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All reviews shopping mall em quartier benjasiri park bts station department store phrom phong excellent location direct access convenient location small kitchen big room spacious rooms business trip bedroom suite visit bangkok washing machine swimming pool
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Reviewed 2 weeks ago via mobile

Great service. Very friendly team. Appreciated early check In by Sirorat the Client Service Supervisor. Superb location with BTS just outside hotel. Restaurants and shopping are all part of Emporium mall.

Date of stay: November 2019
Thank SDG99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathurose-Rose, Manager at Emporium Suites by Chatrium, responded to this reviewResponded 1 week ago

Dear SDG99,

We appreciate your time to share your remarkable experience at Emporium Suites by Chatrium from particularly our staffs' service especially Sirorat, good location and restaurants and shopping around the hotel. Thank you for your nice comment and we wait for the pleasure to welcome you again.

With best wishes,

Mathurose-Rose
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

This is my fourth time to this hotel. I like the hotel staffs hospitality and service. They make my family stay very comfortable. My room has been upgraded to a family suite. Thank you so much Chatrium !

Date of stay: November 2019
Trip type: Traveled with family
Thank L M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathurose-Rose, Manager at Emporium Suites by Chatrium, responded to this reviewResponded 2 weeks ago

Dear L M,

Thank you for your continued patronage to Emporium Suites. It was exciting to read that you had a great stay in particular our hospitality and services providing from our staffs. Please know that it is entirely our pleasure to serve you and your family as one of our valued returning guests. We are looking forward to welcoming you on your next stay with us.

With best wishes,

Mathurose-Rose
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Very good location. Clean, kindness.
Nice interior, very good view. Everithing is perfect. Gooooood.

Good room, large and soft linen.

Not cold or not hot good airconditionor every crew kind and nice person.thank sally

Room tip: Good hotel
Date of stay: November 2019
    • Location
    • Rooms
    • Service
Thank Yuminjeong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathurose-Rose, Manager at Emporium Suites by Chatrium, responded to this reviewResponded 2 weeks ago

Dear Yuminjeong,

We appreciate your time to share your remarkable experience at Emporium Suites by Chatrium from particularly our staffs' service especially Sally, good location and our good clean room with stunning view. Thank you for your nice comment and we wait for the pleasure to welcome you again.

With best wishes,

Mathurose-Rose
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

It is very convenient location for business travellers and shopping.
And also appreciate to Ms. Sawitree and Ms. Sirorat for excellent customer service.
I love staying here and will be back next time for sure.

Date of stay: November 2019
Trip type: Traveled on business
Thank csswin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathurose-Rose, Manager at Emporium Suites by Chatrium, responded to this reviewResponded 3 weeks ago

Dear csswin,

We appreciate your time to share your remarkable experience at Emporium Suites by Chatrium and you found our hotel a great place to stay and enjoyed the experience of its proximity to conveniences with easy access to BTS sky train as well as the shops around. It pleases us also to read such lovely feedback on our staffs especially Ms. Sawitree and Ms. Sirorat. Thank you for your nice comment and we wait for the pleasure to welcome you again.

With best wishes,

Mathurose-Rose
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

It is one of the best hotels I visited. The hospitality is very good and the rooms are so clean.
The breakfast also is so good and is very diverse.

The greeting staff like Sirorat, Sawitree, pornpun and Lakkhana are very helpful and respectful. THEY greeted us soo kindly from day 1.

It is near terminal 21 which is close to MBK, siamparagon, bumrungrad hospital and is located in a good location.Will definitely come back.

I STRONGLY RECOMMEND everyone to have a try in this outstanding hotel.

Date of stay: November 2019
Trip type: Traveled with family
Thank Alradygyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathurose-Rose, Manager at Emporium Suites by Chatrium, responded to this reviewResponded 3 weeks ago

Dear Alradygyu,

We appreciate your taking time to highlight the nice things about Emporium Suites by Chatrium. Indeed, we are extremely well situated with our direct access to the BTS Skytrain, our clean room and our helpful and respectful services from our staffs especially Sirorat, Sawitree, Pornpun and Lakkhana. It is also nice to hear that you like our buffet breakfast. We thank you for your recommendation and hope to have you back as we continuously strive to be your first choice accommodation whenever you travel to Bangkok.

With best wishes,

Mathurose-Rose
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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