I stayed for 2 nights in November, the hotel had only been open for 5 days at this time so was still getting everything sorted out.
Check in was fine, very attentive with good service, and bags were sent up to the room promptly, but it was here that some of the teething problems manifested themselves. There was only one elevator in use, so with about 40 stories there could be long waits, but will probably be OK once the second elevator is in operation. Also the pool area was not open yet so I was unable check this out.
The room was one of the Ocean theme rooms on the 18th floor and whilst not particularly large, (it would be a little difficult if you has two large suitcases in the room as there is not much free floor space) was nicely done and had a very comfortable bed, and a nice shower with plenty of hot water.
It was obvious that there were issues with housekeeping as I found that there was no soap, shampoo or any other amenities in the room, reception apologized for this but did nothing to get the situation rectified, so I had to go out to a nearby 7-11 and buy soap, shampoo etc for the room. The next day housekeeping rang the doorbell to make up the room just as I was leaving the room at around 1:00pm and waited outside as I left the room, but inexplicably when I returned at around 6:00pm (I was checking out at 9:00pm) the room was untouched, not cleaned, bed not made, no towels etc. It was not worth making a fuss as I was leaving in a couple of hours but reinforces the fact that there are issues with the housekeeping department at the moment.
Breakfast was very nice in the 35th floor restaurant but I suspect that there may be wait for tables when the hotel is full as it is not particularly large. I also ate in the restaurant on my last evening and had a very nice meal with excellent service whilst looking out over Bangkok although I was the only customer at the time, and the kitchen were nice enough to send me out a complimentary dessert.
Overall this should be a nice boutique hotel once the teething problems are rectified, there may well be issues with Taxis finding the place until it becomes better known as the building itself is tucked back from the road behind other buildings with only the driveway really being visible from the road, I know Bangkok quite well and knew where the hotel was so was able to direct the taxi driver, but for anyone who does not it would be worthwhile noting the hotels telephone number so that the taxi driver can call for directions if required. The building has a small foootprint (only about 7 rooms on my floor) but is very tall at about 40 stories. It is well placed for the Skytrain and Underground both being only a couple of minutes walk and should be a success, provided they can maintain competitive room rates as this segment of the Bangkok hotel market is very competitive. I will be booking again for next March and will be interested to see how the hotel operates once it has ironed out the teething problems.
- Official Description (provided by the hotel):
- The Continent Hotel, Sukhumvit Bangkok is a luxurious hotel in a convenient location that suits all types of lifestyle, business or leisure travelers. In just a few steps out, you can enjoy a range of shopping malls like Terminal 21, Robinson and more. The public transport like BTS (Asok Sky train Station) and MRT (Sukhumvit Subway Station) is just next door. The hotel is positioned right in the heart of Sukhumvit between Soi 21 and Soi 23 , near Soi Cowboy and other night life entertainment. The hotel offers 153 guestrooms which are designed in four different themes called Ocean, Forest, Desert and Space. All rooms and suites are well appointed and present a lifestyle of comfort and convenience with sophisticated in-room amenities. Additional facilities include innovative bars, a lofty restaurant, a meeting space, a sky gym with city view and an elevated swimming pool. ... more less
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