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“Very Comfortable” 4 of 5 bubbles
Review of President Solitaire

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President Solitaire
Ranked #370 of 849 Hotels in Bangkok
New Delhi, India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very Comfortable”
4 of 5 bubbles Reviewed January 30, 2014

The location of this hotel might confuse you in the beginning but once you get a hang of the roads of bangkok, you realise that this property is at the heart of the city. The rooms are pretty nice, the staff is very courteous and extremely helpful especially if you want to catch a taxi or find places to visit. The breakfast was also very nice.

One can find all the happening night spots near this locality and also a 10 min walk to the nearest metro station. Would recommend this place to everyone.

  • Stayed January 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Vidyutp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM_Solitaire, General Manager at President Solitaire, responded to this review, January 31, 2014
Dear Vidyutp,

Warm greeting from President Solitaire Hotel.

I would like to thank you for your feed back about your recently stay via Tripadvisor.com. We are appreciated for your positive comments and how you like us. We will keep to develop in our property and service to deliver for your next stay with us again.

In term of location, yes its true that our property are locate quite away from crowded Sukhumvit Soi 11 because its in the end of Soi 11. Anyhow, this feature will give you more privacy atmosphere. And the same time our location is easy access to many happening places in Sukhumvit Soi 11. Also, we are provide Shuttle Tuk Tuk to major tourist attraction ie : Sky Train Station, Terminal 21 Shopping Mall and Bamrungrad Hospital.

If there are any opportunity, I hope President Solitaire Hotel can be have a chance to welcome you back again in near future.

Your sincerely,



Peeraphol Jittiboonruan
Hotel Manager
President Solitaire Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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994 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
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English first
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed January 25, 2014

This is the best place with the best location in the heart of the city.
They provide you with the best facilities.

The stay was good with amazing morning breakfast.
They had a good shuttle service to the main Sukhumvit road.
The staff is reliable as we left our camera in the lobby and when we came back the guard provided us the camera back.

Room Tip: Choose a backside room to have a city vie.
See more room tips
  • Stayed December 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chirag1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM_Solitaire, General Manager at President Solitaire, responded to this review, January 26, 2014
Dear Chirag 1962,

Warm greeting from President Solitaire Hotel.

Thank you very much for your feed back about your pleasant stay in Tripadvisor review. With our delight to learned that you were enjoy with our property and service.

As a hospitality industry that integrity to our guests is important. Hence, our Security Guards and all staffs are honor on this. We are delighted that you have your camera back and this is prove in our philosophy of service. I will convey this compliment to concerning department about your appreciation.

Myself and Management Team at President Solitaire Hotel are looking forward to welcome you back to our property in near future.

Yours sincerely,



Peeraphol Jittiboonruan
Hotel Manager
President Solitaire Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 22, 2014

Ecellent location on Sukumvit Soi 11, rooms large and spacious, clean and comfortable, service excellent, everything is great about this hotel. You need to make sure your poached eggs are properly cooked and not served with raw eggwhite inside, if so send them back. Other than this small problem on two days, a great five-day stay. Very good value.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM_Solitaire, General Manager at President Solitaire, responded to this review, January 23, 2014
Dear J P,

Warm greeting from President Solitaire Hotel.

Thank you very much for your feed back about your pleasant stay in Tripadvisor review. With our delight to learned that you were enjoy with our property and service.

Just a small thing regarding for the breakfast. I am understand each guest have an individual preference of food cooking and presentation. If there are any special request for egg cooking style, please do not hesitate to inform our waiter / waitress. We are pleased to serve and deliver as per your preference.

Myself and Management Team at President Solitaire Hotel are looking forward to welcome you back to our property in near future.

Yours sincerely,


Peeraphol Jittiboonruan
Hotel Manager
President Solitaire Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gold coast
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed January 15, 2014

Stayed there for 10 days with 2 friends who each had a suite. I have stayed there for over 70 days prior to this visit over the years so I know this hotel well.

It soon becomes clear the old girl needs a facelift. I hadn't stayed there for at least 4 years and the signs are obvious.

The good:
The suite is a very comfortable and spacious size. The bed was still comfortable and the location quite yet convenient to Sukhumvit.
Internet was reliable.
Buffet quite good in general
The bad:
Had major issues with children running outside the room at all hours as well as general noise. The walls must be made of tissue.
Carpets in the lobby are old and need replacing. They use to have a piano and player of an evening in the lobby which added great ambience. Gone along with the piano. The 4 poster frame which is a feature of the beds in the suites are all wobbly (same with my friends suites as well). Why can't they just repair them? The front staff with the exception if one had extremely poor english abilities which was never the case in the past.
The gym use to have a full time instructor there to supervise. Gone!
They once provided a tuktuk service 24 hrs a day to drop you to the station or to near by places. Finished! They provide a free service once on the hour which is really disappointing. Another customer I met who use to stay there regularly said that he probably won't return because of this service shutting down.

