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“Amazing hotel- Flexible check in and check out!”

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Arcadia Suites Bangkok by Compass Hospitality
Ranked #132 of 863 Hotels in Bangkok
Certificate of Excellence
Mumbai (Bombay), India
Level 4 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Amazing hotel- Flexible check in and check out!”
Reviewed April 16, 2013

I stayed here with my sis for 7 nights, from April 8th 2013 to April 15th 2013. The hotel is very private and secluded, away from the hustle and bustle of the city.

Make sure you learn how to pronounce Soi Nai Lert (the street the hotel is located on)... Tuk tuk drivers and cabbies can easily get confused since majority of them don't know English.
The hotel staff are extremely polite. Luckily most of them knew English. I was supposed to check in at 2 pm, but my flight landed at 6 in the morning. They were kind enough to allow me to check in at 9 am in the morning itself without any extra charge! Even during the checkout the time could be extended with just a days' prior notice. It is better if you get a higher floor... you get a much better view. The free tuk tuk ride to the BTS station Phloen Chit, is very helpful.

However the only draw back was that you would have to walk a good 15 minutes to get to the closest general store. (7/11) Restaurants are pretty far as well.

The currency exchange at the hotel is quite reasonable.

Room Tip: Choose a pool side room above the second floor.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Supriya9030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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519 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (109)
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English first
Dallas, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 4, 2013

Me and my wife visited Bangkok, Thailand for first time ever and stayed at Hotel Arcadia Suites,
Bangkok. The hotel was opened in December 2012. Very well furnished with all the faciliites of a 4 star hotel. Being a new property most of the cab driver do not know the exact directions for this hotel. Management needs to put a sign at the intersection at 15 Soi Nai Lert street. Buffet breakfast included in the room rates was very well seleted with many choices to eat. Staff very polite and helpful. We had a very good and confortable stay at this hotel. A good value for money.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SHALNOOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ArcadiaSuites, General Manager at Arcadia Suites Bangkok by Compass Hospitality, responded to this review, April 8, 2013
Dear Sir & Madam,

Arcadia Suites, Bangkok would like to thank you for choosing our residence as your preferred accommodation while visiting Bangkok.

We are so delighted that you satisfied with our accommodation and the reasonable price. Should you visit Bangkok in the future, please consider returning stay at Arcadia Suites again.

We look forward to seeing you soon.

Have a Blissful Day!
Arcadia Suites Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 2, 2013

I booked this hotel after reading so many good reviews on Tripadvisor.Unfortunately, I was quite disappointed by the overall service in the hotel.

Me and my family arrived at the hotel around 4pm and we were informed that our 2 bedroom apartment was not ready and we waited for a good hour in the hotel restaurant before it was ready. I do not understand why the rooms are still not ready when the check out time is at noon?

I didn't have too much expectations regarding the breakfast selection after reading the reviews. The food was okay but most dishes were usually empty (they even ran out of toast and milk for the coffee) and we had to wait a long time for the staff to refill them.

According to the hotel info, tuk-tuk service is until 11pm but it was only available until 9pm the whole time we stayed there. It is very difficult to get a taxi back to the hotel and the hotel is a long walk from the BTS station.

I will not return to this hotel given the many choices in Bangkok.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BettylovesSeoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ArcadiaSuites, General Manager at Arcadia Suites Bangkok by Compass Hospitality, responded to this review, April 8, 2013
Dear Madam,

Thank you very much for choosing Arcadia Suites Bangkok as your preferred accommodation while visiting Bangkok.

We are realized that you didn’t satisfy with your stay in our residence regarding the room not ready, brakfast and Tuk tuk service. From your review, the management really concerned about the mentioned issue and we had investigated this situation seriously.

We would like to highly apologize for the unpleasant experience while you stayed at our residence. We promise that there will be no problem like this in the future.

Thank you for your feedback.

Best regards,
Arcadia Suites Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 1, 2013

I was in this hotel from 20.03.2013 to 24.03.2013, the hotel is new. i love the design of the rooms, super nice pool, discret and comfortable hotel. Very close to the metro station, and not far from the big shops.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dani_bucharest81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ArcadiaSuites, General Manager at Arcadia Suites Bangkok by Compass Hospitality, responded to this review, April 9, 2013
Dear Sir & Madam,

Arcadia Suites, Bangkok would like to thank you for choosing our residence as your preferred accommodation while visiting Bangkok.

We are so delighted that you satisfied with our accommodation and designed of the room, the pool and location. Should you visit Bangkok in the future, please consider returning stay at Arcadia Suites, Bangkok again. We look forward to seeing you soon.

