Travelled with my mother over the weekend of 25th January to 28th January. The first thing when you get to the airport is to tell the drivers MBK or National Stadium because it is so new that they generally have no idea where this is. No worries about it, because you will be able to see the building sticking out of the surrounding (look out for Mercure/Ibis) and you will be fine.
The staff at concierge are probably the most amazing bunch I have met so far. They welcome you, ask about how you want your trip to be, and give their suggestions to it. When they see you again, they actually remember what places they recommended and how it was. Reception was wonderful, and they actually pre-prepared the documents beforehand, which I think is good practice because this actually saves a lot of time if every reservation is already well-prepared. The welcome drink was a defining touch, because the bar at level 9 has a scenic view and a wonderful breeze, giving a refreshing break from the long travels.
The room is very, very clean. There were two Thai-inspired engravings on the wall, which adds a nice touch. Nice long couch, great pillows and bed. One little nitpicking was that there were too many channels in Thai (but there were a whopping 97 channels, happy surfing). The bathrooms were spacious and spanking clean. I did not experience the flooding issue with the shower room floor, perhaps it has been sorted out already. Complimentary shampoo, shower gel, and soap were not the cheap, drying kind.
What can I say about the pool and the gym. You have got to experience it to believe it. Running on the treadmill on the 29th floor overlooking the whole of riverside Bangkok has got to be one of the best runs of my life. The pool on the high floor gives you a bird's eye view of Bangkok city, and is actually a great place for a snooze away from the traffic haze.
One peculiar thing that I have reflected back to Mrs Simone, the general manager, is that of the lifts. They do not require key cards to access the room floors. However, there is little to worry about because the reception staff are always on the look out and definitely able to distinguish guest from strangers.
The location has got to be the main reason I will return to this hotel. The escalator to National Stadium BTS is practically at the hotel's doorstep, so close that I recommend they build a shelter to it just to establish that link. You will never fully appreciate it until you come back to the hotel at the end of a long, long day out only to have to walk that few steps to reach the comforts of the hotel.
I strongly commend Mrs Simone Hansen and her amazing team for bringing the standards of this new establishments up to that of other established Accor hotels around the region. A true gem in the making.
- Official Description (provided by the hotel):
- The Mercure Bangkok Siam is conveniently located in the heart of Bangkok's shopping district and steps away from the National Stadium BTS. Explore the numerous shopping malls just a quick walk away at MBK, Siam Center, Siam Discovery, Siam Paragon, Centralworld and Siam Square. Mercure Bangkok Siam features 189 superior, privilege and suite rooms all appointed with a warm and modern style. The shared complex includes free WiFi, restaurant, 3 bars, 3 meeting rooms, roof top swimming pool and fitness. ... more less
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