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“Best place to relax”

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Shangri-La Hotel,Bangkok
Ranked #17 of 879 Hotels in Bangkok
Certificate of Excellence
Reviewed July 7, 2014

Friendly, hospitable staff.
Clean room and bathroom with the right amenities.
Prompt response from Guest Services.
Beautiful pool - favourite place to be.
Fabulous pool and river view from gym. Loved the yoga class!

  • Stayed: July 2014, traveled with family
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Review collected in partnership with shangri-la.com
1  Thank Rabab K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,353 - 3,359 of 8,398 reviews

Reviewed July 7, 2014 via mobile

We are very happy to stay at Shangri-la Hotel Bangkok. Ambiance is really good. From reception,to our hotel room and common area is exeptional. Breakfast was very good. Lots of choices. Even my picky daughters were able to enjoy. They also love the swimming pool. Shangri-la has its own dock. You can get out along the river and walk to the hotel. The whole time we stay there was awesome but still there are some service that needs improvement. I lost my linen pants, we contacted and they responded very quickly saying they found it in our hotel room. We asked them to send it back to Japan, we paid the amount to send it and they did all the necessary arrangement. Unfortunately they use a paper envelope and my pants came out of the package, lost on its way. Japanese post office delivered an empty pouch. Everything was perfect except for the paper envelope. Eventhough this happened it will not change my impression about this hotel.It's a must try.

  • Stayed: October 2013
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Thank Fulltimeglobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2014

We stayed some few days at the hotel on our honemoon trip. My wife received flores when she got out of the transport. Check in carried out in the room that was prepared with wine, fresh fruites, chocolates and flowers. Everyone at the hotel was so nice, polite and helpful. The hotel is well decorated, food tastefull, nice location.
The few days we stayed there were just amazing and we will for sure come back here on our next stay in Thailand!

  • Stayed: July 2014, traveled as a couple
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Review collected in partnership with shangri-la.com
1  Thank Eldar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2014

This was our first stop of our honeymoon and as soon as we entered the hotel we were treated like royalty. we upgraded our room to a suite and had the horizon club, which in my opinion is the way to do it. with free cocktails form 5.30 -7.30 and drinks and snacks provided all day. The room was amazing with great views of the river, the food in the restaurant was also good and the staff are so attentive. I would not hesitate to return here. Thank you

Room Tip: Horizon plus club lounge
  • Stayed: June 2014, traveled as a couple
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2  Thank t0by86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2014

We recently stayed for 2 nights in a luxury room.
The first impresion of this hotel was of the airport pick up which was in a current model s300
Benz. very cool..
We liked this so much we booked the return transfer where the service exceeded our expectations.
On arrival at Bangkok airport we were met by a Shangri la representative who took our bags and
checked in our flight for us.
On arrival we were greeted at the car by name and noticing our 5 year old was tired ( after a long flight) we were whisked to our room for check in.
My wife loves a 5 star hotel buffet breakfast and rates the shangri la in Bangkok as one of the best.
We asked the hotel if they could arrange a tour of the Grand Palace and temple of the Emerald Buddha.
This they did through an external company and whilst having visited the palace before, the tour guide was so good that I learnt so much more.
We took the hotel boat to a touristy market up the river which was a bit of fun.
We love the warmth and friendliness of Shangri la hotels and this one did not disapoint.
We would happily stay again

  • Stayed: June 2014, traveled with family
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1  Thank martykatlillian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shangri-La_Bangkok, General Manager at Shangri-La Hotel,Bangkok, responded to this reviewResponded July 9, 2014

Dear martykatlillian,

Thank you for choosing Shangri-La Hotel, Bangkok.

We are ecstatic to read your wonderful comment and that you had a pleasant stay with us. Please do not hesitate to contact me at ed.brea@shangri-la.com if we could further perfected your stay.

Warm regards,

J. Edward Brea
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014 via mobile

Visited Chinese restaurant few times in the past but this time having friend from willington comes to visit us in Bkk so booked the hotel to spent more time with them wishes to explored somewhere along riverside. The hotels was deserved calling 5 stars hotel, nowadays there are plenty of hotel calling themselves 5stars......but end up disappointed traveller and oversea clients......by far ShangriLa can even positioning them self 6 stars hotel.....service from an entire staff was indescribably from the moment you droff off from an entrances till your departure stage they were ready to accommodated and extends hi level of assistant....Manager Ms.Suwannee was professional and genuine even she was not around some day she could be able to managed her team to look after all of us....We will definitely book this hotel again for our friend who always come to meet us in Bkk and Ms. Suwannee and her team is one of the reason that we will recommend this hotel to my friend and families. .....

Stayed: June 2014, traveled with friends
Thank warairat s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2014

Having enjoyed a stay at the Shangri La hotel - Sydney a while ago, we stayed here for 5 nights on our way to USA. We utilised the Horizon Club facilities which once more proved to be an excellent choice. The hotel has it all location, beautiful facilities and excellent service. Highly recommended.

  • Stayed: May 2014, traveled as a couple
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Thank PeterAlice2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel,Bangkok

Address: 89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok > Silom
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Bangkok
#10 Romantic Hotel in Bangkok
#11 Spa Hotel in Bangkok
#12 Family Hotel in Bangkok
#16 Luxury Hotel in Bangkok
Price Range: $161 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel,Bangkok 5*
Number of rooms: 802
Official Description (provided by the hotel):
The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more   less 
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Also Known As:
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Bangkok

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