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“Convenient and comfortable”

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Emporium Suites by Chatrium
Ranked #298 of 858 Hotels in Bangkok
Certificate of Excellence
Melbourne
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Convenient and comfortable”
Reviewed April 8, 2013

Having stayed here for the past 10 months, I can say that this is place is so convenient and easy as it is linked directly to Emporium Shopping mall and therefore the BTS.

Staff are polite and friendly . . . Nothing is too much to ask for.

Newspaper every morning with daily cleaning.

The apartments (I have stayed in a deluxe one bed as well as a grand deluxe one bed) are spacious, nicely decorated, well equipped kitchen (except for the water boiler which I don't use) with washer/dryer, oven and microwave.

Breakfast buffet - choice is limited compared to the bigger hotel chains, but the usual suspects of pastries (which are delicious), fresh bread, fruit, cereal, yoghurt, muesli, hot and cold foods (mainly Asian based, with cold meats/salmon), cheese and an egg station should be enough to satisfy most people.

The gym is well equipped and usually fairly busy all day, every day. The outdoor pool and bar area is tranquil and relaxing.

There is also a spa, which I haven't had time to use, but I am sure is very good.

The only thing I would say is that as a long term guest, I have noticed a cockroach a few times in my apartment, which prompted a quick phone call to ask house keeping to spray our apartment. And if I am being really picky, the elevators can take a while to arrive.

Overall, I would highly recommend this place to anyone coming to Bangkok for a short or long stay. Service is top notch; for convenience, this place is hard to beat; and the fact that there are so many happy long term residents staying here says it all.

Room Tip: Ask for a room overlooking the park for the best view.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
20 Thank chaifairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, April 10, 2013
Dear ChaiFairly,

Nothing could make our days than your kind expressions that we are "service is top noch" and "this place is hard to beat". We are overwhelmed with your reviews.

In the same time, let me represent our Management and staff of the Emporium Suites by Chatrium to say apologize for both unpleasant issues that you experience, the insect and elevators.

I am glad to heard that our staff was immediately give you a hand when you brough up the first issue. As for the elevators, let me report this to The Management and we would fix it out how to better the situation.

Once again, thank you for stayed with us and we wish to have a chance to have you back as our value guest again in the near future.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,401 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (174)
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English first
Dubai, Dubai, United Arab Emirates
Level Contributor
197 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed April 8, 2013

We recently spent three days at the Emporium and as a family (teenagers and parents) we were all really impressed with the facilities offered and ease of travelling around Bangkok on the sky train which is right outside. A great option as the attached mall allowed the teenagers freedom to roam without feeling uncomfortable.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
22 Thank expatsal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, April 8, 2013
Dear Sir,

Thank you for your time to review us.

I am happy to learn that you and your family are enjoyed their stayed with us. There are so many interesting around here, in the building and just around our building. Famous restaurants, spas, cinemas, massage shops, coffee shops, beauty salon...you named it.

I am wishing to have a chane to welcome your children and yourself to stay with us again in the near future.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basel, Switzerland
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed April 7, 2013

I booked this at short notice after mistakenly booking my family into the seedier (nana) end of Sukhumvit. The emporium staff were excellent from initial booking help through check in and check out. Our room was huge, the view amazing, well equipped and the pool excellent and suprisingly cooled by a nice breeze (excellent given it was 40 degs plus)..I skipped breakfast so cannot comment, but all in all would def go back..only area I could see for improvement was some updating of the kitchenette areas in the room including adding some more cutlery, plus bathrooms looking a little tired..else this would have secured a 5 star rating by me

Room Tip: 41st floor, great views
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
21 Thank dean0bennett0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, April 8, 2013
Dear Sir,

Thank you for your review.

I am glad to hear that you and your family are generally satisfy and enjoy with our services and facilities.

For the part of cooking equipments and china wares, we are normally provide full set for monthly/yearly stay. Anyway, this is requestable, just let our AYS know and they will send Housekeeping to your room.

