We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not Good this time”

Terrazza Italian Restaurant
Ranked #273 of 15,183 Restaurants in Bangkok
Price range: $1 - $18
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Outdoor Seating
Neighborhood: Pathum Wan
Description: Terrazza Italian Restaurant, Pathumwan Princess Hotel's signature restaurant, provides diners an opportunity to experience alfresco overlooking the tropical poolside while enjoying a selection of traditional and contemporary Italian dishes. Terrazza is trendy, yet relaxed and comfortable, serving daily set lunch & dinner menus and chef inspirations by our in house Italian Chef 'Gio' Giordano Roscini.
Reviewed December 15, 2014

We eat every time we stay at Loop Italian. We love the pool outlook and it is lovely on a warm night to sit outside.

Unfortunately on this occasion, the staff were not as friendly as usual and the pasta was badly undercooked and cold.

We will still return because we have had mostly good experiences but they need to get back to their old standard.

Date of visit: November 2014
Thank DE1966
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PathumwanPrincess, Loop restaurant manager at Terrazza Italian Restaurant, responded to this reviewResponded December 25, 2014

Dear Mark T,

Thank you for your most recent review on your restaurant experience with us.

We have taken great satisfaction in knowing you always come back to Loop during your stay in Pathumwan Princess Hotel. Please be rest assured we have taken due note of your feedback regarding the quality of the food and service and the high importance of maintaining the same standard all year long.

We will make sure that the Loop restaurant team will learn and improve from your feedback and give you the experience you are deserving at every visit.

Thank you once again for dining with us, myself and the team look forward to welcoming you back again upon your next visit to the land of smiles.

Arrivederci

Julien Garrigou
Loop Restaurant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (313)
Traveler rating
Traveler type
Time of year
Language

203 - 207 of 313 reviews

Reviewed December 9, 2014

Excellent food - good ambiance and friendly staff. A great place to unwind after a busy day of touring.

Date of visit: November 2014
Thank SonyaB263
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 22, 2014

Food was good but not brilliant. Wine is no different than other restaurants in Thailand i.e.: expensive but the wine we had was good for the price. Nice location and atmosphere if you want to eat in house

Date of visit: November 2014
2  Thank Kerry M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 6, 2014 via mobile

Located at 8th floor, this restaurant gives a very nice view that complements the resort-looking ambiance. Wooden chairs, greeneries, wooden flooring gives this place a distinct flavor. On the food, i would not recommend for breakfast, as options are limited. However, try dinner and with the view, is excellent. Room for expansion might also be considered.

1  Thank Dodongsk1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 10, 2014

We have just stayed at this hotel and chose to have our breakfast by the pool at Loop as our daily inclusion (as opposed to the ground floor option) and it was lovely. The first night when we arrived their was a loud as pool party going on - far too loud (good old school sounds !!) so we just had a cocktail and as we thought the menu and maître'd were top notch, said we would return. I am unsure why but when we did have dinner, it didn't really live up to our expectations. We had actually just stayed at Surin Beach, Phuket and had better Italian at a family run restaurant on the beach there. Perhaps this is why - and also the wait staff had to be asked by us for the special board. And no, there wasn't any other diners there at that stage. Anyway it was all okay but pricey food in a nice setting. Citi Bistro appealed to us far more of the choices at Pathumwan Princess.

Date of visit: October 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank HAPDAZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PathumwanPrincess, Loop restaurant manager at Terrazza Italian Restaurant, responded to this reviewResponded October 26, 2014

Dear HappyDays99NZ,

First of all, thank you for dining with us and we do apologize if the "good old school sounds" of the pool party was too loud.

Your contribution on Trip Advisor is important for us and we inform you that we will take in consideration your feedback and refer to our management in term of pricing.

From my part, I have been already making sure that my associates display the black board for all guest and I do apologize about your experience in this matter.

I would like to thank you personally about your comment "top notch" about myself and my menu. I am really pleased about it and will give my best to stay "top notch" and have a menu that give this impression to the guest.

We are looking forward to see you again in Pathumwan Princess Hotel and send you our warm greetings from the land of smiles.

Arrivederci,

Julien Garrigou

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers who viewed Terrazza Italian Restaurant also viewed

 

Been to Terrazza Italian Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in the United States. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.