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Prince Palace Hotel
Ranked #382 of 891 Hotels in Bangkok
Reviewed September 18, 2012

the hotel looks very nice and the regular room was very big and inviting. the huge king size bed was a bliss!! but the a/c was broken and water runing down our carpet and after 2 phone calls and 40 minutes wait they came to fix it.
the hotel pool resurant was highly expesive and i stayed hungry! will not pay 600 baht per bergur!!
the problem was with the dining room.. breakfest served from 7:00-10:00 am. i went down at 9:45. just as i walk in - no good morning no hallo - just an angry employe saying to me - dining room closes in 15 minutes! i took a plate and took some food then i see tje waiter taking the eggs and jams and bread back to the kitchen while people are still eating! at 9:55 the rang a bell with a sign - breakfest ends in 5 minutes!! it was rude!! for a 5* hotel i wanted to eat my breakfest in peace!! this is not a 5* service!!! will never go back! i paid 3000 baht per night!!!!

Room Tip: go early to breakfest!!!!
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  • Stayed: May 2012, traveled as a couple
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3  Thank keren83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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774 - 780 of 2,205 reviews

Reviewed September 14, 2012

Fortunately, numerous better options exist in Bangkok in the same price bracket. The hotel serves up a good breakfast, but not much else is worthy of the title 'palace'. The rooftop bar/pool on level 11 has a great view, but avoid the peanuts unless you want gastric pain! It's a little hard to walk anywhere from the hotel and it's less accessible by MRT/BTS trains. I wouldn't say transport is a problem however, there are lots of taxi's and tuk tuks at the entrance. Our room was badly decorated, the shower leaked water everywhere, ugly wallpaper, daggy carpet and was missing a few other little things like toilet paper (no bidet / bum gun either, this can be a problem..). Customer service seems to be dished up by quantity not quality, it could be better, and the internet - 600 baht for 24 hours, what the?

  • Stayed: September 2012, traveled as a couple
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1  Thank Oscar Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2012

its been 3 years since my last visit to this hotel, but i still remember when the receptionist staff talk a little bit loud to my family, when we asking about something, and when we check in, we were escorted by the bellboy, and then my brother give him some tips, and he change his face to a confuse mode face, asking for more tips. when he asking for more tips with his face, i asking my self is he a bellboy, or a ballsboy? or maybe a badballsboy. lol. but only thing that good in this hotel is the name, "prince palace hotel" thats it. i hope, next time when i stay there again the service will be better. but unfortunately, there is no next time.

  • Stayed: September 2012, traveled with family
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Thank Only C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2012

We booked this hotel for our first night in Bangkok since we were arriving quite late in the evening and wanted to make sure we had somewhere to stay. One night was enough.
This place isn't the most awful place in the world, but it is extremely expensive considering how many cheaper, more convenient places there are to stay in Bangkok. The reception area was chaos checking in or checking out, as the hotel is so big with not enough people to manage a speedy service.
We stayed high up in Tower A. Immediately out of the lift there is the musty smell of unoccupancy, like no one has stayed there in months. It was actually kind of creepy. The room was equally as musty-smelling with very dated decor, though it seemed relatively clean.
It takes about 10 minutes in a tuk tuk or taxi to get to Khaosan Road; certainly not walking distance and given the dodgy area Prince Palace is located in, you certainly wouldn't want to be walking around late at night anyway.
We ended up checking out as planned the next day and found ourselves somewhere a little more basic but far more enjoyable and closer to the action to stay for the rest of our trip.

  • Stayed: August 2012, traveled as a couple
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Thank nystel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2012

Would not recommend this hotel to anyone. It is in an awful location to get just about anywhere from there costs a fortune or is a drama. Food is shocking, service was poor, staff not helpful. worst of all the rip off guys hanging around outside not discouraged by the hotel and are not only robbers but are threatening and dangerous.

  • Stayed: July 2012, traveled with family
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Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2012

I stayed at this hotel along with my sister and a friend in july of this year. After returning to our room after going out to dinner I descovered that £100 had been stolen from my bag. I attempted to get some answers using the in-room phone but the staff were very unhelpful, even hanging up the phone on me. I went down to the reception desk personally and asked to see the manager who told me we should go to the thai police station. It was 2am and we had no idea where the station was and werent prepared to go out into the back streets of the city in the middle of the night. After telling us this was the only option and refusing to take any responsibity, the staff sudently decided they couldn't speek english. We told them we wanted to make a formal complaint and instead of giving us some kind of form to do so, they handed us the satistaction questionairre that you find in the room which surprisingly didnt have an option for gettin robbed. My advise to anyone is to never stay at this hotel.

Stayed: July 2012, traveled with family
Thank Jazzmin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2012

This is a very large hotel that exists out of 4 large towers. I've been here in 2008 and back again in 2012. Basically because we got the first two nights free of charge.
The rooms and the hotel have had better days. The wallpaper in our room came loose from the wall, the air-conditioning made so much noise that we had to shutdown the bedroom unit in order to sleep.
The balcony of our room could not be used because the sliding door was locked. Looking at the state of the balcony that was a good management decision. The railing had come loose from the concrete.
The carpeting throughout the hotel and the furniture also have seen better times and it is a shame that it is not better maintained. It is a beautiful hotel with a great staircase leading to a restaurant that serves a great breakfast.
The hotel is cheap and centrally located so if you plan on staying only during the nights then do not dismiss this location.
Internet access should be free but is very expensive.
The staff, with the exception of the front desk are friendly and helpful. Both in 2008 and 2012 the attitude of the front desk personnel can vary from friendly to plain rude.

Room Tip: If you stay longer than a few nights check the room before accepting. A room change is almost always...
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  • Stayed: August 2012, traveled with family
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Thank MarcDeK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Prince Palace Hotel

Address: 488/800 Bo Bae Tower, Damrongrak Road | Klong Mahanak, Pomprab, Bangkok 10100, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#119 Spa Hotel in Bangkok
#226 Luxury Hotel in Bangkok
Price Range: $48 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince Palace Hotel 4*
Number of rooms: 744
Official Description (provided by the hotel):
Prince Palace Hotel pampers the traveling executive with only the best, in surroundings that are simply "Princely par Excellence" Prince Palace Hotel is situated on Damrongrak Road (off Krungkasem Rd.) at the site, which once was "Mahanak Palace" of Field Marshal Prince Kromaluang Nakhon Chaisri Suradej, a son of King Rama V. Therefore, Prince Palace Hotel was named to enhance his prestige. Prince Palace Hotel is perfectly located in the governmental and commercial heartland of downtown Bangkok, where you find many old town attractions, government offices and garment business offering good bargains. It is also within easy access to the Expressway network leading to the Airport or anywhere else. The hotel premise comprises 4 towers occupies the 11th to 32nd floor of the Bobae Tower. The lower floors of Bobae Tower contains more than 1,000 shops forming a world class wholesale fashion center. ... more   less 
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Also Known As:
Prince Palace Bangkok
Hotel Prince Palace
Prince Palace Hotel Bangkok
Prince Hotel Bangkok

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