We stayed at this hotel over new year and having paid a lot of money and choosing carefully we were very much looking forward to a lovely new year. I can honestly say that this was one of the worst hotel experiences I have had. The staff seemed confused at best. After checking in my luggage went missing. Nobody offered any information about the hotel but gave us a key and left us to find our room. Tea and coffee in the room was never topped up. Very poor selection of tv channels. A nail sticking out of the wall in our room. I called for room service at 10pm and I was told kitchen is closed. Very poor wifi connection. When I called to ask about the new year gala dinner it took 5 staff to figure out what was actually happening. All in all disorganised and 3 star at best. I will never stay here again.
- Official Description (provided by the hotel):
- The Continent Hotel, Sukhumvit Bangkok is a luxurious hotel in a convenient location that suits all types of lifestyle, business or leisure travelers. In just a few steps out, you can enjoy a range of shopping malls like Terminal 21, Robinson and more. The public transport like BTS (Asok Sky train Station) and MRT (Sukhumvit Subway Station) is just next door. The hotel is positioned right in the heart of Sukhumvit between Soi 21 and Soi 23 , near Soi Cowboy and other night life entertainment. The hotel offers 153 guestrooms which are designed in four different themes called Ocean, Forest, Desert and Space. All rooms and suites are well appointed and present a lifestyle of comfort and convenience with sophisticated in-room amenities. Additional facilities include innovative bars, a lofty restaurant, a meeting space, a sky gym with city view and an elevated swimming pool. ... more less
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