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mussanolu
Bangkok, Thailand

Staff are very unfriendly and disrespectful especially If you have Chinese part in you

Review of Baan Chart
1.0 of 5 bubblesReviewed Jul 29, 2018
When I was there to have a Burger king I was stopped at the moment I about to went to the toilet. The staff who stopped me said nothing then point me to the yellow sign said" 20 baht for toilet use" with disrespectfully smile. He did this to me only while others others Caucasian didn't. when I asked why I was the only one that was stopped he just silence and ignore me. I understand that the toilet is for guest and customer of Burger king and Starbucks but why not explain to me politely or stop everybody.
Date of stay: July 2018
Trip type: Traveled solo
1.0 of 5 bubblesService
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36 - 41 of 308 reviews
Reviewed July 4, 2018 via mobile

We loved this hotel so much. The room we requested and stayed was Indichina Heritage. I could not have any complain about this room because the decoration and style were all perfect to us. Fell cozy and special inside the room.
However, you should be noted that it is a bit noisy here because there may be some singing or outdoor activities in the courtyard of the hotel. If you cannot stand noise at night, it might be a big problem coz you can hear everything even you close the door.
The staff in this hotel was nice as well but they should gave us more introduction about their offer. When we checked in, they just proceeded to collect our information, arrange room and give us the key without any helpful information about their hotel. However, it seems to be a common problem with serving style in Thailand that we met in other hotels as well.
By the way, it is still a great choice for us and should be recommended.

Date of stay: July 2018
2  Thank Henry_Chloe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 2, 2018

I accidentally forgot my phone in Bangkok on my departure to South Africa. Lily and her team did everything in their power to assist me on getting my phone back to South Africa. Thank you Baan Chart for your nice hotel and most reliable employees. I will definitely stay here again on my next visit to Bangkok.

Date of stay: June 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank AliciaG2811
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 28, 2018 via mobile

checked in for 3 nights and the place did not disappoint. location was good hence it was very easy to get reliable transportation. streets around the property have everything you need - great food and drinks, money exchange, convenience stores, massage parlors etc. food in their resto is also amazing.

Date of stay: May 2018
Trip type: Traveled as a couple
2  Thank rachelle q
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 12, 2018 via mobile

Near Khao San Road you will find this unique hotel. It has good rooms We stayed in the familyroom on the top floor. There is a small swimmingpool that is big enough to cool down. Khao San Road and road San Buttri are around the corner. That means that you will hear noise till 3 o’clock in the morning. On the otherhand these crazy roads are close and you can find a lot of activity. Rooms are clean and the staff is friendly.

Date of stay: May 2018
Trip type: Traveled with family
3  Thank jeroenp86
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 21, 2018 via mobile

Very nice room with two single beds and bathroom, perfect for two people. We had room to open both or suitcases. The washroom had big bottles of lotion, shampoo, conditioner and body wash, which was good. The staff we talked too seemed friendly and helpful. Didn’t use the wifi so can’t say anything about that.
Location: this is a very lively area, near Khao San road. Lots of restaurants, coffee shops, bars, shops, etc. around.
Cleanliness: the room and bathroom were clean, no complaints on this point.
Comfort: we had single beds with two pillows on each bed, which were quite comfortable.
Quietness: as other reviews have said, it can be noisy at night. You can hear a musician playing quite clearly. We did however go to bed early so if you go to bed late this could be ok for you. The hotel does provide ear plugs. We only stayed there for one night and it did not bother us, but it could be bothersome for some.
Would I stay there again: maybe, which is because of the noise factor. We had no complaints about the room and cleanliness, and this hotel fit our budget. We wanted to be in that area to experience it and the hotel was nice.

Date of stay: March 2018
Trip type: Traveled with friends
2  Thank Katherine C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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