Best regards,
Arcadia Suites Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 31, 2013

We stayed at this hotel for 2 periods. The first room (room610) we got is a bit smelly every time when we entered the room. We noticed similar smell in the corridor as well. The washing machine was working but not the dryer. Since we saw a few rooms hung clothes to dry, we thought it is common issue so we did not raise our concern. There was renovation going on in the room across our room so if you stay in the room during the day, you will hear noises Monday to saturday all day long. The second room we got (room710) was much better. No smell and everything was working. That's when we realized that the room we got earlier had some issues. Comments in general are location: close to BTS (5-7 mins walk) but the hotel is in small road that is used for shortcut and no proper sidewalk so you need to be careful when you walk to BTS station. The hotel provides shuttle but often it is available from 9 a.m. to 9 p.m. One way to BTS. Quite often, we decided to walk since we couldn't find driver or traffic built up to the hotel. Pool, very nice. Breakfast, few options and almost the same menu every day (we stayed there for almost 2 weeks). Front desk is very pleasant and speaks English well. Housekeeping, very late, a few times that we came bak to the hotel after 4.30 p.m. to find that Our room was not ready. This seems to be common in several hotels we stayed in Bangkok. Kitchenette: you will get 2 sets of plates, bowls,cutlery, coffee cups and glasses with stoves and microwave oven but no cooking utensils.

Room Tip: Room facing internal courtyard and away from construction and expressway on high floor(6-8)
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mapny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level 5 Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed March 29, 2013 via mobile

Checked in 26 March for 4 nights. Reach Bangkok ard 1am and I reach the alley of the hotel. I surprise no shop or eateries around the hotel so I pay 100 tbh more to fetch me 7 eleven to buy some instant noodle after a long flight. The suite really impressed me with the space and appliances like watching machines and 2 TV in the suite. 10 mins walk to BTS but if you return late, no safe to walk back along the dark alley. Room service stop at 10.30pm. If you expected hotel standard service, then you can forget it. Staffs are helpful which they will go out to main road to help you call for taxi.
Complementary strong Signal Wifi.
Quiet small boutique idea for business. Overall value for money.

Stayed March 2013, traveled as a couple
Helpful?
1 Thank ninidada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ArcadiaSuites, General Manager at Arcadia Suites Bangkok by Compass Hospitality, responded to this review, April 12, 2013
Dear Sir & Madam,

Thank you very much for choosing Arcadia Suites Bangkok as the choice of accommodation.
We appreciate your feedback on TripAdvisor website regarding your recent stayed with us.

We are glad to hear that you satisfied with our service room and facilities. As you mentioned about room service stop at 10.30pm for last order. However there are convenient stores, restaurants, nearby only 5 minutes by walk.

Should you visit Bangkok in the future, please consider returning stay at Arcadia Suites Bangkok again.
Best regards,
Arcadia Suites Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 26, 2013

Everything is almost brand new, nicely decorated but too bad that there are a few construction sites nearby, I could not have my afternoon nap. Swimming pool is rather small and the location is right in front the restaurant where you can show off your newly bought bikini at the breakfast time.
5 minutes walk to Ploenchit BTS but walking under the heat (37C) is like taking you for ages.
Average breakfast.
Water pressure in shower was not steady.
Afterall, nice deal though.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whohow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_ArcadiaSuites, General Manager at Arcadia Suites Bangkok by Compass Hospitality, responded to this review, April 12, 2013
Dear Sir & Madam,

Thank you very much for choosing Arcadia Suites Bangkok as your preferred accommodation while visiting Bangkok.

We are realized that you didn’t satisfy with your stay in our residence regarding the disturb noise For the noise issue, even though this problem is out of our control but if you want to change the room please let us know then we will try our best to find the appropriate room for you. Now our neighbour they have been done for construction work & no more noise issue.

We look forward to seeing you soon.

Best regards,
Arcadia Suites Bangkok
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arcadia Suites Bangkok by Compass Hospitality

Property: Arcadia Suites Bangkok by Compass Hospitality
Address: 15 Soi Nai Lert, Wireless Road, Bangkok 10330, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #132 of 863 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Arcadia Suites Bangkok by Compass Hospitality 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
A brand new all-suites serviced apartment in Bangkok, Arcadia Suites offers spacious accommodation in the most central part of Bangkok city. Located in Nai lert, Arcadia Suites Bangkok is just a few minutes' walk from the Phloenchit BTS Sky train station. ... more   less 
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