Have been staying at the Emporium suites since 12-13 years. We visit at least once or twice a year. The location is great but since the last year or so, the quality, service and staff attitude has gone down. The staff at the reception have a blunt tone and no warmth or welcome for the customers anymore. The rooms and bathrooms are run down and now has bugs in them. (Attached picture)..I found a roach in my 1 bed room suite last night. The bathroom fittings are either spoiled or broken and had to call the plumber to get stuff fixed.
The hotel needs to pull up their socks because we wouldn’t consider this hotel for our future visits.
- Free Wifi
- Free parking
- Visit hotel website