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“Amazing hospitality”

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Pinnacle Lumpinee Park Hotel
Ranked #218 of 863 Hotels in Bangkok
Calcutta, India
Level 1 Contributor
3 reviews
“Amazing hospitality”
Reviewed November 17, 2013

A great hotel for family holiday .Good ,clean rooms with friendly staff really makes your holiday memorable .Must have food at the restaurant which is equally good .Try their pad thai and grilled salmon .I'll be there on my next trip to Bangkok !

Room Tip: The staff at the reception helps a lot .You can trust them .
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SDutt5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, November 18, 2013
Dear SDutt5

Thank you for your great review.

We are happy to hear that you had an enjoyable stay at Pinnacle Lumpinee Park Hotel, and that your found our restaurant, rooms and service to meet your expectations.

We hope to see you back again in the near future.

Sincerely,
The Pinnacle Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
New York City, New York
Level 6 Contributor
222 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
Reviewed November 2, 2013

The Pinnacle is a great spot in Bangkok for very decent price. It's not a 5 star hotel with all the luxuary (I would give it 3.5-4).

I stayed there for one night when I arrived to Bangkok and the two more night before I left Thailand.

The location is great and right next to Lumpinee station (exit 1) you take the right and about 200M you take the right again. The area is ok and even when I got back late at night, I was intimidated + it was quiet and not packed with people (at first I was thinking of staying at Silom or Siam areas). It's located one stop from Silom (Patpong Market), and also few stops from Siam Shopping center.

There's supermarket nearby, great (real) coffee shop (in the corner of the hotel) and variety of restaurants to eat at night if you are not in other parts of the city.
The room was nice (not amazing view of the city), clean, quiet and had all I needed.
Breakfast was decent, but I must admit that on my second visit (after knowing more about the prices in Thailand) I decided to skipped breakfast in the hotel and ate outside (cheaper and more variety to choose).

For it's price, I would say that it's worth staying and when I get back to Bangkok I would definitely stay there again.


Getting around in Bangkok is super easy using the underground transportation. And to get to this hotel is very convenient from the airport.

Getting from Don Muang airport (about an 70 mins)- take the bus A1 outside of the terminal (I think it was 20-40BHT) and then MRT subway line to Lumphini (about 42 BHT).

Getting from Suvarnamhumi airport (about an hour)- take the airport city line to Makkasan then interchange to MRT subway station Phetchaburi (walking distance) and then to Lumphini.

Room Tip: it's not one of these hotel you are going to stay in during the day so just get a room with bed...
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  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ido8all
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, November 18, 2013
Dear ido8all

Thank you for your review.

We are happy to hear that you were satisfied with your stay at Pinnacle Lumpinee Park Hotel and enjoyed our and services and location.

We look forward to greeting you upon your next visit to Bangkok.

Sincerely,
The Pinnacle Management Team
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Australia
Level 6 Contributor
140 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed November 1, 2013 via mobile

This was the fifth visit in three years and standards hadn't dropped. Reception was again warm and friendly, the bathrooms had been updated and the beds were just as comfortable in the spacious rooms. After a five day trip down south we arrived back about 10am and were told by On, one of the friendliest reception staff ever (and a perfect English speaker) that she would immediately put our party of three into two rooms, which ended up being on the no smoking floor, so we could shower and change clothes. With a bit of a wicked grin On said it was easy to remember her name - on/off. The great buffet breakfast and friendliness and efficiency of the staff make this something of a home from home. And don't forget to say hello to the parrot at the front entrance.

Stayed October 2013, traveled as a couple
Helpful?
Thank AustraliaSpindoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, November 18, 2013
Dear AustraliaSpindoctor

Thank you for your great review.

We are pleased to see you return to Pinnacle Lumpinee Park Hotel and thank you for your kind comments to the hotel and its staff for their hospitality.

We are happy to hear that you consider the hotel a home away from home, and we will look forward to your next return.

Sincerely,
The Pinnacle Management Team
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Karlsruhe, Germany
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 1, 2013

The pinnacle hotel is located close to lumpini mrt station (Metro), so you can get easily to the main attractions of Bangkok. The hotel itsself has nice rooms, i recommend the deluxe rooms which are a little bit more expenisve than the superior rooms but worth it as they also are located on a higher floor. i recommend a reservation including breakfast as the choice is good.
The friendliness of the staff is great, which was not always the case as i remember because i am coming here already for many years.
When i arrived this time they upgraded me from superior to deluxe as i have a membership. On the room the safe was not working, in the next room they had to fix the electricity first, after a few days i smelt some chemicals in my room because of renovation in the neighbour room, so this was a little bit exhausting but they really tried to arrange something and this doesnt happen often. Internet is a bit slow but normally working.
if you want to save money from the airport to the hotel and avoid stress becaus of the very pushy and risky taxi drivers i recommend to take the airport train to makkasan then change to phetchaburi mrt station ( metro ) which brings you to lumpini mrt station where you finally arrive after another 5 minutes on foot to the hotel.
One last advice , if you check in , have a look at the aircondition, shower and safe :)

Room Tip: go for a superior room as they have a safe anjd are located on a higher floor
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  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dieter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, November 18, 2013
Dear Dieter R

Thank you for your review.

