I booked one night by walk in rate (more expensive than internet). After checking out, I found that my reward points have not been given to me. I wrote them many e-mails and they never replied. Finally I called them by IDD. They said walk-in guests will not be given points! This is not acceptable. Also, most of the rooms are facing windows of the residential buildings. That means you have to close your curtains all the time. The rooms are sombre. So called the swimming pool is one for babies! I mean it is only 4 feet depth!!! For room service, do not ask for fried rice or noodle, They just heat up some pre-cooked dishes for you.
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