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“Funky to say the least!”
Review of W Bangkok

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W Bangkok
Ranked #40 of 867 Hotels in Bangkok
Certificate of Excellence
Singapore, Singapore
Level 5 Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Funky to say the least!”
Reviewed November 22, 2013

The visit to Bangkok was business but I wish it was for leisure! The W is truly funky - not the conventional business hotels I was used to. Neon lights at the elevators, piped-in pop music couldn't beat the surprise I got when I saw a humongous pair of boxing glove cushions which had the words "Lights" and "Out" on them placed on the bed in my room. My FaceTime with my 12-year old son to show him how fun the place was solicited this comment: "Gee mom, if you deck someone on the head with them, it will truly be lights out!"

Centrally located - in fact, the BTS station was right next door, made this convenient but facilities were a little lacking for business. The buffet breakfast was adequate and the service was pretty good but average by Thai standards. Would I go back? Probably with the family - because the hotel is meant to be fun. And I took a shot of the hotel pool from an office window at the higher floors of Sathorn Square - it looked like a whale beached on top of a building! Extremely hip!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LenaYong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W Bangkok H, General Manager at W Bangkok, responded to this review, December 2, 2013
Hi LenaYong,

Thank you for your review. I am glad that you had a fun time during your stay. W Bangkok is only 1 station away to Sala Deang where you will find many restaurants, bars, clubs, and a night market as well. As to the service levels that you feel were just average, we are always improving the team by training and ensuring that we live the Whatever/ Whenever Service Culture so on your next stay hopefully you will feel the difference. Our swimming pool, if you look at it from above, is actually an eye with an eyebrow.

We look forward to welcoming you back in the near future.

All the best,

Nick Heath
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Kuala Lumpur, Malaysia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 21, 2013

The rooms are immaculately clean and modern. Didn't get to use the facilities much though.

The only downside is that there is very little food or shopping within walking distance. It is however located near a BTS station which helps seeing as the traffic in Bangkok is horrendous.

Stayed November 2013, traveled on business
Helpful?
Thank MarkLee774
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W Bangkok H, General Manager at W Bangkok, responded to this review, December 2, 2013
Hi MarkLee774,

Thank you for your comment. It is good to hear that you liked the design of the hotel. Sathorn is CDB area, there’s only 1 station away to Sala Daeng station which you will find many restaurants, clubs, and bar. Yes, I have to agree with you that travelling with BTS is the most convenient during night time as Bangkok’s traffic is quite crazy.

We look forward to welcoming you back to W Bangkok in the near future.

All the best,

Nick Heath
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 21, 2013 via mobile

Certainly different! I just came from the shangri la in manilla - old school impeccable service to W in Bangkok - new school, average service but lots of neon, dance tunes piped throughout, a dance pole in the bathroom and oversized boxing gloves on the bed - cool place catering for the younger crowd. The W have definitely carved a niche - and it's next door to Ku De Ta - recently opened and awesome.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ST911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W Bangkok H, General Manager at W Bangkok, responded to this review, December 2, 2013
Hi ST911,

Thank you for your feedback. It seem like you enjoyed your stayed at W Bangkok. Just to clarify, the pole in the bathroom is not a dance pole, but a grab-bar to help you get up from the bathtub. Yes, Ku De Ta is newly open; it is right next to W Bangkok in the Sathorn Square building.
We look forward to welcoming you back in the near future.

All the best,

Nick Heath
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg
Level 5 Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 20, 2013 via mobile

The hotel is typically for W very modern and stylish, nice mixture of design, art, sounds and colors.

The rooms are very modern as well and equipped with everything you need. I always like the pad-remote to control dnd-sign, ac, lights etc.

I only visited the restaurant for breakfast which was very good: nice selection and good quality of food and the staff is very friendly, fast and efficient.

The location of the W is ok. It is more located in a financial district but still very close to the city center. It is by train three stops away from the main shopping area in the city.