We are happy to hear that overall you were satisfied with your stay at Pinnacle Lumpinee Park Hotel. We are always pleased to see our returning guests again and welcome your feedback.

We do apologize for the issues with the room safe and the odour exhumed from the nearby room being touched up, but are happy to hear that you were satisfied with the following service to ensure your comfort, and that your stay in the end was a positive experience.

We look forward to seeing you back at Pinnacle Lumpinee Park Hotel in the near future.

Sincerely,
The Pinnacle Management Team
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Quezon City, Philippines
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 24, 2013

Me and my friend stayed for 2 nights in this hotel, Nice service! Friendly and always ready to lend a helping hand Staffs, specially this room boy "SAM", very courteous, and gives tips on how you will explore the city in the safest way... Two thumbs Up for this man!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1023Nicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, November 18, 2013
Dear 1023Nicole

Thank you for your great review.

We are very pleased to hear that your stay lived up to your expectations and that you enjoyed your time at Pinnacle Lumpinee Park Hotel.

We are also happy to let you know that Mr. Sam whom you mention, was awarded our "Best Guest Service" award in the month of October following his excellent work and effort.

We hope to see you back at Pinnacle Lumpinee Park Hotel soon.

Sincerely,
The Pinnacle Management Team
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Kailua-Kona, Hawaii
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 19, 2013

I have stayed at the Pinnacle twice now and will definitely stay again. The service from staff at front-desk, check-in/out, room-service, restaurant (terrific breakfast) and daily cleaning was top quality all the way.
The front-desk called to make sure everything was all right, the internet was lightning-speed and the bed very comfortable. For the price, The Pinnacle Lumpini is like staying at a much higher-priced, first-classhotel. Close to subway was great.

Room Tip: Corner rooms have two windows and higher floors have great views, especially when facing the park.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Z777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, October 23, 2013
Dear Z777

Thank you for your fantastic review.

We are very happy to hear that your stay with us exceeded your expectations on your second visit, and that you enjoyed our services.

Be assured that your compliments to the hotel staff will be passed on to them.

We look forward to greet you on your return to Pinnacle Lumpinee Park Hotel.

Sincerely,
The Pinnacle Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mandaluyong, Philippines
Level 3 Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 17, 2013

This hotel is kinda old. When we arrived, the staff were very accommodating and the bell boy and receptionists were actually very polite and spoke great english (contrary to the reviews at 4square). We were also surprised that our room got bumped to a Deluxe instead of Standard. I kinda freaked out though because it was on the 13th floor. But we still agreed.

There's a free water at the fridge and the view actually is nice. However, when you take a bath at around 7am - 8am, you'd be running out of hot water and you'll be left freezing cold. It happened for 2 days during our stay but good thing on our last day there was enough heat on the water in the morning.

Breakfast is good, delicious! :D

Overall, this is still recommended as it is a walking area to MRT Lumphini Station which can get you to MRT Sukhumvit and lead to other popular places and malls.

Room Tip: There's a Muay Thai Boxing stadium right across the street, you might want to watch a match whic...
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ridvan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, October 23, 2013
Dear rbaluyos

Thank you for your review.

We are happy to hear that you was satisfied with our service, breakfast and location, as well as the view provided from our rooms.

As for your comments on the hot water, we will make sure to look into this issue and include it in considerations for future improvements of the hotel.

We hope to see you again at Pinnacle Lumpinee Park Hotel.

Sincerely,
The Pinnacle Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pinnacle Lumpinee Park Hotel

Property: Pinnacle Lumpinee Park Hotel
Address: 17 Soi Ngam Duphli, Rama 4 Road | Sathorn, Bangkok 10120, Thailand
Location: Thailand > Bangkok > Sathorn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#30 Best Value Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pinnacle Lumpinee Park Hotel 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
Comfortable Modern Hotel located in the heart of the city & within walking distance of shopping & entertainment. ... more   less 
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Also Known As:
Pinnacle Lumpinee Hotel And Spa
Pinnacle Lumpinee Hotel Bangkok
Pinnacle Lumpinee Bangkok

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