So to conclude, I still like this hotel but would have to think about staying again unless I got a good deal.

  • Stayed January 2014, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank koalaking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM_Solitaire, General Manager at President Solitaire, responded to this review, January 16, 2014
Dear Mr. Koalaking,

Warm greeting from President Solitaire Hotel. I hope this message are find you well.

Thank you very much for your available time to provide a review in Tripadvisor.Com. I would like to thank you for your constructive feedback toward your recently stay.

Our Management Team are well recognize about the condition of the hotel. We are now try very hard to upkeep the condition of the hotel and all the furniture both in room and public area. Also, our head office are considering about the planning to do some refurbishment as well. During this week in January 2014, we are on process to do touch up some Suites Room to have more freshness product too.

According to your comment about the English Language Skill of our Front Office Staff, we will set up additional essential English Language Skill to develop his/her quality of service. Also, the Tuk Tuk Service that we are now offer during 07:30 - 22:00 hrs daily. and operate every half an hours. This schedule is adjusted according to the most requirement by guest service of each day.

Myself and Management Team at President Solitaire are willing to bring your comments as per your advise to develop our hotel and service to meet with your satisfaction. Also, we will keep develop the area where you like us ie: Buffet Breakfast Spread and quality of WIFI.

I hope we still have a chance to welcome you and your friends back to President Solitaire Hotel again in near future. Please enable us to have us chance to service you and make you enjoy your day again. if there are anything, please feel free to lets us know.

Yours sincerely,



Peeraphol Jittiboonruan
Hotel Manager
President Solitaire Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 13, 2014

We are from America, and have been living and working in Bangkok for almost 5 years. We have found President Solitaire to be a great weekend getaway. Placed on Sukumvit Soi 11, it renders easy access to several great restaurants and clubs. The BTS station is within walking distance, as well. Although it is in a great vicinity, it is a bit out of the hustle and bustle of Soi 11, tucked in a quiet and more private area of the Soi. The hotel itself is very uniquely designed, with impressive furnishings and decor. With our many stays here, we have always found it to be clean and comfortable. There is a delicious breakfast buffet, and the staff, (from General Manager, Check-In staff, doormen to housekeepers), are always friendly and courteous. We always look forward to weekends spent at the President Solitaire.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beth_Rick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM_Solitaire, Manager at President Solitaire, responded to this review, January 14, 2014
Dear Mr.Beth_Rick,

Warm greeting from President Solitaire Hotel. I hope this message are find you well.

First of all, thank you for your feed back review in Tripadvisor from your recently stay at our property. We are delighted to learn for the positive feed back toward our property. Your pleasant stay is our priority of our team members here at this hotel. We will keep up for this service culture and keep develop in our team for next service level.

We do hope to have a chance to welcome you back to your home at President Solitaire Hotel again in soonest.

Yours sincerely,



Peeraphol Jittiboonruan
Hotel Manager
President Solitaire Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
phuket
Level Contributor
129 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed December 26, 2013

Since a couple of years , i did not stay at President solitaire cause staff and Hotel getting down and down its standarts.A week ago, I received a very kind mail from Mr Pichayada Pavarakulsiri,sales manager who invite me to test Hotel again. I really enjoyed the nice welcome of the staff and all along my journey the President Solitaire quality I use to know while years. I do recommend this quiet hotel in soi 11 where you will find excellent rerstaurant and just some blocks of nana plazza. Only restriction concern the room service, food is excellent but the list of food available is ridiculous . Congratulation Pichayada Pavarakulsiri, I will return again at President solitaire.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jeanp22002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM_Solitaire, General Manager at President Solitaire, responded to this review, December 30, 2013
Dear Jeanp22002,

Warm greeting from President Solitaire Hotel, Bangkok.

Myself and management team are delighted to have a compliment review from you. We are glad to learn that you were enjoy your recently stay with us. And your feed back about our improvement is make us proud in our development.

Also, thank you about your compliment to Khun Pichayada / Sales Executive. Yes, she is a nice salesperson and always pay attention to every details to her guests. We will convey this nice feed back to her for excellent service. And we are noted about limitation of room service menu. Actually, we just made a new menu by shortlist from our famous dishes. And present this as a recommendation menu for your easy decision and order. Anyhow, if you like to have some dishes out of the menu. You can consult with our Room Service Team for your preference. And we will try the best to tailor made your order.