If you like modern and stylish hotels which are maybe a bit different than what other "normal" hotel offer just try this W. If you are young an open minded you will definitely enjoy it ;)

Stayed November 2013, traveled solo
Helpful?
Thank afro88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W Bangkok H, General Manager at W Bangkok, responded to this review, November 28, 2013
Hi afro88,

Thank you for your positive comment. I am glad that you had a great time during your stay with us. Yes, to have a touch screen room control is the most convenient thing for guests to not get up and down. It is good to hear that you liked our breakfast but for next time you might want to try our special lunch set at The Kitchen Table.
We look forward to exceeding your expectations on your next stay at W Bangkok.

All the best,

Nick Heath
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Russia
Level 6 Contributor
403 reviews
288 hotel reviews
common_n_hotel_reviews_1bd8 697 helpful votes
Reviewed November 20, 2013 via mobile

I love Ws. Have stayed to W for a number of times. This hotel is very average with quite remote location with traffic jams. Like it? Probably. Come back? No. But ok staff n fantastic coctails. Weird rooms, no private bath space. Ok:) but I prefer the others in BKK.

Stayed August 2013, traveled on business
Helpful?
1 Thank alexzhdanov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W Bangkok H, General Manager at W Bangkok, responded to this review, November 28, 2013
Hi alexzhdanov,

Thank you for your feedback. The hotel is only 3 minutes walk to the BTS which will take you only 3 stations away to the center of the cities shopping area. The room you stayed in is 1 of 106 bedrooms in this design where there is no door to the toilet out of 403 bedrooms and suites where all others have a door. We are currently looking into a solution to rectify this.
We do have more traditional brands that might be more to your taste under the Starwood umbrella when you next return to Bangkok.

All the best,

Nick Heath
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Level 6 Contributor
223 reviews
217 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed November 19, 2013

Staying at the W Bangkok is nothing less than a blissful experience! Besides the usual W offering of uniquely designed guest room, chic and trendy bar, superb dining, one thing that's worth mentioned here is the outstanding customer service at this particular hotel! From front desk staff like Moo-Oun, who made sure that the room I stayed really met my expectation to concierge staff Boby Mutingham, who spent a lot of her time calling and making sure that I have the best bus schedule to Sukothai the following day, all of them made my stay much more enjoying! The hotel has the best location as well, with BTS sky train virtually right at its door, and most of Bangkok attractions are nearby. After staying there this time, I definitely feel like I'll go back there for more! and I guarantee you it's worth every dollar you spend there!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nathantran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W Bangkok H, General Manager at W Bangkok, responded to this review, November 28, 2013
Hi Nathantran,

Your comment has put a large smile on my face. I am glad that you enjoyed the design and ambiance of the hotel. It is great to hear that our Talent looked after you so well. I will be sure to pass on your comment to the Talent you mentioned on a great job well done.
We look forwarding on your return to W Bangkok in the near future.

All the best,

Nick Heath
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
VILNIAUS APSKRITIS, VILNIUS
1 review
Reviewed November 18, 2013

We stayed there in October and was blown away by the exceptional service. We have stayed at the Malaysia, Hawaii property and this location far exceeds them all. From the moment you arrive the staff greets you by personally by name. They treat every single guest with the most amazing service, always with a warm smile and intuitive approach to every need imaginable. The food was exceptional & no request to the kitchen was too difficult.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank james w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W Bangkok H, General Manager at W Bangkok, responded to this review, November 28, 2013
Hi james W,

Thank you for your feedback.
I am pleased to hear that you enjoyed your overall stay. This is exactly what we try do for all our guests through our whatever/ whenever service culture. I will be sure to pass on your thanks personally to the Talents.
We look forward to welcoming you back in the near future.

All the best,

Nick Heath
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W Bangkok

Property: W Bangkok
Address: 106 North Sathorn Road | Silom, Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #40 of 867 Hotels in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — W Bangkok 5*
Number of rooms: 407
Official Description (provided by the hotel):
In the city’s prestigious Embassy Row and pulsating commercial district is the W Bangkok, a stylish icon of Asian chic. Welcome to the new playground of ambassadors, jet setters and fashionistas, a hot destination by the coolest shopping and dining. In our 407 rooms, you’re dreaming sweet in the signature W bed, or lazing in plush bathrobes as you enjoy state-of-the-art entertainment and fully wired technology, the fabulous Munchie Box and our wonderful Whatever/Whenever® service. ... more   less 
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