This is the first time I stayed in a W. The comments in trip advisor seem to be falling to the extremes. Some say it is very W while the others say it is over rated. After staying there for three nights, I think this phenomenon is normal for a hotel with such a distinct character. So, like it or not, it really depends your taste.
Firstly are some factual factors which should not be controversial. The W Bangkok is located just three minutes on foot from the BTS Chong Nosi Station which can bring you to the major tourist spots in minutes. This proximity is important as W is sitting On the busy Sathon Road where it may not be easy to catch a taxi. The view from rooms on the side facing the opposite Sathon Square would be quite limited. On the contrary, the views from those corner rooms and the rooms facing the west would be much open. The hotel accommodates all what you can expect from an urban Thai hotel: bar, restaurant, fitness centre, swimming pool, spa and conference facilities. The ambience is hip and chic with a harmonious mix of modern and Thai elements. The pink W logo can catch your eyes from afar. From entering through the stainless steel sliding doors, one can see cool marble and metal finishes, neon lights, Thai silk sofa and cushions, Thai icons and motifs that altogether create an impression of a trendy venue.
Back to some relatively more personal comments:
• The lift is reacting quite slowly. the door opens a bit long after the floor indicator has 'ding-ed'.
• The room is not big but reasonably spacious. The glass / curtain partitions of the bathroom should have played a major role in enhancing spatial openness. This can be a romantic design for couples but an embarrassing detail for other combinations.
• The sofa, quite good in shape, occupies quite some space near the bed. This makes the circulation a bit inconvenient.
• The stainless steel framed glass long desk looks light. However, the metal part of it did conduct electricity that I was shocked once while I was using the desk top socket to charge my iPhone.
• As quite a common comment here, the basin tap is surely too tall that the water inevitably splashes out and it is great to know that the management is arranging to change this fitment.
• The rain shower offers very good shower experience for the water pressure is really good. It always recalls me the experience during Songkran when the firemen splashed water on me with their jet nozzle.
• The toiletries are from the Bliss and whether you like it or not, is personal, particularly the scent. To me, it is refreshing. The beddings are clean and comfortable.
• A tablet is provided for controlling lighting, air-conditioning, messages, alarm clock, etc. It is easy to use and it would be nice if the curtain and TV can also be controlled by this tablet.
• The wine and snack mini-bar is well stocked although I don't use to consume the items.
• The save box is housed inside a drawer in the wardrobe. A LED bulb is wisely installed to light up the box when opened.
• Wifi is included in the room rate and the speed is good.
Having said the above minor comments, the overall comfort is not discounted. After all, I am the kind of people who would sacrifice a bit on practicality for appearance and ambience. Or one may say I am one of the groups W is targeting.
The only restaurant in the hotel is on the second floor. The decor is consistently hip, with lots of art installation. The seating density is a bit high that customers are really sitting closely. The booth seat would be a better choice for more privacy. On a sunny day, it would be nice to sit outdoor. I have breakfast buffet during my stay. The first day is a Friday morning when there were less customers. The services and food quality did not drop on the next two mornings when the customers influx is much higher. Only comment is it becomes a bit crowded then. The food variety and quality are good, but not the best amongst other Bangkok counterparts. However, the presentation is good that enhanced my appetite. Amongst the food, I found the bread and smoked salmon are particularly my cup of tea. I also like the coffee very much. It is nice to find that when adding milk into the black coffee, not a tiny piece of floating milk solid appear which means that the cup is very thoroughly cleaned without remains of detergent.
The fitness centre is on the sixth floor. There are three tread mills, some step machines, weight machines and stacks of dumb bells. The tread mills are equipped with a big screen for TV, web browsing and games, and of course with connection to your own iPhone. The swimming pool is the most interesting one I have seen in a hotel. The sculptural shape of the pool side wall tactfully accommodates an upper deck which adds three-dimensional interest to the in fact quite a small pool. The location of the pool should have guaranteed sufficient sunshine most of the day at most of the year, provided that the sun comes out.
Apart from the hardware, the services is generally warm and good. Most of the staff wear a true friendly smile and are eager to help while never being too over enthusiastic. Only one thing to improve is the valet staff are too keen chit-chatting amongst themselves that I was never attended when passing by the entrance (including the time I was arriving with my luggage) except when I was asking for a taxi to the airport by the time I was leaving.
The W Bangkok is not achieving high score in all aspects. But it leaves a good impression in my mind that I am seriously thinking of a return (that is really rare for me who is addicted to trying new hotel in Bangkok). I still cannot define whether it is W enough, but it is WOW for me.
- Official Description (provided by the hotel):
- In the city’s prestigious Embassy Row and pulsating commercial district is the W Bangkok, a stylish icon of Asian chic. Welcome to the new playground of ambassadors, jet setters and fashionistas, a hot destination by the coolest shopping and dining. In our 407 rooms, you’re dreaming sweet in the signature W bed, or lazing in plush bathrobes as you enjoy state-of-the-art entertainment and fully wired technology, the fabulous Munchie Box and our wonderful Whatever/Whenever® service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood APAC, Expedia, Hotwire, Ctrip TA, Orbitz, Travelocity, Cancelon, TripOnline SA and getaroom.com so you can book your W Bangkok reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.