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“The perfect fit in Bangkok !”

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Mercure Bangkok Siam
Ranked #93 of 887 Hotels in Bangkok
Certificate of Excellence
Reviewed July 20, 2013

Perfectly located
Brand new hotel Nov 2012 with simply but most than convenient rooms.
Lots of young helpfull people working, willing to help always with a smile !
200m from BTS,
300m from Siam Square
500m from Bangkokj Rock Pub
and walking distance from MANY things...
Do you really need more ?

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Accorhotels.com
1  Thank Manu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,382 - 1,388 of 2,218 reviews

Reviewed July 18, 2013

The room is big enough for a family of 4. 2 adult and 2 kids. 1 sleep on bed and 1 sleep on sofa.

It is very near to the BTS. Will stay there again when we go back to bangkok.

The staff there are also helpful was we reached the hotel at about after 12 midnight and our rooms are still avaible.

  • Stayed: July 2013, traveled with family
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Thank VNeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2013

The only saving grace of this hotel is the location. I found the staff to be unmotivated. No greeting given what so ever in every interaction. No thank you given upon check out. I think they need to be re train in customer services.


Shower head truly horrible the worst i have experienced in 4 stars hotels. its mist shower not a proper shower.

Until service recovery being implemented avoid this hotel as there lots of other option in this city.

  • Stayed: July 2013, traveled with friends
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2  Thank reggy168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastien S, Manager at Mercure Bangkok Siam, responded to this reviewResponded July 23, 2013

Dear reggy168,

Thank you for choosing to stay with us and for taking the time to post your review on TripAdvisor.

I am really sorry to read that you was not satisfied with our service and product, I will remind to our heads of department to retrain the staff to greet the guest and welcome the guest as it should be. We do have a training plan in place for the staff according with the guest services and staff attitudes.

However I am surprise to read that you had a bad experience with our shower head as so far we got a lot of good feedback, I will make sure that our engineering department check the shower head condition in your room and replace it if it is necessary.

Please do not hesitate to contact me directly if you have any additional comment or information, then I will ensure the improvement of our services and products.

Kind regards,

Sebastien Salmon
Executive Assistant Manager - Mercure and ibis Bangkok Siam Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Diana C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Accor traveler
11
Reviewed July 15, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sebastien S, Manager at Mercure Bangkok Siam, responded to this reviewResponded July 18, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 15, 2013

Hotel location is just opposite of BTS. 5 mins walking distance to MBK, Siam Paragon(Shopping center), 15 mins (10 mins by BTS & 5 mins walking distance) to Central world, Big C. If you come to bangkok only for shopping, please stay here. But, one thing, the traffic in down town is superb busy!!! If you plan to go around Bangkok City, then Mercure not your choice!

By the way, room is with pretty design, comfortable bed for sleeping, bell boys are polite and provided 5 stars service.

Friendly reminder: If you wish to go for an affordable and reasonable massage, Golden Hand (near to hotel within 3 mins walking distance) is your choice (rate is pretty low).

  • Stayed: July 2013, traveled on business
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1  Thank Wynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 14, 2013

Mecure Bangkok Siam was recommended by my friend, and I am totally glad that i chose this hotel. Though the sqm of this room is not huge, but it feels cozy and it is good enough for 2 people. The goodside of the room is the bed is big and comfortable, there is a sofa in the room and most importantly, the room is clean. Downside of the room is that there were not enough lights, and the flowing system of the shower was pretty bad that the shower area always gets flooded. Location was awesome as BTS was just outside the hotel, there is also 7-11 outside the hotel and it is walking distance to Siam Area which means shopping and food are all around There is a massage place which is about 5 minutes walking distance from the hotel. All in all, i would recommend this hotel as it is modern, clean, staffs are friendly and attentive! I would definitely book this hotel again when I travel to bkk the next time.

  • Stayed: July 2013, traveled as a couple
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1  Thank jcy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Bangkok Siam

Address: 927 Rama 1 Road | Wangmai, Bangkok 10330, Thailand
Location: Thailand > Bangkok > Siam , Pathumwan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #93 of 887 Hotels in Bangkok
Price Range: $91 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bangkok Siam 4*
Number of rooms: 189
Official Description (provided by the hotel):
The Mercure Bangkok Siam is conveniently located in the heart of Bangkok's shopping district and steps away from the National Stadium BTS. Explore the numerous shopping malls just a quick walk away at MBK, Siam Center, Siam Discovery, Siam Paragon, Centralworld and Siam Square. Mercure Bangkok Siam features 189 superior, privilege and suite rooms all appointed with a warm and modern style. The shared complex includes free WiFi, restaurant, 3 bars, 3 meeting rooms, roof top swimming pool and fitness. ... more   less 
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