Lastly, we would like to have a chance to welcome you back to President Solitaire Hotel again in near future.

Yours sincerely,


Peeraphol Jittiboonruan
Hotel Manager
President Solitaire Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
247 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 469 helpful votes
3 of 5 bubbles Reviewed December 18, 2013

The hotel belongs to the President brand of hotels on and around Soi 11 on Sukhumvit Road, this being the farthest away from the main road (Nana Station). Although tucked away at the end of Soi 11, a host of restaurants, night clubs and pubs are within a few minutes’ walk away. The infrastructure, the décor and the general ambiance are fine, however, seems a bit outdated (and that is a positive in some cases). The rooms are all designed as suites and have a little sitting area plus a kitchenette (with basic cooking utensils and a full size refrigerator). They are furnished quite adequately (including iron and hair dryer), are quiet (there is little traffic due to the positioning of the hotel) and the use of timber paneling and flooring is soothing. The large wardrobe and an equally large safe are also very convenient. Breakfast is served at the mezzanine level and is again not fancy, but adequate (service may be patchy and some servers have no English at all).

In spite of being a very reasonable hotel, compared to the other President hotels, the Solitaire appears more run down and there are no visible sign of that being rectified. There are other indications of a “step-sisterly” attitude in that in the evenings there are hardly any lights or sign of life in the foyer, the bar at the lobby level is nearly dead, staffing seems to be less than the optimum, the lifts could be renovated, and the like. Also, although the rooms are nice, the bathrooms and the plumbing are getting rusty, the standard of personal toiletries, towels, etc., does not merit a hotel of this standard- there seems to be a miserly attitude there.

In short, President Solitaire is a good enough hotel if one is looking for a comfortable, low-key-stay (not looking for a lot of life in the hotel itself). Is the management deliberately letting the hotel run down to be replaced by a newer one in the future? I am also downgrading the hotel by a point for not keeping to their advertised promotion deals. The standard refrain of, “We kindly inform you that the “3 NIGHTS FOR THE PRICE OF 2” has limited already” (sic) does not sit well, especially when the date requested were well before the cut-off date cited in the hotel webpage.

  • Stayed November 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nafis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM_Solitaire, General Manager at President Solitaire, responded to this review, December 19, 2013
Dear Nafis,

Warm greeting from President Solitaire Hotel.

Myself and Management Team at President Solitaire Hotel would like to thank you for your recently stay with us. And your constructive feed back on Tripadvisor's review. Those comments are meaningful to us to know your experience of your stay.

Thank you for your comment about the location of the hotel and surrounding area. And very well understand the the concept of this hotel. There are some comments about the condition of room accommodation and furniture which we are now on process to make the develop about this. Also, the lighting in the corridor and guest toiletries will be note to take development. Now, Management Team are taking concern for the condition of the hotel and we are trying to keep developing.

If there are any opportunity, I would like to welcome you back to our property again in near future. This is to make us enable to present you for our improvement both in the condition of the hotel and service.

We are looking forward to welcome you back to President Solitaire Hotel again in soon.

Yours sincerely,


Peeraphol Jittiboonruan
Hotel Manager
President Solitaire Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about President Solitaire

Property: President Solitaire
Address: 75 / 23 Sukhumvit Soi 11, Bangkok 10110, Thailand
Location: Thailand > Bangkok > Sukhumvit , Wattana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#113 Spa Hotel in Bangkok
#215 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — President Solitaire 4*
Number of rooms: 134
Official Description (provided by the hotel):
Standing in one of the hippest streets in Bangkok is the all-suite President Solitaire Hotel, offering all conveniences and comforts of living. Large suites and penthouses to relax and feel at home, a spa with sumptuous feel-good treatments, fine food in the hotel restaurant or suite, the perpetual energy of Bangkok's Sukhumvit Soi 11 with its exciting restaurants and chic nightclubs only minutes away. Each of the 126 suites and 8 penthouses has a spacious living area, a well-equipped kitchenette, and all the amenities to make a leisure or business trip a real pleasure. The BTS Skytrain Nana station and MRT Sukhumvit station are within easy walking distance, and we also provide a free tuk-tuk shuttle to the stations and to the famed Terminal 21. Central Embassy, Siam Paragon and CentralWorld, along with the renowned Bumrungrad International Hospital, and Bangkok's famous historic sights are all within easy traveling distance of President Solitaire Hotel. ... more   less 
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Also Known As:
President Solitaire Hotel And Spa
President Solitaire Hotel Bangkok
President Solitaire Bangkok

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