I found your profile and alredy input a special note, when you come back to us we will set full set of cooking equipment and china wares.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed April 3, 2013

The hotel is very well located in the city centre next to the shopping mall and the sky train. We could go to NaNa for having Arabian food by using the sky train. It's very convenient. We stayed in a suite on 30th floor with stunning view and our room was spacious with kitchen. The staff is very friendly, helpful and knowledgeable. The only downside is an elevator that's very slow especially during rush hours, but it's not a big deal. We like this place and will come back.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
44 Thank isultan008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, April 8, 2013
Dear Sir/Madame,

Thank you for sharing your experience with us.

We are glad to learn that you enjoy your stay and found our location is faciliating you while you are in Bangkok.

We are noted of the issue of the elevators, we always open minded and we will report the matter to The Managment for their consideration to solve this issue.

Wish we will have a chance to welcome you back to Bangkok again.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed March 31, 2013

We spent there three nights during our trip to Bangkok. Hotel was wonderful. Rooms, Staffs and service were perfect. We would recommend the rooms at highest floor because of view that could see both City and River view. Swimming pool was located on 7th floor in the garden that we could relax after long day.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
46 Thank EvaWah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, April 2, 2013
Dear Sir/Madame,

Thank you for your kind review.

I am glad to learn that you enjoy staying at high floor. Our higest floors is 41, we do also have Penthouse on 42 floor but they are now all occupied.

Pls. let us have a chance to welcome you back to stay with us again soonest.

Yours sincerely,
Saminee T.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed March 30, 2013

I stayed at Emporium Suites for 2 months extended stay in 2012. My thoughts below:

PROS
- Superb location
- High convenience with Emporium Mall and food market in same building
- High convenience with BTS accessible without ever stepping onto street
- Nice family friendly park right next door to hotel for running or a daily walk
- Small but nicely fitted out rooms with modern bathrooms
- Good service all-around

CONS
- Rooms are substantially smaller than competitors at similar price points (compare for instance to Somerset Thonglor)
- Pull-up area outside hotel and lobby are very high traffic because of the shopping mall

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
43 Thank Tom K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, April 2, 2013
Dear Sir,

Thank you for your informative reviews.

We appeciate your Pros points.

For the Cons, let me explain that the smallest of our room is alredy 55 sqm., Only for Studios types we have various choices from 55, 65, 80 and 90 sqm. (this is only studio types).

Each studio designed for various needs and functions (with/without balcony - with/without shower closets) to serve all needs of our value guests.

I could show you our rooms next time so you can have more choices for your stay.

We deeply appreciate your support and we are looking forward to welcome you back to stay with us again.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Incheon, South Korea
1 review
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 18, 2013

The location is very close to all shopping areas i.e. Emporium Shopping mall, Siam Paragon and Centre World etc and very convenient by using the sky train. Hotel staffs are friendly and courteous. Rooms are quite big, comfortable, clean and providing free Wi-Fi. This is our third time here and would definitely come back again.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
50 Thank Eddie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, March 26, 2013
Dear Sir,

Thank you for your review.

Love to hear that our location made your stay comfortable. Our staff here is ready to serve all of our guests from their hearts as this is what they live for.

Pls. visit us again soonest.

Yours sincerely,
Saminee T.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Emporium Suites by Chatrium

Property: Emporium Suites by Chatrium
Address: 622 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#195 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Emporium Suites by Chatrium 4.5*
Number of rooms: 378
Official Description (provided by the hotel):
Emporium Suites by Chatrium presents elegant luxury living and unparalleled convenience downtown in one of Bangkok’s most prestigious areas. Situated above Emporium Shopping Complex, it offers everything from designer shopping to easy access to the business district. Each guestroom provides exceptionally spacious comfort, with floor-to-ceiling windows, separated cooking stations and the high quality furnishings. Dining at The Emporia combines delicious international cuisine with stunning city views, whilst cocktails can be sipped by poolside at the Pool Bar. Stay fit in our modern Fitness Center, with both male and femalesteam and sauna rooms before getting down to business in one of our five meeting rooms. ... more   less 
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Also Known As:
Emporium Suites By Chatrium Hotel Bangkok
Emporium Hotel Bangkok
Bangkok Emporium Hotel

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