar and the restaurant are very popular in Bangkok, then our guests may need to wait only a bit for the lift “not more than 2-4 minutes”.

Thanks again for your nice review and we are looking forward to your next visit.
Best regards,
Zaki Baz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
1 review
Reviewed May 2, 2014

I had a 3 nights stay in a high rise room (32nd floor) ... great accomodation at a reasonable price. The room was clean and comfortable, perfect air conditioning, great view, large shower, modern fitting.
Only the swimming pool at 38th floor was too little

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank fgrosso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZakiBaz, General Manager at The Continent Hotel Bangkok by Compass Hospitality, responded to this review, May 3, 2014
Dear fgrosso,
Greetings from The Continent Hotel, Bangkok!
Thanks for your kind review.

I am glad to know that you enjoyed your stay with us, especially the rooms, the location, and the value.

The hotel is 39 floors. Rooms are from 8-32 and all with great city view and modern designs.

Again. Thanks for your kind review and I look forward to meeting you in the very near future.

All the best,
Zaki Baz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 6 Contributor
110 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed May 1, 2014 via mobile

I upgraded the room upon check in and found both the room and hotel very nice. The room was modern and had a great view. The location is also very convenient close to bts Asoke and Terminal 21. Staff were friendly and helpful.

The negatives included the wifi which I never got to work, the tiny pool with 8 lounge chairs (good luck getting there early enough to get one), and the breakfast, which was actually good with a fantastic view but some items like the croissant and sausage aka hot dog (a hot dog is not a breakfast sausage) need improvement for a hotel of this class.

Overall, I would certainly recommend this hotel, as it is a lovely property but I will restate what I saw in other reviews, it is more of a 4 star, boutique hotel.

Stayed May 2014, traveled with friends
Helpful?
Thank MisterTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZakiBaz, General Manager at The Continent Hotel Bangkok by Compass Hospitality, responded to this review, May 3, 2014
Dear MisterTravels,
Greetings from The Continent Hotel, Bangkok!
Thanks for your kind review.
We are happy to know that you had an enjoyable stay with us.
Sorry for your inconvenient with the Internet service…. The hotel provides a free decent speed for all hotel guests’ rooms and public areas. We also provide higher speed and very high speed Internet with minimum charge. Every room will have a password and username to use at the entire hotel (this is to insure guests privacy and safety).

The pool is located on the 37 floor with great city’ view. It is not large enough for sport purpose, but it is enough and nice to enjoy swimming and Bangkok Sun plus the pool bar’ nice cocktails and beer selections.

The Continent Hotel is 5 star Boutique Hotel. The hotel is not large, but you can say it is one of the tallest and the most elegant buildings in the area. We are trying to be an affordable 5 star hotel in the middle of Bangkok.

Thanks again for your nice review and we look forward to welcome you back in the near future.

All the best,
Zaki Baz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Continent Hotel Bangkok by Compass Hospitality

Property: The Continent Hotel Bangkok by Compass Hospitality
Address: 413 Sukhumvit Road | Khlongtoei Nuea, Wattana, Bangkok 10110, Thailand (Formerly The Continent Hotel Bangkok)
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #117 of 867 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Continent Hotel Bangkok by Compass Hospitality 4*
Number of rooms: 153
Official Description (provided by the hotel):
The Continent Hotel, Sukhumvit Bangkok is a luxurious hotel in a convenient location that suits all types of lifestyle, business or leisure travelers. In just a few steps out, you can enjoy a range of shopping malls like Terminal 21, Robinson and more. The public transport like BTS (Asok Sky train Station) and MRT (Sukhumvit Subway Station) is just next door. The hotel is positioned right in the heart of Sukhumvit between Soi 21 and Soi 23 , near Soi Cowboy and other night life entertainment. The hotel offers 153 guestrooms which are designed in four different themes called Ocean, Forest, Desert and Space. All rooms and suites are well appointed and present a lifestyle of comfort and convenience with sophisticated in-room amenities. Additional facilities include innovative bars, a lofty restaurant, a meeting space, a sky gym with city view and an elevated swimming pool. ... more   less 
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